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El Convento Boutique Hotel

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El Convento Boutique Hotel
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555 Reviews from our TripAdvisor Community

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Showing 373: English reviews
London, United Kingdom
Reviewed 1 June 2015 via mobile

Top drawer establishment, beautiful room and surrounds and great breakfast. Great view of volcanoes from roof. For price would have been good if provided drinking water/ tea or coffee in rooms but otherwise stay and service were exemplary. Would return undoubtedly

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Helpful?
Thank Roy R
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than glad to read that you have had a great time during your stay with us. We want to inform you that your observations regarding a complimentary drink has been transferred to the responsible department. We look forward to see you again, in the meantime...

Italy
Reviewed 25 May 2015

I booked a superior suite, upon arrival, the room was smelly ( like it was locked for a whole), they offered me a room that was a downgrade and didnt accept to refund the difference, my partners mom died and we had to leave a day earlier they wouldnt give us the money back, didnt care told me to call...

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Helpful?
Thank PatriziaItaly
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We want to apologize for the service we have provided during your stay at El Convento Boutique Hotel, we are making our best effort for improve the quality of our service, your message has been transferred to our responsible departments for them to know about the situations you...

Reviewed 25 May 2015 via mobile

Definitely 5 + stars. Hotel was one of the finest we have visited in South America and the dining was superb. Great location, only a few blocks from the city square. Staff was very friendly and service was great. Court yard and upper level city view was terrific. No problem changing US $ for local currency. We would definitely come...

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Helpful?
Thank ralphr42
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are glad to read that you found our Hotel excellent, our only goal is to provide our guests an unforgettable stay. We hope you choose us again when you travel back to Antigua Guatemala,we will be more than glad to serve you again. Sincerely, Diego Cáceres Community...

Spain
Reviewed 24 May 2015 via mobile

El Convento Boutique Hotel is a charming option to stay in Antigua. A true boutique hotel, tastefully decorated. IT is a quiet place to rest. Their staff is very friendly and helpful, the rooms are very comfortable, great beds, lots of pillows to choose from. They have a hidden parking lot behind the hotel.The wifi connection is very good plus...

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Helpful?
Thank Kalifangmeier
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than glad to read that the Food, service and facilities fulfilled your expectations, we look forward to see you again, in the meantime we send you our best wishes. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel

Reviewed 22 May 2015 via mobile

We just finished a 3 day tour of Guatemala and were ready for a little down time before I went back to the states. This was the perfect place the bed was so comfortable and the bathroom was fabulous, wished I had a shower like that. We ended up staying a second night and were pleasantly surprised to get complimentary...

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Helpful?
Thank Jacki G
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than glad to read that you had a great stay at El Convento Boutique Hotel. We want to inform you that the problem you encountered regarding the Internet service has been transferred to our Informatics department for them to know about this situation. We look...

San Francisco, CA
Reviewed 17 May 2015 via mobile

I spent two nights at the El Convento Boutique Hotel in Antigua. Such a stunning setting! The hotel feels like a rich friend's hacienda and you were lucky enough to get a weekend invite to the house. The staff are sweet, ready to help and make you feel welcome. The setting is gorgeous with fountains and sitting areas and relaxing...

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Helpful?
Thank Nel O
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than glad to read your message, this has been transferred to our staff for them to know about all the positive observations you have brought to our attention. We look forward for your next stay at El Convento Boutique Hotel, we will be more than...

Los Angeles
Reviewed 14 May 2015

Amazing tasting food!!! you can enjoy piano during your dinner that makes it so pleasant very recommended the place is amazing peaceful and outstanding, the view from the terrance is great and you can rest there like a queen.. that s my kind of place to be and is very convenient located...

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Helpful?
Thank Pattylonzo8
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than glad to read that our service, facilities and food fulfilled your expectations, we look forward to see you again, in the meantime we send you our best regards. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel

Reviewed 11 May 2015 via mobile

This hotel is small and authentic. The terrace is great and you can rest for hours there. It's menu has being improved and we have a great brunch. I recommend breakfast. The location is good, as it is in the casco de la Antigua. It is good enough to be walking distance to everywhere but not in the centre, so...

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Helpful?
Thank Jrdiazp
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than thrilled to read that you had a great time during you stay with us, we look forward to see you again in the future, we will be more than glad to serve you again. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel

London, United Kingdom
Reviewed 10 May 2015 via mobile

We spent two nights at El Convento for our honeymoon. The place is fine, but was a bit underwhelming. The bar area was always closed and the place didn't seem to be very well maintained - especially the supposed 'pool' which looked like a grotty pond - can't imagine anyone actually swimming in it! We stayed near the beginning of...

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Helpful?
Thank Richard R
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We apologize for the problems you encountered regarding our service and the amenities your rate included, this message has been transferred to our responsible departments for them to know about the situations you brought to our attention. We are making our best effort to improve our service. We...

Noosa, Australia
Reviewed 4 May 2015

The place is very luxurious, bathrooms are the highlight but the whole experience was soo nice after travelling fairly basically through Central America . we had a double room and it came with a sauna and lovely large shower. We got an enexpected delivery of hot chocolate after turn down and a coffee with a wake up call in the...

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Helpful?
Thank raerae2727
Diego C, Guest Relations Manager at El Convento Boutique Hotel, responded to this review

Dear Guest: We appreciate you took the time to evaluate our service. We are more than glad to read that our facilities, service, Food and drinks, fulfilled your expectations. We look forward to see you again, we will be more than glad to serve you. Sincerely, Diego Cáceres Community Manager El Convento Boutique Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located on a cobblestone street across from the legendary Capuchinas Convent, in the heart of Antigua Guatemala, El Convento Boutique Hotel welcomes visitors to an oasis of stunning elegance and unparalleled comfort. Each of our 26 spacious, exquisitely decorated suites draws upon the history and culture of this famous city, creating an intoxicating blend of traditional simplicity and modern convenience. Our staff anticipates your needs without intruding, offering gracious service and thoughtful amenities that will make you feel more at home than in a hotel. Perhaps that's why El Convento Boutique Hotel was awarded the Most Excellent Hotel in Mexico and Central America by Condé Nast Johansens in 2013, in addition to earning TripAdvisor's coveted 2013 Travellers' Choice award. ... more   less 

Additional Information about El Convento Boutique Hotel

Address: 2a. Avenida Norte # 11, Antigua 03002, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: $227 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Convento Boutique Hotel 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Hotel El Convento Boutique
Hotel Style:
#2 Spa Hotel in Antigua
#3 Luxury Hotel in Antigua
#5 Romantic Hotel in Antigua
#9 Family Hotel in Antigua
#9 Business Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from El Convento Boutique Hotel staff and other travellers.
5 questions
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Questions? Get answers from El Convento Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room looks 1st Class with private patio”
 of 5 bubbles robbyhendrickx, 17 Mar 2017 | Read review
“Make sure to select a room on the first floor.”
 of 5 bubbles bobbyripe, 1 Mar 2017 | Read review
“spring for the room with the private jacuzzi!”
 of 5 bubbles 153amandak, 21 Feb 2017 | Read review
“Ask for a room with a balcony”
 of 5 bubbles denisek171, 1 Feb 2017 | Read review
“Each room is unique, so ask for what you want most!”
 of 5 bubbles spanishtraveler_9, 10 Dec 2016 | Read review
5 of 5