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Best Western Plus Augusta Civic Center Inn

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Traveller (31)
Room & Suite (29)
Pool & Beach (8)
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Overview
  • Excellent54%
  • Very good31%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“civic center”(69 reviews)
“front desk”(89 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Offers from Best Western Plus Augusta Civic Center Inn
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Augusta Civic Center Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (702)
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Traveller rating
355
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355
206
80
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All reviewscivic centerattached restaurantfront deskroom was cleanhotel is locatedsmoking roomplace to staycontinental breakfasta great stayshopping tripshopping and restaurantsoutdoor pooleasy accessthe breakfast areaoff the highwaywafflescoffee maker
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1 - 5 of 681 reviews
Reviewed 6 days ago

Came here in January 2018 and was pleasantly surprised by the hotel, as shown in my previous review under the name Ethan B. Was planning on going to the Fairfield Marriott but after we got a rude welcome there, we switched to ol' faithful (Best...More

Thank Ethan B
Hotel's Favourite
Reviewed 10 January 2018

After a long day and shortly after darkness descended I chose Augusta, Maine as a destination. The problem was I found access to the hotel a little confusing but carefully edged my way to the front door. Any negative feelings were dispelled when I entered...More

Thank Garth S
Response from Sondra D, Front Office Manager at Best Western Plus Augusta Civic Center InnResponded 13 January 2018

Dear Garth S, Thank you for taking the time to write this review! We do apologize that you had a hard time finding our property, but we are glad you enjoyed your stay with us:) It is great to hear that you found our breakfast...More

Reviewed 1 week ago

No availability in Waterville to attend a funeral so kept looking till we found a good rate at this one. Very friendly and helpful staff. Average hotel. Big concern was door #2 to enter hotel from parking lot was never locked. Anyone could walk in...More

Thank vjwebster
Reviewed 17 March 2018

Stop over on my way home to NB. The hotel was close to highway with easy access. Only problem with stay was there was a strong order of jaxex or other cleaning solution, made my eyes water. Other than that it was ok.More

Review collected in partnership with Best Western
Thank Gene1188
Response from Sondra D, Front Office Manager at Best Western Plus Augusta Civic Center InnResponded 21 March 2018

Dear Gene1188, Thank you for taking the time to write this review. I sincerely apologize for the strong odor that you described, we are in the process of painting all of our rooms currently so that may be what you were smelling during your stay....More

Reviewed 15 February 2018 via mobile

I'll start with the good: the room was very clean, the bathroom was nice and the bed was very comfortable. The staff was very friendly and the breakfast was good for a continental style. The woman in charge of the breakfast that day was super...More

1  Thank kaelin t
Response from Sondra D, Front Office Manager at Best Western Plus Augusta Civic Center InnResponded 17 February 2018

Dear Kaelin t, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...More

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Best Value Properties in Augusta, ME
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Breakfast included
Pool
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Outdoor pool
Details
Price range
USD 90 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Augusta
#3 Romantic Hotel in Augusta
#3 Green Hotel in Augusta
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 90 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Augusta
#3 Romantic Hotel in Augusta
#3 Green Hotel in Augusta
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (29)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (4)
Questions & Answers
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CLRCEH
17 January 2018|
AnswerShow all 3 answers
Response from Garth S | Reviewed this property |
I checked my Garmin and it is 17.57Kms or about 11 miles to downtown Winthrop.
0
Votes
ed l
29 November 2016|
AnswerShow all 2 answers
Response from Katherine L | Reviewed this property |
I wanted to know the same thing. We stayed there because it had smoking rooms. My husband is 66 and has tried unsuccessfully to quit many times over the years. When we pay for a room, we want to be comfortable. We don't want... More
2
Votes
LizS82
27 June 2016|
AnswerShow all 2 answers
Response from Sondra D | Property representative |
Our pool is open! The pool hours are 6am to 9pm. We open it after Memorial day:)
0
Votes
Room Tips
"First floor rooms (second floor rooms smell smoky)"
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"I should think any room would be quiet from highway or parking-lot noise."
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"stay upstairs"
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"Get king size bed"
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