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SpringHill Suites Boston Andover

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SpringHill Suites Boston Andover
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208 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Oakland, CA
Reviewed 7 August 2014

A solid Springhill location This hotel is located in a business park. It is a very quiet setting. You'll have to drive for dinner - or anything else. The night desk staffer was engaging and friendly. He did the typical two calls and a live guest juggle exceptionally well. The hotel is clean and in good repair. The workout rom...

Thank David B
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you David for taking the time to share your experience at SpringHill Suite Andover! I appreciate your positive feedback about our Front Desk Associate and complimentary breakfast - I'm glad we were able to exceed your expectations. I hope to have the opportunity to host you again on a future visit!

Chapel Hill, North Carolina
Reviewed 3 August 2014

This is the best Springhill I stayed in different cities. We had a short stay but a good size room for 3 of us. Breakfast is sufficient and has plenty of real fruits. Customer service is professional, Good restaurants close by.

Thank Jane Z
jillian s, Manager at SpringHill Suites Boston Andover, responded to this review

Dear Jane Z, I am delighted to hear that your stay with us at the Springhill Suites by Marriott Boston Andover exceeded your expectations in both service and product. Our suites are 25% larger than your typical guest room, so they are especially accommodating to large families! The complimentary breakfast is also a great feature when travelling. I am happy...

Ashland, Massachusetts
Reviewed 23 July 2014

These rooms are not really suites - they're not even particularly large rooms. The fridge is a tiny micro fridge, with no freezer and there is no eating area. The AC unit is incredibly loud, and right next to the bed, so you either swelter in silence or freeze in a wind tunnel. Pillows are small and squishy, so had...

Thank KatAlix
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Dear KatAlix, I am so sorry to hear about the fire in your home, I can imagine how devastating this must be for you. I’m disappointed that our accommodations did not meet your needs. Our all-suite hotel features studio suites that are 25% larger than a standard hotel room and contain, and as you mentioned, a mini-refrigerator and microwave. I...

New York City, New York
Reviewed 17 July 2014

We travel quite often for hockey tournaments and have lots of experience with level of hotel. This Marriott has a great staff, is especially clean and very accomodating. Stephanie, the manager is extrmely helpful, professional and very kind(as were the staff on a whole). When back in this area, we'll definitely choose to stay here again.

Thank eileen996
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Eileen, It was such a pleasure meeting you during your stay this week! I really appreciate you taking the time to post your feedback on Trip Advisor. I look forward to sharing your review with our team - they are very dedicated to exceeding our guest's expectations and your kind words will be very rewarding! I look forward to seeing...

Manchester, United Kingdom
Reviewed 17 July 2014 via mobile

This is a clean, comfortable hotel suites with helpful and friendly staff, spacious rooms, supportive beds and a good hearty free breakfast. There is also free wifi. The only negatives: noisy aircon in my room and a small gym that quickly fills at peak hours ie 6am. For the price this is great value. I

Thank Tony P
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your review of SpringHill Suites Andover! I'm glad to hear our staff and service met your needs! I will be sure the noisy air conditioning is addressed by our Engineering Team - in the future, please let us know if we can make a correction during your stay to ensure you are comfortable and productive! I hope...

Valparaiso, Indiana, Usa
Reviewed 9 July 2014

This was a nice clean hotel. It has the same lay-out as other Springhills. The staff was very helpful in trying to find a fried clam place for my husband. The breakfast was good and the hotel was conveniently located to the Manchester airport for our morning flight.

1Thank clarinet13
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your review of SpringHill Suites Boston Andover! I'm so pleased to hear that our team was able to enhance your experience! We look forward to hosting you again on a future visit to Andover!

New York City, New York
Reviewed 19 June 2014

My husband and I recently stayed at this Marriott, in a king suite. The room was lovely, tastefully decorated, clean and there were no obvious signs of wear. This suite had a small kitchen area, with fridge, sink and desk. There was also a couch so someone could watch TV and not disturb the sleeper(s). The Staff was polite and...

1Thank Natalie M
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank so much for sharing the details of your experience at SpringHill Suites Boston Andover! Our team is committed to delivering excellent customer service and guest rooms that are clean and comfortable. I’m delighted to hear that you enjoyed your stay with us - we hope you’ll join us for another visit soon!

Reviewed 18 June 2014

The staff was just incredible and genuine people and I will briefly tell you why......... I was having car problems and all hotels were booked In area including Springhill Suites. They called me the minute a room was available unlike Courtyard Marriott who had an opening, stated they were too busy to call and would have rather seen me sleep...

1Thank Rogerjr01
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Roger, Thank you very much for sharing your experience! I'm glad we were able to accommodate you, especially after the stressful day you were having! We hope to have the opportunity to host you again the next time your travels bring you to Andover!

Baltimore, Maryland
Reviewed 18 June 2014

Good room layout with sofa in mini-suite. Good overflow to lounge on if spouses are on different sleep schedules, snoring, or restless. Nice small touches: Air conditioner unit had "Continuous Fan" option for stable background noise instead of cycling on and off. Bath tub had well placed hand grip bars and no-slip bottom finish, so much better than the ice...

Thank ITBJ55
Stephanie L, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for your feedback! I'm glad to hear our spacious suites and in room amenities enhanced your experience at SpringHill Suites! Our complimentary breakfast is our most popular amenity! It can get busy, especially on weekends - our dedicated breakfast attendants work hard to ensure all guests have a great meal to start their day! It would be our...

Logan, Utah
Reviewed 3 June 2014

I have stayed here multiple times, and have never been disappointed. The surrounding woods are great for short hikes, the rooms are just what you would expect - simple but functional. The breakfasts are predicable but have a reasonable number of choices The front desk staff are uniformly attentive and housekeeping does a good job. Since the hotel is right...

Thank Western55
Stephanie S, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for making SpringHill Suites your hotel choice when travelling to Andover! I appreciate your loyalty to our hotel! Its great to hear that you've been able to take advantage of the trails that run behind the hotel - they are especially popular this time of year! Our Front Desk and Housekeeping teams will be very happy to hear...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Boston Andover

Address: 550 Minuteman Rd, Andover, MA 01810-1044
Region: United States > Massachusetts > Andover
Price Range: $131 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Boston Andover 3*
Number of rooms: 136
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Also Known As:
Springhill Suites Boston Andover Hotel Andover
Springhill Suites Andover
Hotel Style:
#1 Romantic Hotel in Andover
#4 Business Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Boston Andover staff and other travellers.
2 questions
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14 days ago
Philadelphia, Pennsylvania
5 months ago

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Questions? Get answers from SpringHill Suites Boston Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the top floor to avoid the creaking ceiling problem”
 of 5 bubbles TravelswithmyTeen, 11 Jun 2016 | Read review
“Stay away from the lobby area”
 of 5 bubbles mey1448, 12 Apr 2016 | Read review
“ask if any special parties or groups have booked and then ask to be on a different floor and possible a different end of the building.”
 of 5 bubbles joanr876, 9 Apr 2016 | Read review
“Anywhere I quess.”
  • Nice clock and iPad charger.
  • Close up of sink area.
  • Fridge and microwave.
  • Desk and chair.
  • Tv a little small but was fine.
  • Sink, coffee, cabinet.
  • Nice comfy bed
  • Separate sink area
 of 5 bubbles Steamer65, 28 Mar 2016 | Read review
“Good luck. Just hope you don't stay during the many family events going on in the area.”
 of 5 bubbles cardinal, 26 Feb 2016 | Read review
5 of 5