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Hotel UMass

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Hotel UMass
Hotel UMass
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442 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Boone, North Carolina
Reviewed 30 October 2016

Stayed here with my wife who was attending a conference on campus. Surprisingly quiet, considering that there is a student common area one floor below the lobby. That same area has a food court, which is nice if you need to grab a quick snack or light dinner. Friendly, helpful staff and decent breakfast. Complimentary cookies are a nice touch....

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Thank Christina M
Reviewed 29 October 2016 via mobile

Very friendly staff. Extremely convenient for any on-campus activities. There is no real on-site restaurant to sit down and enjoy dinner and drinks. Room was very clean. Decent continental breakfast in the morning. No charge for parking was welcomed.

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Thank Thomas Z
Brooklyn, New York
Reviewed 26 October 2016

This is an extremely well-kept, modern hotel; our room was very comfortable and absolutely immaculate.The staff was very personable and helpful. Apparently the hotel is run by U Mass students, and they all deserve an A! This is a nice place!

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Thank Bert E
Boston, Massachusetts
Reviewed 16 October 2016

As a former student, I was pleasantly surprised with how wonderful our flagship hotel is. The facility is incredible comfortable. It is in a great location, within the campus center complex. UMass Amherst is a city unto itself. The hotel that sits in it's center is as nice or better than any other in the area.

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Thank roulhack
Miami, Florida
Reviewed 12 October 2016

The booking on the phone was easy and quick. When I had to cancel one of the two nights due to change of travel plans, the cancellation was completed painless and promptly, without any surcharges and hassle. The room is always clean with comfortable bedding. With my son at the university three more years, I have no doubt that I...

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Thank Sandy X
Reviewed 30 September 2016

Every Hotel should have college students run their hotels. The staff at UMass were fantastic . My son was getting married at Montague Retreat and UMass Hotel was the best option for family and friends. I was unsure about it being on campus and all but I was wrong! We had family coming from MA to Mexico. They handled the...

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Thank DAVID A
Riverside, Connecticut
Reviewed 28 September 2016

All the other properties in the area were sold out, so this was our only option. Front desk staff were professional. VERY thin walls between rooms. Was awoken early in the morning by adult female guest crying in next room. Carpet looked filthy - maybe just because it was so dark. Tiny room, tinier bathroom - which must've have been...

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Thank Karen A
Newtown, Pennsylvania
Reviewed 19 August 2016 via mobile

The hotel was a convenient location for the event we attended but it was just odd to be in the middle of the campus with students arriving for the new semester. Albeit comfortable and clean it was nothing special. Wish the hotel had its own restaurant for guests rather than the cafeteria service on the lower level.

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1Thank Boscoeurotraveler
Mechanicsville, VA
Reviewed 18 August 2016

Stayed there during New Student Orientation. Staff was very helpful and friendly. Bathroom was small. o exhaust fan in the bathroom for after-shower humidity. That was a disappointment with the price of the room. Room itself was nicely appointed. No surprises besides the lack of a fan.

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Thank SCBulldog
New Jersey
Reviewed 17 August 2016

This one's on campus. After hours of travel it would be nice to be able to pull up to the front of the hotel, check in, and unload your car. No such luck - you are forced to park in a lot in an adjacent building and either wait for a golf cart or lug your things yourself 800 feet...

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Thank DoctorGNewJersey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Region: United States > Massachusetts > Hampshire County > Amherst
Price Range: $192 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Hotel UMass staff and other travellers.
3 questions
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Wokingham, United Kingdom
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Hotel UMass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevators are noisy.”
 of 5 bubbles gerryornecpa, 30 Nov 2016 | Read review
“Had room with queen bed and it was a bit small. Only a shower in the bathroom, no tub”
 of 5 bubbles H8680JQbillf, 31 Oct 2016 | Read review
“High floors have great views of campus”
 of 5 bubbles roulhack, 15 Oct 2016 | Read review
“None really. I was in a normal room. I would avoid rooms near the elevators. Ice machine is noisy and in the open quad.”
 of 5 bubbles SCBulldog, 18 Aug 2016 | Read review
“We asked not to be near the elevator as others on tripadvisor said that would be noisy.”
 of 5 bubbles spellboundmom, 16 Aug 2016 | Read review
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