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Sonesta ES Suites Andover

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Sonesta ES Suites Andover
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275 Reviews from our TripAdvisor Community

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Showing 268: English reviews
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Plainfield, Connecticut
Reviewed 1 week ago

This hotel is in a great area, quiet setting but close to all major highways. Clean and really nice suites. Breakfast was included in our stay and not just a donut or bagel. Would stay again if in the area. You won't be disappointed.

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Thank rbeaud_944387
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

rbeaud_944387, thank you so much for the great review. We are all really glad that you enjoyed your stay in Andover, and we look forward to your next visit!

Central California
Reviewed 1 week ago

I had never heard of the Sonesta ES hotel chain and really choose this location over 3 or 4 other chains nearby because of the reviews. Rates were all very comparable. I was there with my son on a 'pleasure' trip and overall it was a good stay (4 nights). Hotel location is in a business park so not a...

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Thank ray563
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

ray563, thank you for sharing your experience with us. We really try to provide the best service to all of our guests, and your feedback on the 2 improvements that could have been made really help us to accomplish that goal. I will share your feedback with the team to help in achieving the best environment for our guests. We...

Nashua, New Hampshire
Reviewed 1 week ago

This was my first experience with Sonesta and I really enjoyed my stay. The small room with an efficiency kitchen was exactly what I needed. The beds and pillows were amazingly comfortable. It was nice to have a little loveseat at the end of the bed. The fitness center had more than just a treadmill and stationary bike. They even...

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Helpful?
Thank ltlmt
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

ltlmt, I'm really glad that you enjoyed your stay with us, and found the suite to be well appointed and comfortable. I apologize for the confusion with the clock radio and telephone in your room, and I will let our housekeeping manager know so that we can be sure to keep a look out in the future. Thank you for...

Easthampton
Reviewed 2 weeks ago

This is a very modern beautiful hotel. Not a typical stock or chain hotel. The staff here really go out of their way to make you feel welcome and help with all of your needs. The room was spacious and very clean. The rooms are a mini suite, with a full sized fridge. A great location to get out and...

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Helpful?
Thank JoeyB05
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

JoeyB05, thank you so much for the excellent review! We really apprciate the feedback that you have provided and I'm so glad that our staff made your stay so great. We look forward to your next stay with us.

North Hero, Vermont
Reviewed 6 February 2017

We chose this hotel because we were dining out with friends who lived nearby, and it was convenient for getting to the western suburbs of Boston (30 minutes or so), where we had to do some shopping. I was impressed with the layout of the suite...spacious, with a kitchen/living area you walk into and a bed/bath area behind that. The...

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Helpful?
Thank Dave F
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Dave F, I really appreciate you taking the time to provide such detailed feedback from your stay. I'm glad that you enjoyed the suite overall and I will have our housekeeping department look into replacing the alarm clock and outdated channel listing. Your comments will help us to improve the overall guest experience, and we hope you will stay with...

Bengaluru, India
Reviewed 29 January 2017

Amazing hospitality, good breakfast .. Room was nice and comfortable..Friendly staff and good ambience. Calm atmosphere. Overall I like the service and infrastructure.Had a pleasant stay....Would recommend others for sure.

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Thank 836rashmis
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

836rashmis, I'm so glad that you enjoyed your stay with us in Andover. I'm glad that the friendly staff and calm atmosphere provided such a great experience, and I will be sure to share with our team. Thank you!

Kannapolis, North Carolina
Reviewed 28 January 2017

Amazing staff and beautiful place and the breakfast was awesome I totally recommended. My room was clean and very comfortable i loved it, i would definitely stay there again, and the area was very nice and safe

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1Thank dalkismartinez
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Thank you for sharing this fantastic review and we are so happy that you loved your stay. We look forward to your next stay with us!

Middleton
Reviewed 27 January 2017

I would rate this Hotel as average. Convenient for what we needed to do was a plus. Internet was a pain to deal with and Maid service was non existent, when we asked, we were told that they only cleaned every 7 days. The 2nd night we did get new towels. Breakfast buffet was well presented, but choices were slim.

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Thank jeffglasel
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

jeffglasel, thank you for sharing your thoughts with us from your recent stay. Your feedback will help us to provide a better experience for all of our guests. We hope to have you as our guest again in the future.

Las Vegas, Nevada
Reviewed 21 January 2017

It's a little known fact that if you stay at this hotel, your room only is cleaned once a week. Light cleaning is all the provide. They do not tell you this at check-in so when you raise concerns, no action takes place. This is poor customer service. Breakfast is pretty much the standard for most hotel free breakfasts. Elevator...

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Thank h0lidayguest
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

h0lidayguest, thank you for providing feedback from your recent stay with us. We do have a slightly different cleaning schedule for our guests to save resources. We do a light clean service every day, and for our guests staying longer than 1 week, we do a full clean every 7 days. We are happy to schedule additional services at the...

Stowe, Vermont
Reviewed 20 January 2017

We stayed as a girls high school hockey team and was very satisfied with the hotel. We have stayed at two other Sonesta's and all have been quality stays. Rooms were clean and equiped. Meals were decent quality.

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Thank waltero762
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

waltero762, we are so glad that you have had the chance to enjoy a few of our Sonesta ES Suites locations. Thank you so much for sharing your experience and we hope to have you return as our guest soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Located within minutes of Boston, the award winning all new Sonesta ES Suites Andover is ideal for project teams, relocation, temporary housing, corporate housing, extended stay or leisure travelers alike. Our recently re-imagined all-suite hotel features studio, 1 bedroom and 2 bedroom/2 bath suites, all with full kitchens. We feature such attentive amenities as a complimentary hot breakfast buffet, free everywhere wireless and DSL lines, complimentary laundry, a midweek corporate van shuttle, evening dinner reception Tues - Thurs with beer/wine available for sale, 24 hour business center, 24 Hour fitness center, 24 hour store on-site, heated outdoor pool, BBQ grills (summer BBQ's), sports court, courteous and professional guest service and several other extras that will make your stay a special one. Whether staying for business with Phillips Medical, Verizon, Raytheon, the IRS in Andover or any of the many corporations in our area, the Sonesta ES Suites is ideal. The hotel is also within minutes of Canobie Lake Park (ask about our summer package!), Tsongas Arena, the Verizon Center in Manchester NH, University of Massachusetts Lowell, Merrimac College and Phillips Academy. Within a short drive you will find Salem Massachusetts (Witch City), the coasts of Cape Ann and Southern New Hampshire or the excitement of Boston at the TD Banknorth Garden, Boston Convention Center, Faneuil Hall, Freedom Trail, Newbury Street or Fenway Park. We look forward to warmly welcoming you on your next stay! ... more   less 

Additional Information about Sonesta ES Suites Andover

Address: 4 Technology Drive, Andover, MA 01810
Region: United States > Massachusetts > Andover
Price Range: $134 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Andover 3*
Number of rooms: 133
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Also Known As:
Staybridge Suites Boston-Andover Hotel Andover
Staybridge Suites Andover
Hotel Style:
#1 Family Hotel in Andover
#2 Business Hotel in Andover
#5 Romantic Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Andover staff and other travellers.
5 questions
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Questions? Get answers from Sonesta ES Suites Andover staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fairly sized one and two bedroom suites which are very comfortable for family traveling. Ease of location off highway is good, all dependent on what you want to be close to.”
 of 5 bubbles larrycP159YY, 17 Dec 2016 | Read review
“Suites 1 bedroom”
 of 5 bubbles Michoue8, 24 Oct 2016 | Read review
“Ground floor is closer to the common area & breakfast room. But we were vey happy in our 2nd floor room.”
 of 5 bubbles MTDigs, 19 Oct 2016 | Read review
“Room temperature not controlled on the heater/ac unit. There is a separate thermostat for room temp. ”
 of 5 bubbles tl357, 18 Oct 2016 | Read review
“If you are traveling solo the studio suite is a good economical option. The room has a small kitchen and kitchen table as well as a desk and a couch. It is comfortable and there is enough room that it is comfortable to stay in for a meal.”
 of 5 bubbles carolyna184, 17 Oct 2016 | Read review
5 of 5