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Courtyard Alexandria

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115 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Alexandria
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Showing 115: English reviews
Bryan, Texas
Reviewed 23 March 2016

This is a nice place to stay in Alexandria. The room was very clean and the beds were comfortable. The staff was friendly and helpful when I had a problem with my room key. Breakfast could be ordered and there was a bartender on duty.

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Helpful?
Thank msroy616
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for responding to our survey. We are glad that you enjoyed our hotel. We are always looking to please our guests. I will share your comments with my staff, and we will continue to provide the best possible service. Yours in Hospitality, Samuel Kyles Assistant General Manager

Cleveland, Ohio
Reviewed 9 March 2016

Everything you would expect from a Courtyard. I gave this property 3 stars not because of anything poor about the property, just that it is what it is. Rooms were clear, comfortable, and had good work space. The staff is very friendly and helpful. The only downsides to this property were: 1. as with all Courtyards, very limited dining options...

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Helpful?
Thank khonkaen
Karen O, General Manager at Courtyard Alexandria, responded to this review

We are happy to hear that you felt that our Courtyard is good for business! We do value our Marriott loyal guest. We show our appreciation by providing a welcome gift for our platinum guests and also provide non platinum guest with a complimentary bottle of water upon request. We appreciate your feedback and hope that you will come back...

Washington DC, District of Columbia
Reviewed 3 March 2016 via mobile

Stayed two nights at the Alexandria location on McArthur. The staff was fabulous and extremely accommodating. We were very pleased with our room. The hotel is very well maintained. The staff went out of their way to accommodate us. It was one of the best experiences I have had in a Marriott.

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Helpful?
Thank CSK67
Karen O, General Manager at Courtyard Alexandria, responded to this review

It's great to hear that you had such a great time with us here at the Courtyard by Marriott in Alexandria! We love taking great care of our guests by having clean rooms, being friendly and going the extra mile. We hope to see you again! Thanks, General Manager

New Orleans, Louisiana
Reviewed 22 February 2016

We stayed at this Marriott for our son's lacrosse game. The rooms were very clean, pretty and comfortable. The hotel staff was very helpful. There was breakfast that could be ordered and it had a delightful business center.

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Helpful?
Thank ayhugel
Karen O, General Manager at Courtyard Alexandria, responded to this review

Thank you for choosing Courtyard Alexandria. I am happy to hear that you enjoyed your stay. Our staff work really hard to ensure that the rooms are clean, well maintained and that we are helpful! We hope that you will come back and stay with us whenever you are back in the area!

Atlanta, Georgia
Reviewed 11 February 2016

Good hotel for the business traveler. Friendly and attentive staff. Clean, comfortable room. Fast wifi. The Platinum welcome note, bottle of water and candy is a nice touch. Close to several restaurants.

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Helpful?
Thank roll24tide
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for responding to our survey. We were very pleased to hear that you enjoyed our hotel. Please come again soon. Yours in Hospitality, Samuel Kyles Assistant General Manager

Shreveport, Louisiana
Reviewed 7 February 2016 via mobile

Loved this hotel! Very nice. The room smelt amazing and the staff was very hospitable. Very clean and the bed was comfy. We had our 5 month old with us and they gave a little gift bag with baby stuff for him. Also they upgraded our room because of my my husband being in the military. It was our first...

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Helpful?
Thank Amyandshaun
Karen O, General Manager at Courtyard Alexandria, responded to this review

We are so excited to hear that you had an enjoyable stay with us at the Courtyard by Marriott in Alexandria. We appreciate your feedback and hope to see you again! God bless your husband and we appreciate his service to our country! Sincerely, General Manager

New York City, New York
Reviewed 15 January 2016

I had planned a business stay that i could no longer make, my reservation was exchanged for a colleague and i thought that's all there was to it. Until i check my credit cards and see a charge for over 1,000.00 for 2 people that i don't even know nor did i authorize to pay for their rooms. On top...

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Helpful?
Thank kc0517
Karen O, General Manager at Courtyard Alexandria, responded to this review

Please accept our apologies for the inconvenience with billing at the Courtyard by Marriott here in Alexandria. I know that it's not in our best interest to dissatisfy our valued hotel guests. I would like to help remedy this if you would contact me directly at the hotel. When doing so please ask for the general manager. Sincerely, General Manager

Vicksburg, Mississippi
Reviewed 12 December 2015

This is a very nice hotel next to the mall. This hotel is very clean and has very nice employees. There is no problem with my sensitivity to perfumes and sprays. I had no problem with this hotel. They do not have complimentary breakfast. you may purchase breakfast in the Bistro.

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Helpful?
Thank Debi W
Karen O, General Manager at Courtyard Alexandria, responded to this review

We appreciate you allowing Courtyard by Marriott in Alexandria to serve you and your family. We are so excited that you enjoyed your stay with us. Please come back and stay with us if you are ever back in the Alexandria area. Happy Holidays, General Manager

Ridgeland, Missisippi
Reviewed 10 December 2015 via mobile

Our family was pleasantly surprised to find the Courtyard Marriott roomy, very clean and supplied with everything we needed including microwave, fridge and coffee maker. The receptionist was friendly and efficient. It was a very nice one night stay.

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Helpful?
Thank newtome1019
Karen O, General Manager at Courtyard Alexandria, responded to this review

We are so glad that you chose the Courtyard by Marriott here in Alexandria. Thank you for your kind words. It was our pleasure having you stay with us. Please come back and see us if you are ever back in the Alexandria area. Thanks, General Manager

New Orleans, Louisiana
Reviewed 12 November 2015 via mobile

We stayed here for 1 night for a sports function. The room was standard for a Courtyard and absolutely clean. The staff could not have been more friendly and welcoming. Terrific breakfast at the bistro (large servings & well prepared). No concerns at all about the neighborhood. Don't hesitate to stay here.

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Helpful?
Thank M L
Karen O, General Manager at Courtyard Alexandria, responded to this review

Thank you for choosing Courtyard Alexandria. Your kind words are appreciated! If you are ever back in the area please come back and stay with us! Sincerely, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for hotels in Alexandria, LA, you'll love the stylish new Courtyard Alexandria. Our Louisiana hotel is next to Alexandria Mall and minutes from LSU-Alexandria. We're also close to Proctor & Gamble, Christus St. Frances Cabrini Hospital, and CLECO, as well as attractions like the Alexandria Zoo, England Airpark, and Riverfront Center. Our hotel features free Wi-Fi and high-speed wired Internet access, plush bedding, ergonomic work spaces, 32" flat-screen TVs, and mini-refrigerators in every room and suite. Our modern, open lobby boasts a meeting space, business library, and 52" GoBoard touch-screen TV. The Bistro offers delicious breakfasts and dinners, as well as beverages from Starbucks and our full bar. Eat. Drink. Connect. Burn calories in the fitness room or simply relax in our sparkling pool. Planning an event? Let us know - our largest space hosts up to 40. Our Courtyard hotel by Marriott offers style and service that few Alexandria, LA hotels can match - so make a reservation today! ... more   less 

Additional Information about Courtyard Alexandria

Address: 3830 Alexandria Mall Dr, Alexandria, LA 71301-3601 (Formerly Courtyard by Marriott Alexandria)
Region: United States > Louisiana > Alexandria
Price Range: $144 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria 3*
Number of rooms: 96
Reservation Options:
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Questions & Answers

Questions? Get answers from Courtyard Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles spendingtime2gether, 19 Aug 2015 | Read review
“Stay on an upper floor away from elevator for quietest room”
 of 5 bubbles elizabethlynnp, 18 Jun 2015 | Read review
“Good service”
 of 5 bubbles 46brandit, 28 May 2015 | Read review
“Staff is not trustworthy”
 of 5 bubbles TravelingWife502A, 25 May 2015 | Read review
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