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Radisson Decapolis Hotel Panama City

Overview
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Avenida Balboa-Multicentro, Panama City Panama See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit hotel website
Offers from Radisson Decapolis Hotel Panama City
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Hotel Style
Family
,
Romantic
,
Casino
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
,
Casino
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
240
Price range
USD 28 - USD 148 (Based on Average Rates for a Standard Room)
Also Known As
Radisson Panama City
,
Hotel Decapolis Panama
,
Panama City Radisson
,
Decapolis Hotel Panama
,
Radisson Decapolis Hotel Panama City
Location
Panama > Panama Province > Panama City
Nearby
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Reviews & more
1,951Reviews
1,179Photos
19Q+A
100Room tips
Traveller rating
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  • 193
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  • 59
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  • English
Show reviews that mention
Arrived on Nov. 4th, 2018,for four nights. The room had a nice lay out, and was spacious. The air conditioner was not cooling properly, did not sleep well and got up feeling sticky and sweaty. I then discovered the vents were clogged with a thick dark grey dust. I could not take
Read more
Response from NurilysH, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City
Responded 4 weeks ago
Dear Mr. K. Thank you for your opinion is very important for us to read this kind of reclaims. We appreciate that you took the time to write and give us your feed back. We are working very hard to improve every day, so that this kind of expierence doesn´t happen again. We hope that if you ever come back to Panama City you give us another chance. On behalf of the Radisson Decapolis Hotel we wish you an excellent evening.
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The hotel staff was terrible, rude, not interested in helping. I stayed for three nights and their rule is "one bottle of free water during your entire stay". I ask for help finding restaurants, hair salon, and shopping and the staff was not helpful.
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Response from NurilysH, Guest Service at Radisson Decapolis Hotel Panama City
Responded 7 Nov. 2018
On behalf of all the staff of the hotel we apologize for all the inconveniences that occurred during your stay, we are working to improve our services and facilities, we hope that in the future a similar situation will not happen again. We hope to see you again in Panama.
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Arrived from a long flight (UK) the hotel empty, dirty and the the staff at the front desk terrible, rude, they do not speak English at all. Took me 1 hour to check in, the manager was screaming at me.
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Response from NurilysH, Guest Service at Radisson Decapolis Hotel Panama City
Responded 3 Oct. 2018
Dear guest, Thank you for taking the time to provide us your rating. We are sorry that your stay did not fill your expectations. Please send us an email to atencionalcliente@decapolishotel.com we want to know with more details what happened during your lodging. For us it is a way of knowing in which area we should reinforce our work and take the corrective measures, also to give a solution and avoid this type of incidents.
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I have stayed in hotels around the world, whilst this hotel looks nothing special the rooms are very comfortable and room service food is some of the best I have had anywhere.
Totally surprised me, I would stay here again just for the food alone.
The staff on reception who handle
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Response from NurilysH, Guest Service Agent at Radisson Decapolis Hotel Panama City
Responded 5 Sep. 2018
Dear guest, thank for your comments and for choosing us, we are glad that your expectations have been fulfilled. We hope to see you soon on the hotel, we will be glad to received you.
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We were 6 couplesWe were well received & since the rooms were not ready we were offered a welcome drink & I was offered a upgrade.I checked in but I did not get the upgrade & when I enquired I was told that they would inform me when the room was ready.I never got the call despite
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Response from NurilysH, Guest Service at Radisson Decapolis Hotel Panama City
Responded 29 Aug. 2018
Dear guest, thank you for your honest opinion and for taking the time to write such a detailed review. We are deeply regret that your stay did not fill your expectations, please send us an email to guest.service@decapolishotel.com, we want to know under what name this reservation was made to take corrective measures. We will raise this comments to management. Thanks again for your feedback, it's very important for us so we can improve our service and quality. We hope to see you again soon to improve the experience
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorRadisson Decapolis Hotel Panama City
The Executive Suite at the Radisson Decapolis Hotel Panama City
Room & comfy beds
Professional photo exclusively commissioned by TripAdvisorRadisson Decapolis Hotel Panama City
The Executive Suite at the Radisson Decapolis Hotel Panama City
Photo provided by managementRadisson Decapolis Hotel Panama City
Guest room
vista a la ciudad
Previous
Do they have handicapped accessible rooms with grab bars by the toilet & in the shower? Do they have laundry facilities to do your own laundry? Is there a restaurant on site?
Hi, I think you will need to contact the hotel direct to determine which room(s) have the bathroom facilities you require. Yes there is a restaurant on site as well as room service and the food is very good. I am not aware of a self service laundry facility at the hotel. Wish I could be of more help.
0 votes
Does anyone know what the spa offers and what the prices are? It would be helpful to know this ahead of time, so I am sure if this hotel (and spa) has what I'm looking for. Thanks for any help you can give.
Thank you for write us, you can leave a message with your email and we bring all information about our spa and prices. Best Regards
0 votes
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Is there anything to do nearby for a family with school age children
Thank you for write us!! There are 3 places near where you can access walking and enjoy nature, beautiful views, parks play areas for children free, exercise machines, sports courts all located in the center of the city, just a step away from the hotel Radisson! Best Regards!
0 votes
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Hola si estamos hospedados en el hotel vecino , Hard Rock, podrian llevarnos al Decameron ? Cual Es el precio para dos personas?. Como contactamos?
Estimada Jaskel R, para servicio de transporte puede dirigirse a la agencia de turismo Discover Panama que se encuentra en Lobby del Hard Rock o en Planta Baja del nuestro hotel. Ellos podrán trasladarla a cualquier destino que necesite.
1 vote
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What is the situation with shuttle service to and from the airport?
Dear theblueox we have a private tour agency call Discover Panama. If you are interested in booking a pick up service to the hotel please provide us your email address and we will be more than happy to help you.
0 votes
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Previous
"the 03 rooms are better"
"If you are going to order food try the prawn cocktail, note to self get the recipe."
"I am never going back"
"Choose impair numbers room and floors 6th or higher"
"Stay at Hard Rock"
Previous
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