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Sheraton Grand Panama

TravelocityUSD 129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 190*
USD 129*
USD 190*
USD 129*
USD 190*
USD 130*
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Sheraton Grand Panama
Sheraton Grand Panama
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538 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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US
Reviewed yesterday NEW

Checking in was fast and cordial. My room was a bit outdated but very clean and functional. Service in the restaurants and all over the hotel was generally attentive and friendly. Wifi was slow and kept dropping off. Soundproofing was not ideal as I could hear everything in the hallway and adjoining room. The meeting venues were great and the...

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Helpful?
Thank pickybiz
Colorado
Reviewed 3 days ago NEW

Great location with Casino and Convention Center across the street, rooms were clean, dining selections at the hotel and locally were great. Staff accommodated our English only with Google Translate sometimes. (Which actually worked really well after a few good laughs) Would have liked to stay here a few more nights.

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Helpful?
Thank Dan P
Germany
Reviewed 3 days ago NEW

My stay at the Sheraton was definitely not worth the price. First of all my room was attached to another room with a door, which they did not inform me about upon check-in. In my opinion if you give someone a room that is meant for a family travelling together, you should inform them that their room is attached to...

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Helpful?
Thank Ilse078
Columbus, Ohio
Reviewed 6 days ago NEW

I stayed two nights at this hotel for a business and it is true that the hotel needs some renovations (air conditioning was very noisy, room was the shower handle was falling apart, etc) but the bed and pillows were the best ever!- The room had several amenities, such as bath robe, slippers, iron, minibar, free wifi and what I...

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Helpful?
Thank Lola M
Washington DC
Reviewed 2 weeks ago

To be fair, I ended in the Panama Sheraton following an emergency booking made by the airline after a technical failure had prevented us to fly out of Panama, so the hotel staff probably had to deal with a major influx of unexpected guests, which may have affected their professionalism or efficiency. All the same, there are things one expects...

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Helpful?
Thank French_US_13
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear French_US_13, Thank you for your feedback, we'll be sure to share your comments with our appropriate teams. We hope to have a new opportuity to serve you, perhaps under less hectic circumstances, so you can enjoy everything the Sheraton Grand Panama has to offer. Kind regards,

Langley City, Canada
Reviewed 4 weeks ago via mobile

I stayed at the grand Sheraton in Panama for the second time this year while on business, good hotel in general, good location, good facilities, the gym is in great conditions .. downside .. the traffic outside the hotel could be chaotic as it is across the street from a convention centre .. I definitely recommend this hotel for short...

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Helpful?
Thank FromCanada4
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear FromCanada44 We are so glad to hear about you and your experience at The Sheraton Grand Panama. We pride ourselve in delivering a high quality service to our guest and make you feel confortable and relax. We will be waiting for you on your next visit to Panama. Regards,

Los Angeles
Reviewed 4 weeks ago

Stayed here for 2 nights with friends. As a SPG Platinum, they offered me a suite upgrade but I declined as I wanted 2 beds in the room. Overall, it was a comfortable stay but the hotel is old and needs a refresh. The rooms, hallways, executive lounge, and some public spaces (pool area) just feel tired, and this hotel...

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Helpful?
Thank nep1984
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Thank you NEP194 for sharing your review on TripAdvisor, We are continuously focusing on improving our facilities conditions. It is never pleasant to learn we have failed to live up to your expectations. Our facilities have been updated,our staff is continiously on a ongoing training. We apologize for the inconvenience during your stay. Best regards,

Buenos Aires, Argentina
Reviewed 19 April 2017

Loved the lobby, nice rooms, views could be better and could use a change of carpets... Wanted to play tennis and the courts were closed, they found the keys, turned on the lights and arranged everything for us to play!

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Helpful?
Thank marina m
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Thank you marina m We are so glad to hear about you and your experience at The Sheraton Grand Panama. Our main goal is your satisfaction, delivering an outstanding service. We will be waiting for you on your next visit to Panama. Regards,

Reviewed 11 April 2017 via mobile

We went on Friday night @10pm (table of 10)just for entries. Service was terrible, food a disaster nachos without avocado (run out of beers, soup was cold and wait 20 mins for the bill. Left @1am. They really need to improve the service & kitchen.

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Helpful?
Thank Malena B
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Malena B Thank you for sharing your review on TripAdvisor, We are very sorry we did not fulfill your expectations during your last visit to Las Hadas. We are continuously focusing on improving our staff’s customer service skills. It is never pleasant to learn we have failed to live up to your expectations. We would like you to provide us...

Palo Alto, CA
Reviewed 8 April 2017

One of the best Sheratons I stayed in around the world, when it comes to the rooms, the service and the arge, quiet, clean pool area. Genuinely friendly, polite, personnel. Breakfast food, served in the buffet area, however, was mediocre and so was the dinner we had in the (practically empty) hotel restaurant. One good Argentinian steak house in the...

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Helpful?
Thank Radu Toma
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Thank you Radu Toma for your review on TripAdvisor. We are glad to know you have enjoyed your stay. We hope to see you back soon. Regards

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819, Panama
Region: Panama > Panama Province > Panama City
Price Range: $135 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#8 Casino Hotel in Panama City
#18 Spa Hotel in Panama City
#26 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
8 questions
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Huffman, Texas
10 months ago

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Questions? Get answers from Sheraton Grand Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are just longer elevator rides”
denverdan74, 22 May 2017 | Read review
“Ask for a high floor room with ocean view”
Radu Toma, 7 Apr 2017 | Read review
“Ocean view isn't that great, pool view might be nicer.”
Five_from_Canada, 4 Apr 2017 | Read review
“water views are nice higher up the tower”
maltyone, 2 Apr 2017 | Read review
“I can´t think of any tip”
tarigax, 22 Mar 2017 | Read review
5 of 5
Travelocity
USD 129* /night
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Booking.comUSD 129
PricelineUSD 130
TripAdvisorUSD 129
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Prices are for 1 room, 2 adults
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