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Baymont Inn & Suites Alexandria

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281 Reviews from our TripAdvisor Community

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Showing 280: English reviews
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Bronson, Florida
Reviewed yesterday NEWvia mobile

This was our second time visiting this hotel. The first time was Nov. 2016. First visit was so wonderful didn't hesitate booking again. This time was horrid. From Check in to the room to 98% off staff.

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Helpful?
Thank Melissa D
colorado springs
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017

The staff was courteous and kind. The hotel looked so clean you could eat off the floor. Wihein 4 days of our first stay,they knew our names. They truly felt like family!

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank dixiechick80922
About Hotel's Favourite Review
Graoevine, Texas
Reviewed 5 days ago NEW

Review collected in partnership with Baymont Inn & Suites
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Thank kenhallmark
La Porte, Texas
Reviewed 6 days ago NEW

Rooms were nice but cleanliness of the stairs and hallways was awful. Arrived on Thursday. Someone spilled orange juice in the stairwell Friday morning. A cone was placed there but it was not cleaned up by Sunday when I left. Housekeeping door on floor two was open the entire stay. Very messy. A storage room door was open the entire...

Review collected in partnership with Baymont Inn & Suites
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Thank 418brets
Temple, TX, United States
Reviewed 1 week ago

Not a top flight hotel but that's not what I was looking for. Just a clean, safe hotel with easy access to the highway. Main problem was breakfast never restocked very fast. Had to wait for sausage, eggs, etc.

Review collected in partnership with Baymont Inn & Suites
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Thank Forrest M
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback! I apologize that you had to wait for the breakfast to be restocked, I will share this with the staff to ensure that we are staying on top of our guests' needs.

shreveport
Reviewed 1 week ago

Young blond cleaning lady very helpful, very friendly. Grounds could use more upkeep and cleanup.

Review collected in partnership with Baymont Inn & Suites
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Thank thomasfL3259DM
Huntsville, Alabama
Reviewed 1 week ago

Review collected in partnership with Baymont Inn & Suites
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Thank AVNCSM
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Newcastle, Oklahoma
Reviewed 1 week ago

For the most part the hotel was nice. Looked like some updating was being done. Rooms were not complete with soap, trash cans, hangers, etc. Front desk was very helpful and apologetic about the missing items. Beds were very comfortable, rooms were clean, nice area for sitting around the pool and hot tubs. Nice breakfast area but due to the...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Penny E
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback! I apologize for the issues you experienced during your stay with us, we are indeed in the middle of a renovation that will address all of these issues. My staff and I are happy to hear that you enjoyed your stay despite this and we hope to see you again in the future!

New Waverly, Texas
Reviewed 1 week ago

The grounds were dirty and over grown; there was trash everywhere; the key to the room would not open the door to the hallway and was left propped open most of the time. The room was okay, missing a hair dryer, but once notified installed right away. After our second night they took the trash out and dirty towels, but...

Review collected in partnership with Baymont Inn & Suites
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Thank burdav
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback. I apologize for the issues that you experienced during your stay with us. We are currently in the middle of renovations that will address your room issues. I will share this with my staff so that we can ensure our employees are better serving our guests.

Montgomery, Texas
Reviewed 1 week ago

There were so many disgusting things that I took over 15 pictures. The A/C front panel was broken in pieces, the floors were filthy and never swept. The ceiling coating was falling off. The sink was clogged up. There was spilled orange juice in the stairwell, someone put a safety cone up and that along with the cup and rag...

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Thank jeffdE270XE

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Baymont Inn & Suites Alexandria

Address: 2301 N MacArthur Dr, Alexandria, LA 71303-4220 (Formerly Sai Hotel & Convention by Magnuson-Alexandria)
Region: United States > Louisiana > Alexandria
Price Range: $105 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Alexandria 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Baymont Inn And Suites Alexandria Hotel Alexandria
Baymont Inn Alexandria
Alexandria Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Alexandria staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only way to get a good room is to not stay here!”
  • desk chair
  • No fitness room
  • stains on sheets (second day)
  • mildew on shower curtain
  • mildew on shower curtain
  • rusted hinges on bathroom door
  • rust on lampshade
  • top of lampshade....ewwww!
LALady16, 27 Apr 2016 | Read review
“Dont bother staying here!!!!”
carriek888, 26 Jun 2015 | Read review
“The top floor is generally the quietest area. You do not have to listen to others walking around!”
CTinAR, 23 May 2015 | Read review
“Be prepared for the 200 dollar required hold.”
crystall321, 28 Apr 2015 | Read review
“All are good spots”
ByronR129, 27 Jul 2014 | Read review
5 of 5