We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Boston - Andover

Save
Share
Traveller (157)
Room & Suite (54)
Storyboard
Overview
Hotel website
123 River Rd, Andover, MA 01810-1029 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from DoubleTree by Hilton Hotel Boston - Andover
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (1,372)
Filter reviews
1,311 results
Traveller rating
621
428
161
65
36
Traveller type
Time of year
LanguageEnglish
More languages
621
428
161
65
36
Show reviews that mention
All reviews sports bar room service double tree family wedding nice hotel front desk staff business trip comfortable beds nice stay andover area indoor pool parking lot off the highway free breakfast fitness center characters boston
FilterEnglish
Updating list...
1 - 5 of 1,311 reviews
Reviewed 1 week ago via mobile

We came to stay here for a friends wedding and were there for 2 nights. What we were charged was higher than what we were told when we booked the room (by over 100!) The room was dirty when we arrived (stains on the sheets,...More

1  Thank jenniemoynihan
Hotel's Favourite
Reviewed 4 weeks ago

We were sent to Boston to help with getting the gas back up and running. This place accommodated us quickly. When we arrived we were told that there was no hot water and could only order cold food from the restaurant. After working 16 hour...More

Thank classynj
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - AndoverResponded 3 weeks ago

Dear Classynj, Thank you so much for your kind comments and for sharing your positive experience with other travelers! We are glad to hear you enjoyed our comfortable beds, food, drinks and service! There’s nothing like a great night sleep when away from home. Although...More

Reviewed 2 weeks ago

It was all good until I received my billing. I was charged for room service that I never received or requested. I called Billing several times and they will not return my call. I was on a business trip and need to submit my expense...More

Review collected in partnership with DoubleTree by Hilton
Thank rickboreman
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - AndoverResponded 1 week ago

Dear Rickboreman, We are incredibly sorry for any oversight that may have occurred and the trouble it has caused you. We would like the opportunity to make this right, if this has not been resolved please contact a manager at 978-975-3600. Thank you for your...More

Reviewed 2 weeks ago

I had to take cold showers and the toilet water was brown all the time. I understand this was due to the recent gas pipeline explosions which at the time was not the fault of the hotel. So I am wondering what kind of back-up...More

Review collected in partnership with DoubleTree by Hilton
Thank Monica Leigh M
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - AndoverResponded 1 week ago

Dear Monica Leigh M, We apologize that your experience at the DoubleTree did not meet your expectations. As you stated in your review, the hotel was part of the crisis in the area and was the property that was evacuated on that Thursday night. Around...More

Reviewed 4 weeks ago

Hotel block rooms were scattered everywhere, smelled like dirty gym socks, staff was rude, highway near was super loud and woke me up all night. The only plus this hotel has was a warm cookie...that's it. I will never return to this hotel. For the...More

Review collected in partnership with DoubleTree by Hilton
Thank louwho83
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - AndoverResponded 4 weeks ago

Dear Louwho83, Thank you for taking the time to share your experience about your recent stay at the DoubleTree Andover. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We try our best to accommodate our room blocks...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
293
Price range
USD 134 - USD 302 (Based on Average Rates for a Standard Room)
Formerly known as
Wyndham Boston Andover
Also Known As
Wyndham Andover Hotel Andover
,
Andover Wyndham
Location
United States > Massachusetts > Andover
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
293
Price range
USD 134 - USD 302 (Based on Average Rates for a Standard Room)
Formerly known as
Wyndham Boston Andover
Also Known As
Wyndham Andover Hotel Andover
,
Andover Wyndham
Location
United States > Massachusetts > Andover
Photos
Traveller (157)
Room & Suite (54)
Dining (16)
Pool & Beach (11)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 7 nearby hotels
SpringHill Suites by Marriott Boston Andover
261 reviews
.50 km away
Residence Inn Marriott
224 reviews
.57 km away
La Quinta Inn & Suites Boston-Andover
583 reviews
.63 km away
Courtyard by Marriott Boston Andover
182 reviews
.80 km away
Nearby RestaurantsSee all 71 nearby restaurants
The Irish Cottage Restaurant and Pub
350 reviews
.91 km away
Norm's White Horse
64 reviews
1.21 km away
189 Prime
80 reviews
.02 km away
Chateau Restaurant
352 reviews
.50 km away
Nearby AttractionsSee all 8 nearby attractions
Methuen Memorial Music Hall
44 reviews
3.62 km away
Canal Street Antique Mall
20 reviews
4.66 km away
Imajine That
24 reviews
5.08 km away
AMC Loews Methuen 20
80 reviews
6.60 km away
Questions & Answers
Ask a question
Nev1985
7 September 2018|
AnswerShow all 4 answers
Response from Kathleen C | Reviewed this property |
The trip in by car takes 20-25 minutes not during rush hour. You will need a car or Uber!
0
Votes
Joe S
7 February 2018|
Answer
Response from Steve G | Property representative |
Our best available rate does not include breakfast, however we have great affordable breakfast packages available for booking at all times!
1
Vote
voltairef1
1 September 2017|
AnswerShow all 2 answers
Response from Michael B | Reviewed this property |
I mirror the previous persons answer in that I would contact the reception desk about that.
0
Votes
Room Tips
"Quiet rooms and floors"
djessig
4 weeks ago
Read review
"Just don't do it. Go to the Marriott."
J7278CHemilyb
26 Jul. 2018
Read review
"I always like end rooms. Was pretty close to the end but did not request it."
amychacha
11 Mar. 2018
Read review
"Quiet rooms are in back away from Highway noise."
OKbelair56
18 Jan. 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing