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Sheraton Presidente San Salvador

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Sheraton Presidente San Salvador
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418 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Kansas City, Missouri
Reviewed 19 January 2014

We stayed here for 4 nights in April 2013. I thought the service was decent. The hotel staff is not overly friendly, but at a large property, sometimes you get that. The restaurant service was very good and the staff there was always easy to deal with. Our waiter went as far as to say "hello" as we were just...

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Helpful?
Thank Anthony H
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear Anthony H, Nice to greet you. We are sorry for the inconvenience on your last visit. We will working in some areas of the hotel for to improve service. Hope to see you soon!

Orlando, Florida
Reviewed 18 January 2014 via mobile

Below Sheraton standards, the food is very good, has a good dinner, the attention is good in the restaurant. the rooms are old, the gym is a tiny hallway, no good at all. Putting green is terrible. But there are not better business hotel in the city. The hotel need to improve.

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1Thank walkingtheland
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear walkingtheland, Nice to greet you. We are sorry for the inconvenience on your last visit and we are working in various areas of the hotel to improve service.

London, United Kingdom
Reviewed 6 January 2014

I spent 10 days at this hotel in November 2013. No real problems but certainly not the best hotel I have stayed in. Issues with food in the restaurant, wrong meal delivered at dinner and then changed meal over cooked. Nasty damp smell as well but may be the fact the rainy season was just ending. All in all though...

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Helpful?
Thank George C
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear George, We thank you kindly for your feedback. It saddens us that you encoutered yourself with some inconveniences during your stay, for which we are deeply sorry. We are however, taking matters into consideration and will make the appropiate improvements. We really hope we can welcome you back here soon. Sincerely, Hotel Sheraton Presidente

Miami Lakes, Florida, USA
Reviewed 23 October 2013

I stayed here 5 nights on business and had breakfast at the Terrace restaurant every day, and dinner there on 4 nights. The hotel was clean, quiet, the beds were very comfortable, not too hard as is often the case in Mexico and Central America. Very attractive property and the service and food were very good.

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Helpful?
Thank Terri F
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Terri F, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofía González Marketing Coordinator

Panama City, Panama
Reviewed 25 September 2013

This is a Nice Hotel. You can see it was built as a Grand Hotel back in the days. It not as modern or new as the just Renovated Intercontinental (which I recomend the Rodicio on the lobby floor), but this hotel feels as a paradise in the middle of chaos. Rooms are ok, not too old, not fairly new....

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Helpful?
Thank WorldTrotter100K-Y
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear WorldTrotter100K-Y, Thank you very much for your carefully written review of our hotel. It is a pleasure for us that you have enjoyed your stay and that our Hotel is of your liking. We are working on improving the aspects you pointed out were insufficient, so that we can give you a better service next time. We really hope...

Washington DC, District of Columbia
Reviewed 27 August 2013

Friendly staff, great pool, good rooms. The locations is perfect for short stays, as it is right next to the art museum and not too far from the archaeological museum. A few restaurants around but I ate mainly at the hotel, which has decent food.

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1Thank Stephanie L
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Stephanie, Thank you very much for your kind review. It makes us happy to hear you enjoyed your stay at our Hotel. We really look forward to seeing you here again soon. Sincerely, Sofía González Marketing Coordinator

Miami, Florida
Reviewed 20 August 2013

I have not been at this hotel in a while, but I can tell you that is better every time, great people, always ready to help. In the middle of everything but in a quiet corner that looks like you are in the woods. It has a nice spa and a couple of business attach to it, so it makes...

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1Thank Avicultura
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review
Google Translation

Estimado Sr, Muchisimas gracias por sus comentarios hacia nuestro hotel. Esperamos poder brindarle nuestros servicios en un futuro proximo. Lo...

San Salvador, El Salvador
Reviewed 16 August 2013

These is one of several five stars hotels in town, but considering its top location, nice premises, very good services, great food and a fab pool, all combine to make this hotel a top choice...and room rates are very reasonable !

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Thank roberto s
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review
Google Translation

Estimado Roberto, Un gusto saludarlo. Muchas gracias por su comentarios hacia nuestro hotel, esperamos poder contar con su presencia en...

St Peter Port, United Kingdom
Reviewed 9 August 2013

Stayed here for 3 nights on business trip. This is a very plush hotel with excellent customer service from everyone from the doormen, receptionists, waiting staff and business centre - faultless. The reception was friendly and efficient which you need after a mammoth journey to get there. The rooms are very large and spacious with probably the most comfortable bed...

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2Thank Caroline M
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear Caroline M, Thanks for your comments. We are glad to hear that your stay was excellent and that you enjoy most of our areas. We hope to return in the near future to provide the best service. Regards. Have a nice day!

Los Angeles, California
Reviewed 7 August 2013

This is a NICE hotel to stay in. I was here in March of 2012 for a missions trip. Great place to stay even with 5 to a room! Nice pool and large hangout area in the back with a lot of Americans. So, if you are looking for a getaway, and something local, this is not it. If you...

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Helpful?
Thank ckrug23
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear ckrug23, Thanks for your comments, it is very important for us to know that our service was excellent and you felt like home. We hope to see you in the near future. Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Sheraton Presidente San Salvador is the premier lodging and conference facility in San Salvador. Situated in the best residential area, San Benito, yet close to the financial and commercial district, where you can also find the main shopping centers and theaters, such as Multiplaza shopping center and Feria Internacional. Comalapa international airport is just 35 minutes away. The hotel is distinguished by its luxurious facilities, ample gardens, and unbeatable service and warmth of its personnel. ... more   less 

Additional Information about Sheraton Presidente San Salvador

Address: Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: $158 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Presidente San Salvador 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Sheraton Presidente San Salvador Hotel San Salvador
Sheraton San Salvador
San Salvador Sheraton
Hotel Style:
#3 Spa Hotel in San Salvador
#8 Family Hotel in San Salvador
#10 Business Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Presidente San Salvador staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Presidente San Salvador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“During December lots of parties”
 of 5 bubbles carlosherminioc, 19 Feb 2017 | Read review
“Try to get a room away from the construction area. Rooms facing the pool can be noisy too, particularly if there is a party scheduled.”
 of 5 bubbles walkabout123, 12 Feb 2017 | Read review
“Saw no issue with any room. We did enjoy executive lounge floor.”
 of 5 bubbles montanacouple, 1 Feb 2017 | Read review
“Just request a room with a view of the pool”
 of 5 bubbles Alistair_MacDonald, 9 Jan 2017 | Read review
“"Higher Floors enjoy of better views"”
  • Great Junior Suite
  • Feeling at home
  • comfy rooms and cozy design
  • Wonderful views from the terrace
  • Best Junior Suite ever
 of 5 bubbles idrovoviva, 22 Dec 2016 | Read review
5 of 5