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The Westin Panama

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563 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Guatemala City, Guatemala
Reviewed 6 days ago NEW

Food is good and fresh, if have Chinese food will be better. Room has wide space and has good view to the sea. WiFi in room the signal is not good, some times WiFi is block up. Peaceful for good sleep.

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Helpful?
Thank DrHu60
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thank you DrHu60. Your comments and observations are very valuable. We are glad you enjoyed our rooms and we will pass along your comments to our staff, especially our Chef in order to have some Chinese food planned for our next menu. We hope to see you soon!

Sao Caetano do Sul, SP
Reviewed 1 week ago via mobile

Very good hotel, clean, employees very kind and Ms Elisabeth always providing very good service in restaurant during breakfast Quite close to office in Costa Del Este and 10 minutes from San Francisco neighborhood

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Helpful?
Thank Alexandre P
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thanks Alexandre P, We are happy to hear your stay was very positive, especially highlighted by the service of our staff like Elizabeth. We will pass along your feedback to our staff who will be looking forward to your next stay!

Sao Paulo, SP
Reviewed 1 week ago

I enjoyed a lot my stay at the Westin in Costa del Este - Panamá. We started off a bit rocky as in my package was no internet included (aditional cost of 15USD/day - who charges wifi these days?!). Anyway... The rooms are very confortable and have a very good size. Staff is very friendly and responsive; I will give...

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Helpful?
Thank franzschoenborn
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear franzschoenborn, We are really glad to hear you enjoyed your overall stay with us. Our rooms are very wide and accommodating, thank you for noticing. Our staff's personal attention is one of our hotel's key values and we're delighted to see Máximo exemplified this service with you. He will certainly be happy to hear your opinion, much like the...

Hager City, Wisconsin
Reviewed 1 week ago via mobile

My stay in Panama City was for business and his hotel didn't disappoint. Rooms were very clean and updated- wireless service throughout the hotel had a strong signal. The staff within three hotel was very pleasant and always looking to please the guests. The food for breakfast was above average and we had a cocktail reception with appetizers one evening...

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Helpful?
Thank ErniesJets
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear ErnieJets, Thank you for posting your review. We are glad that to see yo had great experience during your stay. Our staff responsiveness is our pride and joy and will always look to serve you well. We hope to welcome you soon!

Reviewed 1 week ago via mobile

My trip here was for one night originally and it was better then I expected ate really fresh lobster and ceviche in the causeway area of Panamá City and saw some really cool sites so overall it was great. That didn't last to long as we were scammed by an individual named Manuel Ariza Garrido please be aware everyone!! So...

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Helpful?
Thank Miguelito R
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Miguelito R, Thank you for your amazing review. Our staff is our pride and joy and we're glad to see Natalia was a clear example of our brand promise. I am sorry to hear about the scam you were victim of. Fortunately you we still able to visit San Blas and experience the beauty of the islands. We would...

New York City, New York
Reviewed 3 weeks ago

My colleagues and I were traveling to Panama for work and the hotel was sold out. The director, Andrea, was very quick to respond and accommodate us. All communications were in English, which made it very easy to coordinate with her and the hotel. We were all very happy with our stay and I would definitely stay here again when...

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Helpful?
1Thank timotran1
Europe
Reviewed 3 weeks ago

The rooms here are nice and big, with large windows and a great bathroom. The gym has a place where you can fill your water bottles. The gym was very busy at all times of day. The pool, however, was pretty quiet. The bed was great and we slept really well. Next door is a nice Greek bakery that has...

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Helpful?
1Thank intlwanderlust
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear intlwanderlust, We appreciate your kind reviews as they are our means of constant improvement. It is great to hear that you had an amazing stay with us during your visit. We're glad that you enjoyed your meals and energizing workouts at our Fitness Studio. We will take into account your comments to ensure our staff is extra warm regardless...

Reviewed 4 weeks ago via mobile

Very confortable room, very well cleaned everyday and a superb service from all employees. In special, Elizabeth which is very present at the dining area is an awesome and lovely person to talk with besides perfect help whenever needed. It made me feel as if I was speaking with someone from my family.

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Helpful?
Thank Diogo P
Reviewed 4 weeks ago

I stay here at least once a month for business. The staff is lovely and attentive, and the beds are...well...heavenly. I refuse to stay any other place when in Panama. You must get a massage from Luz in the spa--she is a healer! And Elizabeth and Madlaine are absolutely delightful in the restaurant / lobby for my team and our...

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Helpful?
Thank Kristen H
Reviewed 4 weeks ago via mobile

One of the best hotels in Panama for business and leisure, great service. The hotel staff is very attentive and always ready to help! Specially loot for Elizabeth at the restaurant ! Always with an smile !

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Helpful?
Thank Bernie G

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Panama is ideally situated in Costa del Este, a premium lifestyle development with corporate offices, real estate projects, and recreational areas. Corredor Sur (Southern Corridor) connects this upscale area to downtown and the airport. Make time for a WestinWORKOUT(R) Fitness Studio session, a swim in the pool, or an indulgent Sensory Spa treatment. Eat well in the restaurant and snack bar. Inspire others in our meeting spaces that are complemented by a business center and an executive lounge. ... more   less 

Additional Information about The Westin Panama

Address: La Rotonda Avenue | Costa del Este, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: $188 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Panama 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
The Westin Panama Panama City
Hotel Style:
#1 Spa Hotel in Panama City
#2 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Panama staff and other travellers.
7 questions
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Maryland
over a year ago
Panama
over a year ago

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Questions? Get answers from The Westin Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good view, good WiFi, big bed and window.”
DrHu60, 22 Apr 2017 | Read review
“Executive suite rooms are a great value”
dannyg0tt, 27 Mar 2017 | Read review
“Ask for a room facing "Banco Aliado" tower.”
joaopaulop470, 19 Mar 2017 | Read review
“The rooms on the higher floors will have better views. Some have views of the city and/or the water.”
davecI648HV, 19 Mar 2017 | Read review
“I like corner rooms but they are all good.”
dinomino65, 2 Mar 2017 | Read review
5 of 5