We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewscivic centerfront deskbreakfast roomhot tubwafflesthe young ladysausagerooms are cleancheck in was easyfresh fruitnice breakfasteasy accessbusiness triphousekeeping staffwaffle makernight stayoff the highway
Outdated furniture, dirty carpets, musty smelling, tiny bathroom and uncomfortable,cheap, hard bed. Awful pillows. Unattractive lobby. Expensive for what is offered. Same quality as a Motel 6 in other states. Nothing worthwhile in immediate area. Had much better accommodations the night before just across the...More
Response from kspaulding, Manager at Comfort Inn Civic CenterResponded 20 October 2017
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More
Stayed for one night while traveling north. The lobby was nice fresh water and hot coffee and hot water. When walking into the hotel though I could smell animals. This hotel allows dogs and I wouldn't have stayed had I known that. Our room had...More
Thank Denise S
Response from kspaulding, Manager at Comfort Inn Civic CenterResponded 16 August 2017
Dear Denise S -
Thank you for taking the time to review our hotel so thoroughly. We have a strict procedure in place to ensure against pet odor, and we have specific rooms dedicated to pets, so I apologize if your experience was lacking in...More
This is a good place to stay. The room was clean with comfy beds, decent rooms with fridge and microwave and free wifi. There is a nice pool with a hot tub with adequate changing facilities. There is a great free breakfast with lots of...More
Response from kspaulding, Manager at Comfort Inn Civic CenterResponded 10 August 2017
Thanks for taking the time to rate and review our hotel! We're so glad you enjoyed your stay, and hope to welcome you back to Comfort Inn Civic Center Augusta Waterville on your next trip to our fine city!
This was just a one night stopover for us. We had been on the road from Vermont and and were roadtripping from Alabama. The hotel was convenient, had a nice size room and indoor pool and hot tub. Check-in was easy. We got a spot...More
Thank Robert C
Response from kspaulding, Manager at Comfort Inn Civic CenterResponded 3 August 2017
Dear Robert C,
Thank you for taking the time to leave this comprehensive review :) We're so glad you found your room spacious and comfortable, and that your kids enjoyed the pool, and you all enjoyed your breakfast :) We very much look forward to...More
Every time I stay here, I have a good experience. Gina at the front desk is excellent at customer service! She is always smiling, and has a "can do" attitude towards guests. If something isn't "just right", she'll fix it! All of the staff are...More
Thank Royann L
Response from kspaulding, Manager at Comfort Inn Civic CenterResponded 26 July 2017
Dear Royann L,
Thank you so much! We appreciate your continued patronage and your kind review! We will pass along your compliments to Gina :) We're glad you enjoy your stays with us, and we look forward to welcoming you back again soon!
Good Morning Shauna D, thank you for your question. The Comfort Inn does not offer shuttle service at this time. However, we would be more than happy to help you arrange transportation using one of the local taxi companies.