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The Cottages at The Boat Basin

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159 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Hartville, Ohio
Reviewed yesterday NEWvia mobile

We were at the cottages for about 12 days and really, really enjoyed ourselves. The staff made our time very enjoyable by keeping everything so neat and clean, stepping out of our door to the peir and seeing all the beautiful boats and wonderful waters was very relaxing.

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Helpful?
Thank Tammy F
Newport, Rhode Island
Reviewed 4 weeks ago

The staff was awesome. They were more than happy to help with anything we wanted or needed. The room was super clean and comfy. Location was the best. We could walk everywhere in town. Great views and sunsets over the water.

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Helpful?
Thank spierce77
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear spierce77, Thank you for your five-star review! We are thrilled that you found The Cottages so convenient, "comfy" and enjoyable, and in particular, your shout out for the "staff was awesome"! Please come back and visit us again soon (once we re-open in the spring) and in the meantime, our best wishes for an enjoyable festive season ahead! Sincerely,...

massachusetts
Reviewed 26 October 2016

We stayed in Pawana Cottage for 3 nights. The location is perfect and view is great of the Marina. The cottage was dated and kind of rustic. From the pics on the web site it looked updated and very nice but the furnishings are older and bathroom very small. Having the loft and downstairs bedroom was great and the kitchenette...

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Helpful?
Thank baileyMassachusetts
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear baileyMassachusetts, Thank you for your review, and for taking the time to share both your positive and constructive feedback regarding your visit. It is certainly disappointing to learn that your cottage accommodations did not entirely meet your expectations. I appreciate your feedback, and I have reviewed your comments with our team so that we may address several of your...

Rhode Island
Reviewed 22 October 2016 via mobile

This is the best time to visit Nantucket. If you can visit during the week, hotel prices are half price. The staff at the Boat Basin were outstanding. They went out of their way to assist my mother in law, by brining a golf cart to the room and shuttling her around the property. Fantastic trip.

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Helpful?
1Thank Philip G
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear Philip G, How wonderful to receive your five-star review! Thank you for recognizing the hard work of our employees...they strive to go the extra-mile and I'm so pleased to hear that you all had such a "fantastic trip"! Please come back and visit again next season...the spring is also a wonderful time to enjoy the off-season rates and beauty...

San Carlos, CA
Reviewed 28 September 2016

We very much enjoyed our stay at The Cottages. The rooms (literally cottages) are scattered along the wharf and most have outside areas where you can sit, relax, and enjoy the atmosphere of the wharf. Choose your cottage carefully as they are different sizes. Aurora is the best - it has two bedrooms, a large living room, dining area, full...

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Helpful?
Thank bondoobay
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear bondoobay, Thank you for taking the time to share your feedback and for the five-star rating! I was so pleased to hear you enjoyed your stay in Aurora (which happens to be one of my favorites too). We appreciate you pointing out the convenience to town as this is certainly one of the many wonderful attributes for The Cottages...location-location-location!...

Reviewed 24 September 2016

This was our first visit to Nantucket and won't be our last. The Cottages at The Boat Basin were on the water overlooking the quaint wharves and and yachts of all sizes. When we arrived, we were shuttled to the office and checked in. our cottage was perfect. Everything looked brand new. This was the cleanest rental we have ever...

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Thank david j
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear david j, Thank you for such a wonderful title, "perfect in every way"! I appreciate you sharing your recent experience here at The Cottages and simply couldn't be more thrilled to hear what a memorable impression this left upon you, especially with it being your first visit to the island! I will be sure to share your kind sentiments...

Boston, Massachusetts, United States
Reviewed 7 September 2016

Highly recommended to stay at the Boat Basin. Entirely different way to see and experience Nantucket. 5 Stars! The location allows easy access to al the Nantucket offers. Shops and restaurants steps away from the room. Boat rental and tours available.

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1Thank Andrew H
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear Andrew H, Wow! Thank you for that wonderful title "The Best Stay In Nantucket..." along with your glowing five-star review and recommendation! We are so pleased that you had the opportunity to come visit The Cottages and we are ready to welcome you back just as soon as you're ready to return to the island! Hope to see you...

Los Angeles, California
Reviewed 6 September 2016

The H2B (Temporary non-immigrant, seasonal hospitality workers) at this hotel are by far the best thing about it. I arrived late and left a bit early--Front Desk Staff left impression that they feel that Nantucket is the best place in the world, but is spoiled by the tourists...Air conditioning worked great. Internet was a bit of a pain in the...

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1Thank Maxwell P
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear Maxwell P, I would first like to take this opportunity to thank you for taking the time to review your recent stay at The Cottages and for sharing that we are “...a great place to stay…”. I was however disappointed to learn that you felt our staff left with you an unfavorable impression on just how much we all...

New York City, New York
Reviewed 31 August 2016 via mobile

Simply appointed but charming cottages. I typically do not stay in town when on vacation but came in with a few friends and really liked being centrally located. Hearing seagulls and being close to the boats was a definite plus. Very friendly staff.

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1Thank HaphazardGourmet
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear HaphazardGourmet, Thank you for your recent visit and for sharing your review here on Trip Advisor. I loved reading how you found our staff to be very friendly and how you enjoyed our location. Please come back and visit real soon and in the meantime, my best wishes for an enjoyable start to your fall. Sincerely, Michael J. Sharlet...

Reviewed 31 August 2016

The Cottages were the perfect place to stay on my first trip to Nantucket. We stayed for two nights on in the "Upper Deck" cottage. The cottage had everything we needed and the location was ideal, located in the heart of downtown, convenient to the ferry, shopping and restaurants. If you are looking for a real Nantucket experience I would...

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Helpful?
Thank Tara C
Michael S, General Manager at The Cottages at The Boat Basin, responded to this review

Dear Tara C, Thank you for sharing such a heartfelt review here on Trip Advisor. I was so pleased to hear that you enjoyed your first Nantucket experience and can't wait to come back! I especially loved reading how your interactions with our Innkeeper, Graham, and the entire team, left you feeling that The Cottages were the "Perfect place...". We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service

Additional Information about The Cottages at The Boat Basin

Address: 24 Old South Wharf, Nantucket, MA 02554-3834
Region: United States > Massachusetts > Nantucket
Price Range: $254 - $1,289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cottages at The Boat Basin 4*
Number of rooms: 29
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Also Known As:
Cottages At Boat Basin Hotel Nantucket
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Questions & Answers

Here's what travellers have asked, with answers from The Cottages at The Boat Basin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask. The reservation people are happy to provide details on different rooms.”
 of 5 bubbles V7616NOjamesf, 23 Aug 2016 | Read review
“ask for quiet if you need it.”
 of 5 bubbles JLCFN, 25 Jul 2016 | Read review
“Toward the end of the pier (away from the road and main traffic). Really - you can't go wrong with the setting.”
  • View of our cottage
  • View of the pier at night, with cottages to the right.
 of 5 bubbles Slainte1969, 3 Jul 2016 | Read review
“Top floors offer great views of the harbor”
 of 5 bubbles Traveling_NJ_Girl, 24 Jun 2016 | Read review
“Sea Syren & Catawba are both near some of the rowdier bars. If you're traveling with light sleepers you may want to chose another cottage.”
 of 5 bubbles 794andiej, 31 May 2016 | Read review
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