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Real InterContinental San Salvador at Metrocentro Mall

PricelineUSD 139*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 169*
USD 139*
USD 169*
USD 140*
USD 169*
USD 139*
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Real InterContinental San Salvador at Metrocentro Mall
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747 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental San Salvador at Metrocentro Mall
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Showing 351: English reviews
USA
Reviewed 8 February 2014

This hotel is world class by all standards. Really nice rooms and bathrooms, good gym, excellent and attentive staff and a well kept property that looks new, but it many years older. The really nice part of this hotel is that it has a skyway walk across the main road that goes to a shopping mall area. So it is...

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Helpful?
Thank Larry8241
Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Larry8241: Thank very much for your review!!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. Thank you and we look forward to you visiting us again soon! Miriam Melendez General Manager

Lacombe, Canada
Reviewed 7 February 2014

Always felt welcomed home, as we retired to the hotel each evening. We were especially delighted to be greeted by the ever pleasant and always helpful Fernado, part of the front door staff (and at the concierge desk). We miss you already brother and hope to see you again in the near future! Thank you for making us feel that...

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Helpful?
Thank ChristineFBI
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear ChristineFBI: Thank you for this fantastic review! Our staff takes great care to treat each of our guests like family so they are overjoyed to hear your kind words. Thank you and we look forward to you visiting us again soon! Miriam Melendez General Manager

Seattle, Washington, United States
Reviewed 31 January 2014

Enjoyable stopover. Comfortable, restful spot with the highlight being really great service. Roberto and Janette in the lounge were both standouts: professional and friendly with great advice about how and what to see and explore around San Salvador. Juan in the bar/restaurant was also professional, efficient and welcoming. I 'll stay here again.

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Helpful?
Thank Per T
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Per T: Thank you very much for your review!!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. And also, we want to thank you on behalf our members staff you have mentioned. Miriam Meléndez General Manager

Mumbai (Bombay), India
Reviewed 26 January 2014

Best for business and very quite and comfortable...............Best for business and very quite and comfortable..............Best for business and very quite and comfortable..............................

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Helpful?
Thank patrosaisudha
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear patrosaisudha: Thank you very much for your review!!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. Miriam Meléndez General Manager

Winnipeg
Reviewed 13 January 2014

I stayed here one night with my husband after a flight with TACA airlines had been delayed until the next morning. The rooms were paid by TACA, so I can't comment on the value. The staff were very professional and patient as they were getting rooms/keys for a few dozen people on such short notice. They had a buffet style...

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Helpful?
1Thank Bibo26
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Bibo26: We are sorry to hear that you did not enjoy your time with us. Receiving feedback from our guests is very important to us and great service is our top priority, we are going to work on your remarks and we hope to have you with us again in a near future!!! Sincerely, Miriam Melendez General Manager

Orange County California
Reviewed 3 December 2013

Because of a canceled airline flight, about 100 of us were put up at this really nice hotel. As I didn't pay for the room, I had no idea what the cost was but it seemed to have all the amenities one would expect from an Intercontinental. I liked the rustic furnishings of my room. When checking, in the desk...

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Helpful?
1Thank Blnaq
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear blnaq: Thank very much for your comment!!! Receiving feedback from our guests is very important to us and great service is our top priority. We are sorry to hear that you did not enjoy your time with us and we have taken note of your comments and are committed to improving our service. We hope to have you with...

Saint Louis, Missouri
Reviewed 14 November 2013

As this hotel was chosen for us, I wasn't sure what to expect. It exceeded my expectations. Very clean and friendly staff. My room was very clean and comfortable. No noise at all. We only ate breakfast there. It was buffet style and very good. We had a drink in the lounge. Basically that was it. We did not walk...

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Helpful?
1Thank ElBirdos
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear ElBirdos: Thank very much for your comment!!! We are delighted with your comments and are committed to maintaining the great level of service that you received during your stay. Miriam Meléndez General Manager

Toa Baja, Puerto Rico
Reviewed 2 November 2013

This Hotel offers all you need when on Business or Leisure. The staff is very friendly and always makes sure to remember your name. Very well kept and the surroundings are in very good conditions. The location is excellent if you are in El Salvador for business or leisure alike, right on one of the major avenues in El Salvador.

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Helpful?
Thank Henry B
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Canelo61. Thank you very much for your excellent review!!! We are glad that you have enjoyed your stay with us!!! we are committed to maintaining the great level of service that you received during your stay. We hope to have you with us again. Miriam Melendez General Manager

Helsinki, Finland
Reviewed 1 November 2013

I would not stay elsewhere in San Salvador. Staff was very helpful and friendly. Food was excellent both at breakfast and at Asian restaurant in the hotel. The gym was OK even though there could have been more than one (old) mattress. The room was pleasant but the bathtub looked a bit worn out. Room safe was not functioning properly...

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Helpful?
1Thank ematv
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear ematv: We really thank you for this comment. Receiving feedback from our guests is very important to us and great service is our top priority, we are going to work on your remarks and we hope to have you with us again in a near future!!! Thank you very much for your review. Sincerely yours, Miriam Melendez General Manager

Colorado Springs, Colorado
Reviewed 27 October 2013

We stayed there on a recent tour for a week and were very impressed. The accomodations were very nice and clean. We also ate at the restaurants in the hotel and they were very good as well. The only concern is that while we were there, the power went out at least once a day, making it somewhat inconvenient for...

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Helpful?
2Thank Dan B
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Dan B: On behalf of InterContinental San Salvador staff we want to thank you for your review! Receiving feedback from our guests is very important to us and great service is our top priority, because of this, we apologize for the inconvenience caused when the power went out and we hope to have you with us again in a...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
This luxury hotel is located at the city's business center and next to Metrocentro Mall, one of Central America's largest shopping malls with more than 500 venues. Our guestrooms are designed to ensure your best rest, equipped with soundproof windows, custom mattresses, high streaming speed Internet and more. Enjoy our wide selection of restaurants such as Faisca do Brasil, an authentic rodizio style Brazilian steakhouse. Nau Sushi Lounge where guests enjoy fresh sushi rolls, handcrafted cocktails and live music. Picasso Stone Flame Oven is our casual restaurant, the perfect spot for enjoying pizzas, carpaccios, burgers, pastas and desserts. Guests can exercise at our fitness center or relax at our Spa InterContinental where they can choose from a variety of soothing massage treatments. ... more   less 

Additional Information about Real InterContinental San Salvador at Metrocentro Mall

Address: Blvd. de los Heroes and Avenue Sisimiles, San Salvador AP 05 44, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: $157 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental San Salvador at Metrocentro Mall 4.5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Intercontinental Hotels Real San Salvador Hotel San Salvador
Intercontinental San Salvador
San Salvador Intercontinental
Hotel Style:
#1 Business Hotel in San Salvador
#1 Spa Hotel in San Salvador
#2 Family Hotel in San Salvador
#7 Romantic Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental San Salvador at Metrocentro Mall staff and other travellers.
14 questions
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Questions? Get answers from Real InterContinental San Salvador at Metrocentro Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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Prices are for 1 room, 2 adults
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