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Sercotel Panama Princess

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356 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Bournemouth, United Kingdom
Reviewed 7 August 2014

This hotel could be fantastic - the lobby area looks like the hotel should be much fancier than it is (especially since the walk in rate posted on the desk is about $300 per night!!) Sadly, it seems to be past its glory days and it's now just an ok hotel. No taxi driver could find it easily - partially...

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Helpful?
2Thank melonlegs
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huesped, agradecermos su visita a nuestro hotel, al igual que sus comentarios sobre nuestros servicios Saludos,

Lima, Peru
Reviewed 5 August 2014

Had a comfortable stay in the Four Points, very nice people and nice environment, still it misses some charisma from the Sheratons, but the friendly and helpful staff compensate the lack of infrastructure.

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Helpful?
Thank JbringasD
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado Huesped, agradecemos sus comentarios sobre nuestro producto, gracias por su visita, le esperamos muy pronto. Saludos,

United Kingdom
Reviewed 2 August 2014

I have frequented the hotel for 7 years as it is attached to my office building, for meetings, client stays and I use there car service daily and bar or restaurant at least 3 times a week. Today I as passing through the hotel as I do every day and wanted to get a drink at the bar whilst the...

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Helpful?
3Thank andy00Panama
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huesped, gracias por cada uno de sus comntarios,los cuales nos ayudaan a mejorar cada dia. Esperamos tener la oportunidad...

Hong Kong, China
Reviewed 16 June 2014

I was worried because an associate had booked this for me and I went right on to tripadvisor to see how the hotel is. First off - it's worth noting that this is NO LONGER part of Sheraton/Starwood Group. It is, as the reviews mention, a bit old and rundown - but I wouldn't stop at that and judge it...

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Helpful?
Thank DiniTharani
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huesped,gracias por sus comentarios, fue un placer atenderle.

San Francisco, California
Reviewed 29 May 2014

I stayed in this hotel for two days. The decor is old, the carpet dirty, it needs a lot of changes. The location is good but they need to renovate the hotel and rooms. The hotel facilities are terrible. Also the taxis I took from the hotel were overprice, more expensive than the other hotel taxis on the area.

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Helpful?
Thank Jasmine B
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huésped: Agradecemos el tiempo dedicado por usted para darnos a conocer su opinión, lo cual nos ayuda a nuestro...

San Jose, Costa Rica
Reviewed 28 May 2014

hotel is well located in the Financial District but that is about where the positives end. furniture and bedding in rooms is old and had the appearance of not being well cleaned in a number of years. breakfast buffet had little selection, over-ripened fruit and terrible coffee. will only go back if there are no rooms available in any other...

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Helpful?
1Thank dmcccr
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huesped: Agradecemos sus comentarios, los cuales nos ayudaan a mejorar constantemente nuestro producto. Saludos cordiales,

Denver, Colorado
Reviewed 14 May 2014

Clean hotel with good communications area for business to the states. I enjoyed breakfast before my days sightseeing. The area has many dining & bar options so I never tried the restaurant for dinner. Walking distance to 5 star hotels if you want spa treatments. Concierge was very helpful in booking last minute Canal excursions! Ten minute walk to the...

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Helpful?
1Thank Jamico99
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado Huésped, lograr su entera satisfacción es nuestro principal objetivo, lo cual nos llena de orgullo el deber cumplido en...

New Brunswick
Reviewed 1 May 2014

Service was good and friendly, room was clean and spacious, room was a little dated, pool area was dated, location was good. Hotel was quiet, breakfast was great. I ate at the restaurant one night and it was just ok. I was at a convention hosted by Hard Rock Hote(5 min. walk), that place was loud and obnoxious. It was...

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Helpful?
Thank Quinnie6
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huésped, es para nosotros un placer contar con su valiosa opinión del servicio de hospitalidad ofrecido, lo cual nos...

Saint James, Minnesota
Reviewed 18 April 2014

We stayed at this hotel twice on a fishing trip to Panama. The location was great, the breakfast was excellent. Needed a little upgrading but very comfortable. Great place for the price. The only problem which was the lack of English spoken later in the evening, but was taken care when the night manager helped us.

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Helpful?
1Thank rockmaned
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huésped, agradecemos su opinión sobre nuestro servicio, lo cual es para nosotros una fuente de inspiración. Lo esperamos pronto....

Toronto, Ontario, Canada
Reviewed 8 April 2014

This hotel is in an excellent location, but it is very worn and shabby. Service is average and the hotel has now left the Starwood program, so free suite upgrades for SPG members are now a thing of the past. There are better hotels all around the area...

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Helpful?
Thank T-5922
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huésped, su opinión tiene un gran valor para la compañía, el cual es tomado con gran importancia para mejorar...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
City Hotel ... more   less 

Additional Information about Sercotel Panama Princess

Address: Calle 53, Este Marbella y 5ta. B Sur | Edificio Worldtrade Center, Panama City 0833, Panama (Formerly Radisson Royal)
Region: Panama > Panama Province > Panama City
Price Range: $58 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sercotel Panama Princess 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Panama City
Four Points Panama City
Panama City Four Points
Panama City Sheraton
Sercotel Panama Princess Panama City
Hotel Style:
#9 Casino Hotel in Panama City
#21 Spa Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Panama Princess staff and other travellers.
4 questions
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Questions? Get answers from Sercotel Panama Princess staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
 of 5 bubbles michel2arcand, 16 Nov 2016 | Read review
“ask for a room with the view of the spiral building--amazing”
 of 5 bubbles BernardB584, 26 Oct 2016 | Read review
“any room not street side...lots of horn blowing during the day”
 of 5 bubbles chicagocap, 10 Oct 2016 | Read review
“Try to get a room high up as you will have a good view.”
 of 5 bubbles LucilleCummings, 8 Mar 2016 | Read review
“I wouldn't know. I think basically all rooms are good.”
 of 5 bubbles bart1968v, 16 Jan 2016 | Read review
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