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BEST WESTERN PLUS Augusta Civic Center Inn

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581 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Augusta Civic Center Inn
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Showing 566: English reviews
Utica, United States
1 review
Reviewed 21 October 2015

The rooms were clean, the staff was friendly and there was a complimentary breakfast. The selection and quality of breakfast left a bit to be desired, but overall for the price we paid I was extremely satisfied with our stay.

Review collected in partnership with Best Western

Helpful?
Thank Erin G
bwaugustafom, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Erin G, Thank you for writing a review for our property! It is great that you found our hotel to be a great value for the price! I am also glad that our hotel met your cleanliness standards and that our staff was friendly! We hope to host you again in the near future! More 

MUNCY, United States
2 reviews
Reviewed 20 October 2015

Great place to stay. Will stay here again when we are in Maine. We try to stay here every year when we come to Maine for our son's Marathon in Bar Harbor, Maine. Very friendly employees. Great room and good place to eat.

Review collected in partnership with Best Western

Helpful?
Thank Mary O
bwaugustafom, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Mary O, Thank you for your feedback, I am pleased to hear that you will return to stay with us. We have a great team and they are always willing to help each guest with whatever they may need. We look forward to seeing you again! More 

Quispamsis, Canada
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 19 October 2015

My wife and I stayed here to break or journey from Cape Cod to home. We had booked in advance so having been warmly welcomed check in was a breeze. Our king sized room was very clean and spacious and our special requests had been catered to . I we had wanted to eat pizza there was integral restaurant as... More 

Review collected in partnership with Best Western

Helpful?
Thank Brian H
bwaugustafom, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Bdh1948 Thank you for taking the time to write a review for our property! We appreciate you sharing your experiences with potential hotel guests. I am glad that our rooms were up to par with your cleanliness standards. We have a great team of housekeepers who work very hard to make sure to keep our rooms in tip top shape!... More 

sebec maine
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 October 2015

hotel was nice. Close to shopping and a variety of restaurants. Walking distance to the Civic Center. Good breakfast with quite a variety! The rooms have a refridgerator. Beds are a little hard. Front desk attendents were very helpful.

Helpful?
Thank lakeladySebecMaine
bwaugustafom, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

LakeladySebecMaine, Thank you for reviewing our property! I am glad that you found our location to be convenient, our rooms to be clean and that our breakfast met your expectations! We have a great team and are lucky to have them all! It would be our pleasure to host you during future visits to the Augusta area! More 

Lichfield, United Kingdom
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 October 2015

The staff at this hotel are very friendly and efficient. a concern we had with our first room with a cigarette odour was dealt with immediately, We could not fault the service at this hotel. Just a pity it didn't have a hot tub and Indoor pool.

Review collected in partnership with Best Western

Helpful?
Thank Alan M
bwaugustafom, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Alan M, Thank you for taking the time to review our property. I am very happy to hear that our staff was able to promptly get you into a new room that was up to your standards. We have a great team that does their best to keep our rooms in tip-top shape! We hope that you will stay with... More 

Houlton, Maine
1 review
Reviewed 10 October 2015

Had a great stay. Wish, would could have stayed longer. Thank you Katie, for the directions to the shopping centers. This was the highlight of my trip. I would recommend anyone to stay here. Thanks for every thing.

Helpful?
Thank chelle1112015
bwaugustafom, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Chelle1112015, Thank you for taking the time to review our property! I am pleased to hear that you have found our hotel to be conveniently located for your stay. It is great to hear that you would stay with us again in the future and recommend us to your family and friends. It would be our pleasure to host you... More 

Steuben, United States
1 review
Reviewed 9 October 2015

Staff was very friendly and helpful. Rooms were clean and orderly. The bed was a little hard for my liking but great if you like a firm mattress. Overall stay was very pleasant and would definitely recommend to others. Location is also great as it is just of the interstate. It is within walking distance of the Civic center which... More 

Review collected in partnership with Best Western

Helpful?
Thank Julie G
bwaugustafom, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Julie G, Thank you for taking the time to review our property! I am pleased to hear that you have found our staff to be friendly and helpful. It is also great to hear that you would stay with us again in the future and recommend us to your family and friends. More 

United States
1 review
Reviewed 8 October 2015

We would stay again at this hotel. The hotels location to shopping and dining choices was extremely close. Easy to get onto the highways. Staff was very helpful and breakfast was a nice addition before leaving for the days activities.

Review collected in partnership with Best Western

Helpful?
Thank Kimberly S
bwaugustafom, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Kimberly S, Thank you for taking the time to review our property! I am very pleased to hear that our hotel was conveniently located for your stay. We have a great team that does their best to keep our rooms in tip-top shape! I am also very pleased to hear that you were able to enjoy our continental breakfast and... More 

Wakefield, Massachusetts
1 review
Reviewed 2 October 2015

Front desk staff checked me in at 10:15 p.m. and at 12:15 a.m. knocked on our door and told us that they had given us wrong reservation and noticed that my reservation was made for wrong date, woke my infant and 3 year old up and asked us to move down hall with all of our luggage. Management refused to... More 

Helpful?
Thank Lauren C
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Lauren C., I apologize that there was confusion with your reservation and that you were unsatisfied that we did not give you a complimentary room for the inconvenience. We did accept responsibility for the mix up of putting you in a room that we did not have available by giving you a discount for about 1/2 of our normal rate;... More 

asheville, north carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 September 2015

After a very long day of driving, we found ourselves between Freeport and Augusta without a place to stay. We spotted a Best Western coupon in one of those hotel coupon booklets and thought we'd give Best Western a try. Drove back to Augusta, thinking they would not take dogs or the coupon. We usually stay at Red Roofs because... More 

Review collected in partnership with Best Western

Helpful?
Thank jaythered
Belinda P, Front Office Manager at BEST WESTERN PLUS Augusta Civic Center Inn, responded to this review

Jaythered, Thank you for taking the time to review our property! I am very pleased to hear that because of your experience at our hotel that you will consider Bet Westerns more often during your travels. Don't forget to sign up for Best Western Rewards! It is great that you found our rooms to be clean and spacious. We have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located adjacent to the Augusta Civic Center, 1/2 mile from I-95 and within three miles of the Augusta State Airport and the State of Maine Capital. If you're looking to get away from it all, this pet friendly hotel's location in the heart of Central Maine makes us an affordable and convenient starting point for hiking, biking, or ATVing adventures. In addition, our location offers ample camping or fishing outings and a myriad of other spring and summertime activities! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby ripe with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the spring and summer months. For a top of the line golfing experience check out the Belgrade Lakes Country Club or the Augusta Country Club! Maine's largest open-air shopping center, The Marketplace at Augusta, is located just across the street! There are antiquing opportunities in nearby Hallowell, and the Freeport outlets are just 40 minutes away. Old Fort Western and the Maine State Museum are sure to provide hours of enjoyment. Leading health care providers such as the new Maine General Alfond Center for Health, the Togus VA, and the Harold Alfond Center for Cancer Care are just a short drive from the hotel. Enjoy our free hot continental breakfast as well as in room refrigerators and microwaves! Need to distress after a long day? Burn up some calories in our onsite fitness center or take a swim in our outdoor pool! We are located in close proximity with many major summer camps including Camp Laurel, Camp Androscoggin, Camp Cobbossee and many more! ... more   less 

Additional Information about BEST WESTERN PLUS Augusta Civic Center Inn

Address: 110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
Region: United States > Maine > Augusta
Price Range: $118 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Augusta Civic Center Inn 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Plus Civic Hotel Augusta
Holiday Inn Augusta
Augusta Holiday Inn
Hotel Style:
#2 Business Hotel in Augusta
#3 Green Hotel in Augusta
#3 Romantic Hotel in Augusta
#3 Family Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Augusta Civic Center Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Augusta Civic Center Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have your pet..stay at the end so you can quickly go out and walk em around..”
 of 5 bubbles Jackmanhere, 26 Oct 2016 | Read review
“Park at the end of the building if you want or need the elevator”
 of 5 bubbles Doni-Jo2016, 8 Oct 2016 | Read review
“It was very quite there.”
 of 5 bubbles pita1963, 18 Sep 2016 | Read review
“Find out where the room is first, and don't figure on eating breakfast there.”
 of 5 bubbles davetM7347FJ, 13 Jul 2016 | Read review
“The hotel was off the highway and it seemed to be quiet all around. Even the A/C unit was quieter than normal!”
 of 5 bubbles 759ginop, 13 Jul 2016 | Read review
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