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Senator Inn & Spa

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762 Reviews from our TripAdvisor Community

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Showing 749: English reviews
Reviewed 1 week ago

The breakfast buffet is good and the service was good. The professional pictures of the fitness center and pool will not disappoint you. The fitness center has outside members so the equipment is better than the average hotel. The first time we stayed there, I was surprised that the fitness center came with the room. We were not disappointed this...

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Helpful?
Thank Bill S
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your compliments! We take great pride in our fitness facilities and work to ensure that any guest would find all the equipment they may need to meet their fitness goals. We look forward to welcoming you again!

Reviewed 1 week ago via mobile

Nice hotel for families and couples. Spa is a plus. Breakfast included was great. Pet friendly. Bed and pillows not very comfortable, seems to be like this on first floors . Room was clean, no toiletries had to go to desk for hand soap in bathroom. Other then that it was good but I would recommend room by pool if...

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Helpful?
Thank Sandy Y
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience! It’s wonderful to hear that you enjoyed the Swim & Health Spa and the breakfast provided by the Cloud 9 Restaurant! We do offer a variety of rooms and we look forward to welcoming you back so you can see more room type options!

Boston
Reviewed 1 week ago

The hotel is right of of 95 and near to all of the shopping and restaurants, movie theaters, etc. It's adjacent to Target, Best Buy and Lowes, there is a starbucks across the street. 4 miles to the movie theater and other shopping areas. We selected this hotel because it was dog-friendly (for a small $12 fee per night), and...

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Helpful?
Thank memcc
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience! Reviews like yours help us maintain focus on improving the things that are truly important to our guests! The Cloud 9 Restaurant provides an excellent breakfast for our guests to start the day with and the Senator Swim & Health Spa is a relaxing and enjoyable way to spend the evening! We are currently...

Monmouth, Maine
Reviewed 1 week ago

Paula, the Nail Technician, certainly did a fine job pampering me today at the Senator Spa. I was given a gift certificate and chose to use it for a Pedicure and was treated to so much more! Great balance of conversation and relaxation! When experiencing the Spa, the other facilities we at my disposal as well...Hot Tub, Pool and Sauna.

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Helpful?
Thank Ellen W
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your compliments! We are thrilled that you enjoyed the services and amenities offered by the Senator Swim & Health Spa! Come see us again when you feel the need for some more relaxation!

Reviewed 1 week ago via mobile

We have stayed here for 10 years at Thanksgiving and we will not return. On check in, the nice young lady we spoke to was extremely pleasant and helpful. Later that evening, she was replaced by a rude young man who was very inpatient with us when our key card did not work. The manager who came to open the...

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Helpful?
Thank Sue B
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience with us. While this experience is uncommon, we appreciate the feedback so we know where to apply our efforts to improve the satisfaction of every guest. The inconveniences that you encountered were unfortunate and we would like the chance to remind you of why you’ve been staying with us for the last 10 years...

Reviewed 2 weeks ago

I recently stayed at the Senator Inn. It was a great stay as always. Very clean and staff is always friendly. We had Karen as a housekeeper and she was great. I would highly recommend it. The lounge has great deals for happy hour also food is great.

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Helpful?
Thank Oakley21
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your compliments! It’s wonderful to hear how much you enjoyed your stay! Our staff is frequently praised for their friendliness and helpfulness and Karen truly goes above and beyond to be accommodating! We are happy to offer our Happy Hour Specials every day from 4-6 in the afternoon. We look forward to welcoming you back!

North Andover, Massachusetts
Reviewed 3 weeks ago

The hotel was perfect for a weekend away. It was dog friendly, so that was a bonus. The rooms were nice, some very outdated though. The staff was great, especially the housekeeper Betty! She went above and beyond to make our stay comfortable!

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Helpful?
Thank Erin6343
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your compliments! It’s a blessing to have so many friendly staff members that always go above and beyond to assist our guests and make their stay extraordinary! Betty is a true asset and we are proud to have her! We are working to update our older rooms and look forward to welcoming you back so you...

Reviewed 4 weeks ago via mobile

We went for a teen birthday getaway. There was some miscommunication about ages allowed to use all of the spa options by the hotel front desk when we made our reservations, although everyone was very polite. Sharon in the Day Spa went above and beyond to be helpful, kind and considerate in making my daughter and her guests have a...

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1Thank 5JMac
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience with us! Your comments help us focus our efforts on the matters that truly affect our guests. We’re thrilled that you met friendly faces in all the areas you went to and we have taken steps to ensure that all employees are aware of the rules at the Spa. We look forward to welcoming...

Halifax, Canada
Reviewed 4 weeks ago

.Great place, especially for Canadian Snowbirds on their way South and returning. Everything you would need in one place. Enjoy the dining, especially Stone-fired Pizza and Samuel Adams IPA draft at low prices from four until six . Chill for the evening with the quality low-key evening entertainment. Many great cocktails and other beers available. The Senator really goes the...

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Helpful?
Thank medley080
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your praises! The Cloud 9 Restaurant makes delicious food and the Happy Hour Specials keeps it affordable! Teala is a wonderful asset and she always goes above and beyond to make people feel welcomed and ensure that their needs are met. We look forward to welcoming you back!

Reviewed 5 weeks ago

Heather and Teala have gone over and beyond the call of duty...they are great. The food from cloud 9 was great. I lost my room key and Teala was great. Heather was very nice and its just a great place. Anytime i come to Augusta I will always stay at the Senator Inn. Just a great place

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Helpful?
Thank Richard A
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your compliments! Heather and Teala are truly wonderful assets that always go out of their way to make sure our guests feel satisfied and welcome! We are lucky to have them and we look forward to more opportunities to welcoming you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Senator Inn & Spa

Address: 284 Western Ave, Route 202, Augusta, ME 04330-4934
Region: United States > Maine > Augusta
Price Range: $90 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Senator Inn & Spa 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Senator Inn And Spa
Senator Hotel Augusta
Best Western Senator Hotel
Best Western Augusta
Augusta Best Western
Hotel Style:
#1 Green Hotel in Augusta
#3 Business Hotel in Augusta
#4 Family Hotel in Augusta
#5 Romantic Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Senator Inn & Spa staff and other travellers.
9 questions
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Questions? Get answers from Senator Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is U-shaped, and 116 is furthest from the pool at the opposite end of the U (though if it is warm enough you can walk outside).”
 of 5 bubbles memcc, 26 Nov 2016 | Read review
“Suites are great”
 of 5 bubbles Oakley21, 20 Nov 2016 | Read review
“Ask for a newly renovated room”
 of 5 bubbles medley080, 3 Nov 2016 | Read review
“There are rooms between the pool/ spa area and the restaurant that are really convenient.”
 of 5 bubbles cham0jet, 1 Nov 2016 | Read review
“We enjoyed all room but the spa room is very nice”
 of 5 bubbles 397caroll, 19 Oct 2016 | Read review
5 of 5
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