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Residence Inn by Marriott Auburn

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Traveller (55)
Room & Suite (53)
Dining (6)
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Overview
  • Excellent54%
  • Very good28%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“bates college”(13 reviews)
“bedroom suite”(11 reviews)
“the sofa bed”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
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Additional information
Offers from Residence Inn by Marriott Auburn
Special Offer: Member Rates
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Offers from Residence Inn by Marriott Auburn
Special Offer: Member Rates
Hotel packages
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (263)
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Reviewed 17 April 2018 via mobile

I don't typically review hotels unless they are unique or a great stay. The staff at The Residence Inn by Marriott was friendly, the suite was updated and spacious and the overall stay was relaxing. This hotel is near shopping (Auburn Mall) and a few...More

Thank Scott J
Response from Scott L, General Manager at Residence Inn by Marriott AuburnResponded 19 April 2018

Scott J, Thank you for taking the time to review us on TripAdvisor. I'll be sure to share your feedback with the team. Thanks again, and we'll see you next time your plans bring you back to the Auburn area. Sincerely, Scott

Reviewed 16 April 2018

Wish I could say without reservation what a lovely property this is because in many ways it is. The rooms are quite spacious (we had a suite) and well appointed. It's the perfect place for a long-term stay and/or for a family or work colleagues...More

Thank Sophie P
Response from Scott L, General Manager at Residence Inn by Marriott AuburnResponded 16 April 2018

Dear Sophie P, Thank you for sharing your feedback. My sincere apologies for the inconveniences that you had experienced. I hope you understand that this was an isolated incident and certainly not an everyday occurrence. However, I'm glad you were able to get relocated to...More

Reviewed 3 April 2018

We were expecting more from a Marriott: Positive: clean room. Negative: no hot tub, the picture shows a hot tub in their ad; frigid pool water, the t technician could not fix so we couldn’t swim either. Very, very low shower pressure. Also, we were...More

Thank Sharon B
Response from Scott L, General Manager at Residence Inn by Marriott AuburnResponded 4 April 2018

Dear Sharon B: Thank you for your feedback. We do strive to exceed all of our guest's expectations, and want to ensure that our guest's concerns are rectified prior to them checking out. We do set our pool to 82°F, and check on the pool...More

Reviewed 22 February 2018 via mobile

The hotel is under construction right now. The hot tub is closed, and the usual breakfast area is closed, although they are still serving breakfast in another room. This is a bummer, because we came here with my kids to use the pool and hot...More

Thank travelman742
Response from Paul G, Manager at Residence Inn by Marriott AuburnResponded 22 February 2018

Please accept our sincerest apologies the the renovations going on at the hotel. We strive to make sure every guest is satisfied during each visit, but there are times we fall short. The renovations will end the first week of April and we will have...More

Reviewed 11 February 2018

In a nutshell, the room smelled, but the customer service stunk even worse. I booked a double room suite for a two-night family girls getaway. The room was spacious and seemed fine at first till we noticed the smell coming from the kitchen. Didn't figure...More

Thank JoyRangeley_Maine
Response from Scott L, General Manager at Residence Inn by Marriott AuburnResponded 26 February 2018

Dear JoyRangeley_Maine: Thank you for your feedback on TripAdvisor. We take our guest concerns very seriously and strive for service excellence. I will personally be following up with my team to address your concerns, so incidents of this nature do not happen in the future....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 134 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 134 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (53)
Dining (6)
Pool & Beach (2)
Questions & Answers
Ask a question
IntimidatorPEI
23 January 2015|
Answer
Response from Chris B | Property representative |
Hello Intimidat, Residence Inn holds their Social events every Monday, Tuesday and Wednesday from 6:00pm to 7:30pm Thanks for the question.
0
Votes
Tarungupts
11 January 2015|
AnswerShow all 6 answers
Response from Chris B | Property representative |
Hello Tarungupt, Our location does not offer a shuttle service, mainly because we are a 45 minute drive from the Portland Jetport. We do however have several taxi services that our staff could recommend and arrange for you.
0
Votes
Room Tips
"Second floor was quiet."
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"Just ask staff for what you want, they will accomodate."
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"The suite was wonderful with a kitchen and private bedroom."
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"Top floor or you will hear everything from above"
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