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La Quinta Inn & Suites Andover

TravelocityUSD 133*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 133*
USD 133*
USD 133*
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La Quinta Inn & Suites Andover
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428 Reviews from our TripAdvisor Community

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Showing 405: English reviews
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ferrisburg
Reviewed 1 week ago via mobile

The front desk staff were very friendly and helpful. Thank you , Christine, for taking care of a credit card problem professionally with a smile. I walked away so satisfied. The room was as clean as could be. The bed had snow white high quality linens. Air conditioner was set perfectly and the temp of the room was perfect for...

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Helpful?
Thank carole c
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Dear Carole, Thanks so much for submitting a review. We love to hear compliments about our friendly staff. It was our pleasure to provide you with great accommodations and we look forward to having you as a guest in the future. Sincerely, B Ames, LQ Customer Care

HOTEL’S FAVOURITE REVIEW
Reviewed 13 July 2016

Wonderful property. Rooms are updated and comfortable. We got in late after a long, absolutely fantastic motorcycle ride along the east coast from Bar Harbor, ME. The check-in for six rooms was quick and courteous. Dave the GM was very pleasant the next morning and helped us with transportation and advice for our tour of Boston. Very pleased with our...

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Helpful?
Thank David D
About Hotel's Favourite Review
General M, General Manager at La Quinta Inn & Suites Andover, responded to this review

Hello David, I am so glad that you enjoyed your stay at La Quinta Inn & Suites Andover! I never get tired of hearing positive feedback. I'll be sure to share comments with our staff and it was my pleasure to help you out! We're looking forward to having you again as our guests! Thank you, Dave

Eugene, United States
Reviewed 2 weeks ago

This is a very dirty hotel. Ants in the bathrooms and pool area's. Bathroom fans don't work. Rooms not very clean. Hot tub jets broken, rude staff. Cash not accepted even if a credit card is present! Waffle makers don't count down so you need to guess on when it's done and they stick half the time.

Review collected in partnership with La Quinta
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Helpful?
Thank Carrie M
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Dear Carrie, Thank you for your feedback. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. Your comments will be reviewed by our management team so that we may improve our operations. We very much appreciate your business and thank you for staying with us....

New Jersey, United States
Reviewed 11 April 2017

We've stayed at a variety of La Quinta inns since acquiring our dog and have found them to be uniformly clean, with comfortable beds and plenty of pillows, and friendly staff. The one in Boston-Andover is no different and is within walking distance of a very nice local restaurant and a chain restaurant. There's plenty of room to walk dogs....

Review collected in partnership with La Quinta
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Helpful?
Thank elliottf575
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

Reviewed 10 April 2017 via mobile

I arrived at 315 the receptionist didn't even greet me so not a very good first impression of hotel. Room itself was well equipped and comfortable. I could go on but suffice it to say I was very pleased with my stay, and although short and sweet this time I can definitely stay again

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Helpful?
Thank Jenny D
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

Poland, United States
Reviewed 31 March 2017

Always enjoy staying here on my business trips to the area. They are currently renovating. The updated guest rooms are even more comfortable and inviting. Wifi is reliable. Comfortable work area. Walking distance from two great restaurants. Friendly and helpful staff. All you could hope for when traveling.

Review collected in partnership with La Quinta
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Helpful?
Thank michellebK8838JY
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thanks for taking the time to submit a positive review of your recent stay. It delights us to hear that you found our hotel clean and nice; and that your guest experience was a good one. We look forward to having you as a guest again in the future. LQ Customer Care

Methuen, Massachusetts
Reviewed 8 March 2017

My husband and I have been staying at La Quintal for the past day and a half and we can't wait to check out. Good points: it's inexpensive, the beds are comfy, great gym, friendly workers, easy access to highway and restaurants, quiet area. Negatives: pool is cold and the hot tub water is grey. I don't think they've cleaned...

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Helpful?
Thank HTLee2014
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for taking the time to share your comments about your stay! I am very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and I apologize that you felt our hotel was worn. But you can rest easily: our hotel is scheduled for a complete...

Burlington, Vermont
Reviewed 6 March 2017

This hotel is clean with very comfortable beds. Breakfast is decent, though not much selection if you are gluten free. Gas station, Dunkin Donuts and Chili's within walking distance. I've stayed here several times and never had a bad experience.

Review collected in partnership with La Quinta
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Helpful?
Thank deniseb320
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

Bangor, Maine
Reviewed 27 February 2017

I can't say enough positive things about the staff at LaQuinta in Andover. I have visited many times and I always feel welcome and am treated like family. I must say that on this recent trip I met a real shining star in Isabel. She went above and beyond to accomodate my schedule and treated me and my company like...

Review collected in partnership with La Quinta
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Helpful?
Thank nickpelkey
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

Haverhill, United States
Reviewed 20 January 2017

Everyone that I encountered at the hotel seemed miserable with their jobs. Everyone from front desk to breakfast personnel. I have never encountered this at any other hotel. Customer Service is not something they care about here.

Review collected in partnership with La Quinta
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Helpful?
Thank 645elizabethi
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Andover, responded to this review

Thank you for your direct and genuine comments. We really appreciated the feedback. Rest assured we will be looking into the comment you have made about your experience with our staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will take steps...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about La Quinta Inn & Suites Andover

Address: 131 River Rd, Andover, MA 01810-1005
Region: United States > Massachusetts > Andover
Price Range: $133 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Andover 2.5*
Number of rooms: 180
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Also Known As:
La Quinta Inn & Suites Andover Hotel Andover
La Quinta Inn And Suites Andover
La Quinta Hotel Andover
La Quinta Andover
Andover La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Andover staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exceptional for the value.”
nickpelkey, 26 Feb 2017 | Read review
“Make sure the whirlpool is working if that's important to you. It was hot and there were water spouts but no bubbly! : (”
GinnyW826, 28 Sep 2016 | Read review
“room 116 close to exit so great for those with dogs”
antastic, 22 Aug 2016 | Read review
“All good, indoor corridor hotel and surprisingly quiet (even with tons of youth cheerleaders running around)”
M3fanatic, 11 Apr 2016 | Read review
“Upper floors are better.”
skysail, 26 Feb 2016 | Read review
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Prices are for 1 room, 2 adults
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