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Residence Inn Marriott

213 reviews
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Traveller (31)
Room & Suite (28)
Pool & Beach (1)
Overview
  • Excellent52%
  • Very good34%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(27 reviews)
“full kitchen”(13 reviews)
“long term stay”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Reviews (213)Write a Review
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All reviewsfront deskfull kitchenlong term staylaundry roomhousekeeping staffthe general managerbedroom suiteboston areacoffee tablebusiness staybasketball courti highly recommend this hotelrooms are spaciousthe staff was greatexcellent staydishwashersilverware
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1 - 5 of 203 reviews
Reviewed 1 week ago

It's great for longstays and when you're in Boston/Andover for a business trip. This hotel is clean, the front office staff is super friendly and really effusive in guest engagement. They're very helpful too and go above and beyond to see how much of your...More

Thank Saywhuttt
Reviewed 3 weeks ago

The rooms for long stay are large, comfortable and clean - you will find everything a guest needs. Breakfast could definitely be improved with more fresh, healthy food: granola, vegetables, cottage cheese, etc.

Thank sploeppie
Reviewed 7 January 2018

The room was found not that clean. There was hair in the shower, a ring under the bed, dirty sink and desk counters, damp rugs, etc. Also a motor would make noise every 30 minutes for about a minute. Cheap towels. The breakfast buffet is...More

Thank Scott S
Response from ResidenceAndoverGM, General Manager at Residence Inn MarriottResponded 11 January 2018

We appreciate your feedback and regret that the room was not prepared to your satisfaction. We have addressed this with the appropriate staff to ensure that it was an isolated incident and to prevent from occurring in the future.

Reviewed 11 October 2017

As frequent Marriott guests we were disappointed with our room when we stayed at this hotel. The cleanliness was not up to par, the floors were dirty and there sticky parts on the counter and coffee table. We have never had a room before that...More

Thank Lisa H
Response from ResidenceAndoverGM, General Manager at Residence Inn MarriottResponded 13 October 2017

We appreciate your loyalty to Marriott and regret that we fell short of your expectations. This is an isolated incident and has been corrected with the team. We hope to see you again in the future.

Reviewed 6 October 2017

Nicolette and Tracey were wonderful making our first trip to Ann Arbor a terrific experience. Great location, clean reasonably priced rooms and staff that goes above and beyond! The breakfast buffet was plentiful and had options for all diets. We will be back!

Thank Christine W
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 110 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 110 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (28)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Love the ground floor, but the newer rooms are bigger.."
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"Best room is at another hotel with a decent bed."
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"The two bedroom I had could easily support two couples or a family"
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"Every room I have stayed in has been excellent."
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