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Sheraton Grand Panama

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Sheraton Grand Panama
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516 Reviews from our TripAdvisor Community

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Showing 309: English reviews
New York City, New York
Reviewed 5 September 2013

we stayed at the hotel 3 nights.early check in very acomodating. very frendly and profesional rception by erika and great loby bar great food and frendly profesional service also good food and service in the main restaurant. i would recomend the hotel and be back soon. also the rooms very nice and clean.

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Helpful?
1Thank george11375
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

September 12, 2013 Dear george11375: Thank very much for your comments about our staff members and property. Your opinion is very important for us. We hope to see you again during your next trip to our country. Regards, Fernando Cardoso General Manager

Montreal, Canada
Reviewed 4 September 2013

Very nice experience! Reception, valets, Concierge, maids, it is too bad that I forget names very easy, but I have to said that I would stay there any time I will go to panama!Location was great, very, very clean, and I said the staff was amazing.

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Helpful?
1Thank Raul C
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

september 12, 2014 Dear Raul C: Thank for your nice comments about our hotel and Staff members. Your feedback is very important. We hope to see you again during your next visit. Regards, Fernando Cardoso General Manager

Dallas, Texas
Reviewed 4 September 2013

We stayed at this particular Sheraton several times, including August 2012 and March 2013. PROS. Easy access via taxi from Tocumen airport. Inexpensive cafe with good food. Friendly staff in the business center. CONS. The rooms are older, not in good condition, and tiny by comparison to other Sheratons. Other than the convention center, not really located near anything one...

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Helpful?
3Thank Mike Y
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

September 12, 2013 Dear Mike Y: We greatly appreciate your feedback . We are deeply sorry the hotel did not meet your expectations. We will take care in high consideration all your suggestions. We hope you have the opportunity to come back and visit us again. Regards, Fernando Cardoso General Manager

New Delhi, India
Reviewed 3 September 2013

Our Stay ther was for 2 Nights. Our Room had a usual size and was pretty cosy outfitted. Very clean and good Bathroom too. Good and cosy. We get there a real friendly Service and we can recommend this Hotel to others. Good Location and the Hotel was nice and cosy outfitted. Good Itmes at Breakfast, wich we did liked...

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Helpful?
Thank beachandsuntravel88
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

September 12, 2013 Dear beachandsuntravel88: Thank for you nice comments about our property. Your feedback and opinion are very important for us. We hope to see you again during your next visit . Regards, Fernando Cardoso General Manager

Miami, Florida
Reviewed 26 August 2013

I am a flight attendant and love everything about this hotel except that their security staff does not shut down parties that go on until 4:30am. I was on the 7th floor and the music from a wedding reception on the 4th floor was so loud, especially the bass, that my whole bed was vibrating. I called to complain about...

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2Thank Flymetothemoon2
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

October 7 , 2013 Dear Flymetothemoon2: Thank you for your note regarding your experience here at our hote. We greatly appreciate your feedback. We are deeply sorry about the inconvenciences during your stay. We hope to see you again during your next visit. Regards, Fernando Cardoso General Manager

Houston, Texas
Reviewed 12 August 2013

We stayed here one night on each end of a fishing trip. It was clean and conveniently located. Staff spoke excellent English and were very helpful. There was a nice tapas place a block away and an excellent Greek seafood place within walking distance. The area is a little sketchy at night, I would recommend taking cabs if you go...

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Helpful?
Thank Sshirley76
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

August 12, 2013 Dear Sshirley76: Thank you for kind note and for acknowledging our staff. We strive to provide good services for our guests. We really appreciate your feedback. We hope to see you again in the near future. Regards, Fernando Cardoso General Manager

The Woodlands, Texas
Reviewed 31 July 2013

This was my first time to stay at the Sheraton in Panama City and I was pleased with the location, cleanliness, and staff. It is close to several restaraunts and you can walk easily to them. The rooms could be updated, but in general they were nice enough for a business traveler. Internet connection was easy and efficient as well.

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Thank Raper6
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

August 12, 2013 Dear Raper6: Thank you for your compliments about our staff and services. We greatly appreciate your feedback. We hope to see you again during your next trip to our country. Regards, Fernando Cardoso General Manager

Chilliwack, BC
Reviewed 24 July 2013

We used this property as our last stop in Panama. Nice place. Clean. Great view from our room. Wonderful beds. Check-in clerk very friendly and said she would try to accommodate an early breakfast for our 4:45 am departure. She never did call back, but we didn't expect she would. Casino a little too conveniently located in the lobby. Cool...

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Thank GiddyUpAndGoodToGo
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

August 12, 2013 Dear GiddyUpandGood: We greatlly appreciate your feedback and opinion. We are happy to know that you enjoyed your stay in our hotel. We hope to see you again in the near future. Regards, Fernando Cardoso General Manager

Los Angeles, California
Reviewed 24 June 2013

Recently stayed here with my family while traveling. Hotel room needs a facelift and maintenance including new carpet and paint on the walls. We stayed on the 12th floor and while walking to our room it seemed as if the hallway floor was not level. I asked my wife if she noticed this and she said yes. bathrooms are small...

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Helpful?
Thank bill c
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

August 12, 2013 Dear Bill c: Thank you for your comments about our hotel, we greatly appreciate your feedback and opinion. We are deeply sorry the hotel did no meet your expectations in our coffee Shop. Please excuse for all this inconveniences . We look forward to welcoming you back during your next visit. Regards, Fernando Cardoso General Manager

Maryland
Reviewed 18 June 2013

We stayed at The Sheraton for 3 days in while en route to a vacation in Bocas del Toro. We (2 adults and 3 teen - tweens) are usually ¨no frills¨ travelers, generally able and happy to fend for ourselves. But being from the US, with only limited (¨muy poco¨) Spanish would be a little challenging. No worries. The majority...

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Thank bfnbon
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

August 12, 2013 Dear bfnbon: Thank you so much to take the time to share with us your experience during your stay at our Hotel. Your feedback and recomendations are very important for us. We strive to provide excellent service to our guests. We hope to see you again in the near future. Regards, Fernando Cardoso General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819, Panama
Region: Panama > Panama Province > Panama City
Price Range: $158 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#8 Casino Hotel in Panama City
#17 Spa Hotel in Panama City
#26 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
8 questions
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Huffman, Texas
7 months ago

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Questions? Get answers from Sheraton Grand Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The highest the floor, the better.”
 of 5 bubbles Diogenescl, 16 Mar 2017 | Read review
“Ask for a view of the ocean”
 of 5 bubbles sherrydk_2000, 13 Mar 2017 | Read review
“Ocean view”
 of 5 bubbles theestimator, 16 Feb 2017 | Read review
“For a view of the Gulf of Panama, choose an odd-numbered room - the higher the floor, the better.”
 of 5 bubbles austinagho, 12 Jan 2017 | Read review
“14th floor rooms are more expensive. It will qualify you to use the 15th floor executive restaurant for breakfast and snacks at no charge.”
 of 5 bubbles helen_cuevas, 30 Aug 2016 | Read review
5 of 5