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Hilton Garden Inn Annapolis

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630 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Annapolis
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Showing 621: English reviews
Annapolis, United States
Reviewed 16 May 2016

Bad Beds - like sleeping in a bowl. Very noisy ventilation with no temperature control that worked - couldn't turn it off or raise the room temp. Bad Food - from the lowest bidder - very industrial. SLOOOOOOW front Desk - They had better things to do over by the bar which is where I walked over to to ask...

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Helpful?
Thank Greg P
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for your feedback about our hotel. I am disappointed to see that we did not meet your expectations, and that your experience was not as pleasant as it should have been. We take your comments very seriously, and will use them improve our service in the future. Thank you again for your feedback and have a great week.

San Francisco, California
Reviewed 14 May 2016

Flew in on the red-eye from San Francisco, and they could not guarantee us a room when we arrived unless we paid for the full second day. Luckily the front desk staff was helpful and nice and they got us a room right away when we got there at 9am, which allowed us time to freshen up before the wedding...

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Thank sara_SF1
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to review your visit to our Hilton Garden Inn Annapolis hotel. We are so happy to hear you enjoyed your stay and had an excellent experience! If you are in the Annapolis area again, please feel free to reach out to me to make a new reservation. Thank you again for sharing your comments...

Lancaster, Pennsylvania
Reviewed 10 May 2016

Hotel was very clean . Good bedding & very quiet with modern conveniences in the rooms ( WIFI , good shower & tub, flat screen TV ,etc ) The hotel staff was very helpful & courteous . Would definitely go back again.

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Helpful?
Thank Doug C
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to review your visit to our Hilton Garden Inn Annapolis hotel. We are so happy to hear you enjoyed your stay and had an excellent experience! If you are in the Annapolis area again, please feel free to reach out to me to make a new reservation. Thank you again for sharing your comments...

Spring, Texas
Reviewed 5 May 2016

I stayed here for a week on a business trip. The hotel was just a 5 minute walk away from my office. There was a CVS and some great spots for dinner right across the street. I had a room with a king size bed. The room was great, but when I walked into it for the first time after...

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Helpful?
Thank Rita M
Nikita P, Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to review your visit to our Hilton Garden Inn Annapolis hotel. We are so happy to hear you enjoyed your stay and had an excellent experience! If you are in the Annapolis area again, please feel free to reach out to me to make a new reservation. Thank you again for sharing your comments...

Annapolis, United States
Reviewed 4 May 2016

From the time we checked in to the time we checked out, the Hotel and its employees did everything possible to meet our needs. We really enjoyed our stay the supper and breakfast were really satisfying. The amount of food was great.

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Helpful?
Thank James N
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to review your visit to our Hilton Garden Inn Annapolis hotel. We are so happy to hear you enjoyed your stay and had an excellent experience! If you are in the Annapolis area again, please feel free to reach out to me to make a new reservation. Thank you again for sharing your comments...

Fairfax, Virginia
Reviewed 2 May 2016

Very nice hotel, excellent location and great staff. I was there for business meetings at a nearby location. It was a very nice stay. The complimentary Internet was not fast. I could not get on through Hilton Honors. It cost extra to have premium Internet.

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Thank Irvin V
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to share details of your visit with us. I am pleased you enjoyed the service and location so much! While not comfortable to hear that the internet quality was "less than excellent", we appreciate the feedback so we can review what happened and plan for improvement. I hope we can welcome you back again...

Bridgeport, New York
Reviewed 1 May 2016

Great hotel with perfect location for downtown Annapolis. Very clean with a great breakfast. The service was wonderful! May I say Jackie and Mina were the best! Thanks for being so kind and cheerful. You made our stay great!

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Thank Maryann D
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to review your visit to our Hilton Garden Inn Annapolis hotel. We are so happy to hear you enjoyed your stay and had an excellent experience! If you are in the Annapolis area again, please feel free to reach out to me to make a new reservation. Thank you again for sharing your comments...

Wyomissing, Pennsylvania
Reviewed 27 April 2016

Good location, excellent Indian restaurant across the street. Staff at breakfast, wonderful. The beds don't seem to "work", but other than that, everything is great. We were at the first room on the end and the first night it took a long time to get hot water, but the second night it was great.

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Helpful?
Thank Kris K
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to review your visit to our Hilton Garden Inn Annapolis hotel. We are so happy to hear you enjoyed your stay and had an excellent experience! If you are in the Annapolis area again, please feel free to reach out to me to make a new reservation. Thank you again for sharing your comments...

Jamison, United States
Reviewed 21 April 2016

Everything was great. The lobby is nicely decorated and has a bar. Comfortable to sit and relax. Meeting rooms were comfortable and the lunches served were very good. Carpets in hallways to the rooms are a bit outdated, but the rooms were comfortable, quiet and restful. My rooms view was pretty horrible as it overlooked a storage area and there...

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Helpful?
Thank Adam R
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to review your visit to our Hilton Garden Inn Annapolis hotel. We are so happy to hear you enjoyed your stay and had an excellent experience! If you are in the Annapolis area again, please feel free to reach out to me to make a new reservation. Thank you again for sharing your comments...

Reviewed 19 April 2016

Sadly, this property is showing some wear - and yet was just recently remodeled. I think it may be due to staffing issues, as the front desk was unattended quite often. And I was so surprised to see that many areas needed to be vacuumed - a basic housekeeping issue that makes a big difference as you walk around. *However,...

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Helpful?
Thank Miller L
Nikita P, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for taking the time to share details of your recent visit. I am very sorry that your stay was certainly not indicative of our premium service levels and I appreciate you letting us know so we can address these challenges internally. I hope you will choose to stay with us again for a truly excellent visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Hilton Garden Inn Annapolis has 126 guest rooms equipped with plush bedding, free WiFi, 32-inch high definition TV and a hospitality center featuring a microwave, mini-refrigerator and coffee maker. Located just 4 miles from the US Naval Academy, our Annapolis hotel offers easy access to Baltimore/Washington and Washington National Airports. Our onsite Garden Grille(R) & Bar serves cooked-to-order breakfast and a delicious dinner each day and signature cocktails in the evenings. Families appreciate our outdoor pool while business travelers can keep up their routines at the 24-hour fitness center. Choose Hilton Garden Inn Annapolis for your next trip. ... more   less 

Additional Information about Hilton Garden Inn Annapolis

Address: 305 Harry S Truman Pkwy, Annapolis, MD 21401-7481
Region: United States > Maryland > Annapolis
Price Range: $119 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Annapolis 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Cancelon, Priceline, Orbitz, Odigeo and Travelocity so you can book your Hilton Garden Inn Annapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Annapolis Hotel Annapolis
Annapolis Hilton Garden Inn
Hilton Annapolis
Hotel Style:
#2 Best Value Hotel in Annapolis
#5 Family Hotel in Annapolis
#6 Romantic Hotel in Annapolis
#8 Business Hotel in Annapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Annapolis staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quiet, check mattresses against personal preferences.”
 of 5 bubbles nlsathome, 7 Dec 2016 | Read review
“Just outside of downtown Annapolis.”
 of 5 bubbles vycpc04, 4 Nov 2016 | Read review
“3rd floor, even number rooms have a view of the pool.”
 of 5 bubbles Intrepid_Yokel, 7 Aug 2016 | Read review
“We stayed in room 436 which is non-smoking, top floor, far away from the elevators and thus less foot traffic outside our door.”
 of 5 bubbles Basilico, 20 Jun 2016 | Read review
“As the hotel was full with other family events they put us on the top floor which was quiet and pleasant.”
 of 5 bubbles 122billp, 17 May 2016 | Read review
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