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Hilton Garden Inn Auburn Riverwatch

PricelineUSD 158*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 169*
USD 158*
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USD 162*
USD 162*
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Hilton Garden Inn Auburn Riverwatch
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629 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Auburn Riverwatch
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Showing 619: English reviews
New Brunswick
Reviewed 11 November 2016

We chose this HGI for an overnight stay while visiting friends in the area. We were greeted by a very kind lady named Amanda who made sure our requests were fulfilled. They provided a large King sofa room. The room itself is a little dated, wore, but very clean. Smaller bathroom than we prefer, older style tub with shower curtain....

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Helpful?
Thank keeperof4
HGIAuburnJD, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Keeper, Thank you so much for your raving review of our property! I'm so happy to hear your time spent with us was enjoyable. We can not thanking enough for you kind words, and for your feedback. We warmly welcome any guest comments as we are always striving to improve our guest experience. Sincerely, Amanda Newton 207-784-4433

Portland, Oregon
Reviewed 5 November 2016

This location is the best Hilton Garden Inn I may have ever visited. Unfortunately, it's in Auburn. So, good hotel, bad location. I'm starting to have a complaint about the e-check-in, though, but this is Hilton-wide. When you use it, you get no information about things like parking (a bit odd here), where the elevators are, where your room is,...

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Helpful?
Thank ralverde
HGIAuburnJD, General Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Mr. Ralverde Thank you for staying with us while in the Auburn area and thank you for sharing experience and thoughts via TripAdvisor. We appropriate your honest comments and rest assured they will be shared with our team. Please accept my sincere apologies for the challenges with our App; we are always looking for ways to improve the process....

Bangor, Maine
Reviewed 2 November 2016

I already reviewed on the hotel's website and they asked if we'd like it posted on Trip Advisor. (Review went in as my husband, Jim A, as that's whose name was first on the reservation. [See review headed: “Overall excellent, just one problem"] Long story short, we had an excellent stay at the hotel with one exception--our room had a...

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Helpful?
Thank pemquid
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Pemquid, We thank you for choosing to be our guest at the Hilton Garden Inn Auburn Riverwatch We appreciate the good remarks regarding our staff, and dining room. While I am pleased to see that you overall experience seems to have been enjoyable and comfortable, I am sorry that you did not find our rooms to your expectations. We...

Cary, North Carolina
Reviewed 2 November 2016 via mobile

Wonderful one night stay passing through on business. Nice staff and typical clean, fresh Hilton Garden room. Really enjoyed walking along the river behind the hotel. Great views of the water and surrounding town.

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Helpful?
Thank DJ M
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear DJ, We can not thank you enough for your kind words, shared with us and your fellow travelers. I am so happy to hear you enjoyed your time here with us! We hope to see you again very soon. Sincerely, Amanda Newton 207-784-4433

Vergennes, Vermont
Reviewed 30 October 2016

This is our third stay at this beautiful hotel located right downtown in Auburn, Maine. It's our favorite hotel with beautiful views of the Falls. The rooms are spacious and the beds are so comfortable. We wanted to stay forever!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 802Michelle
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Michelle, We can not begin to thank you for being such a loyal, returning guest of ours. I am thrilled to see that your stays with us have been enjoyable and memorable. We cannot wait to welcome you back to see us! Hospitably, Amanda Newton 207-784-4433

04401, United States
Reviewed 30 October 2016

We were overall very pleased with our experience at the hotel. We decided to stay here at the spur of the moment and hadn't made a reservation, just walked in in the late afternoon. Front desk went out of their way to get us a room that was far from the elevator, as there were very few rooms left. unfortunately,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James A
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear James, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear about the issues you faced in your guest room. I do greatly appreciate your comments regarding our staffs following up with you after reporting your problem. We always try...

Oregon, United States
Reviewed 30 October 2016

Staff were super friendly and made it clear in each interaction that guest satisfaction was key. With each interaction staff were pleasant and happy to help, and no request seemed to annoy or frustrate staff like you would see at some hotels (though all were minor requests).

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael D
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Michael, Thank you for taking the time to share your review with us and your fellow travelers. I am so happy to hear our staff was able to truly shine during your stay. It is always our pleasure to assist our guests in any requests or questions, in order to ensure everyone that stays with us has the best...

Winslow, Maine
Reviewed 27 October 2016

Stayed one night for a wedding. Very large room with jacuzzi. Staff was very personable and helpful. Great room location. Had the breakfast buffet in the morning. Reasonably priced and very good food. Cooked to order omelette and French toast.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kathy J
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Kathy, Thank you so much for your kind review of our property. It's great to hear you enjoyed your time with us in one of our suites, as well as our buffet breakfast. We hope to welcome you back to visit us again soon. Sincerely, Amanda Newton 207-784-4433

Moseley, Virginia
Reviewed 19 October 2016

Very nice, clean hotel. Only complaint was breakfast is a buffet, which I do not like, so went elsewhere. Got a great recommendation from the staff. Greeting was friendly and efficient, even though I'm pretty needy.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Barbara K
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Barbara, Thank you for choosing the Hilton Garden Inn Auburn Riverwatch for your travel needs in the Lewiston/Auburn area. I am glad to hear you overnight accommodations were to your liking and that our staff was able to assist you throughout your stay. We hope to welcome you back to visit us very soon. Sincerely, Amanda Newton 207-784-4433

Columbus, Ohio
Reviewed 18 October 2016

From its regal position on the river, to its welcoming lobby, this is a property you won't be disappointed in. The staff is amazing, the rooms are clean, there is a welcoming atmosphere, and the Hilton Brand is good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank MissPeggy55
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Peggy, Thank you so much for your stellar review of our property. We can not begin to express how much your kind words mean to us! It is wonderful to hear you enjoyed your time here, and we can't wait to welcome you back very soon. Sincerely, Amanda Newton 207-784-4433

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plz, Auburn, ME 04210-5915
Region: United States > Maine > Auburn
Price Range: $171 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Auburn Riverwatch staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Auburn Riverwatch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for water view on a higher floor, closer to the left is better.”
beckic271, 7 May 2017 | Read review
“I always try to get top floor so there's no one stomping around above me.”
294MichaelW294, 4 Apr 2017 | Read review
“Room 606 is away from the elevator and has a great view of the river”
bernadetted454, 28 Nov 2016 | Read review
“River views if available. We were on the 6th floor which was nice.”
82marcd, 26 Nov 2016 | Read review
“River view rooms nice during longer days season.”
keeperof4, 10 Nov 2016 | Read review
5 of 5
Priceline
USD 158* /night
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GardenInn.comUSD 162
Expedia.comUSD 162
getaroom.comUSD 169
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Prices are for 1 room, 2 adults
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