Best Western Premier Hotel Astoria
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Best Western Premier Hotel Astoria

Parkplatz
Traveller (781)
BW Premier Astoria
Room & Suite (550)
Restaurant at the BEST WESTERN PREMIER Hotel Astoria
Dining (100)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

AU$316
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#4 of 71 hotels in Zagreb
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Best Western welcomes you to the Premier life. At the Best Western Premier Hotel Astoria, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Zagreb, the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Croatian, German, Italian

Location

Petrinjska Ulica 71, Zagreb 10000 Croatia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Pleso Airport
Zagreb Central Station
4 min
2,028Reviews23Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,139
  • 735
  • 123
  • 19
  • 12
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
pepca wrote a review Dec 2021
slovenia162 contributions198 helpful votes
5.0 of 5 bubbles
Booked the hotel last minute, a day in advance. Not much rooms were available but I was more than happy with ours. I traveled with my 6 and 8 year old kids so I asked for a room with a bathtub, having doubts we will get one since we booked only a day in advance.

But I was very happy to find out we got a very big room on 6th floor with a bathtub and a sofa which they set as an extra (comfortable I may say) bed for both kids. They loved it.

Kids took a bath after a long day and I could have some time to rest too🙂.

Breakfast was plentiful and various (even a champagne and caviar), staff at the restaurant extremely polite.

Location is great - 5 minute walk (with a suitcase and 2 kids😉) from the main train station and just a little more to the city center. Grocery shop is at the corner, restaurants and caffees, too.

We had a wonderful stay. Would love to come again. Thanks.
Read more
Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seany J wrote a review Jan 2022
Ascot, Berkshire214 contributions179 helpful votes
5.0 of 5 bubbles
We stayed for 5 nights over the festive period to celebrate New Year in Zagreb. The hotel is fantastic, both from a location perspective and a service one. It's just a five-minute walk from the train station, park and around ten minutes to the main square that marks the start of the old town. The staff are extremely friendly, knowledgable and ready to help with any question you have. They even told us where we could get a Covid lateral flow/antigen test. Our room was a deluxe one on the 4th floor, nice comfortable bed, spacious, clean and the bathroom was great too. Housekeeping replenished towels and toiletries every day without having to be asked. Breakfast was included in our rate and the choice was fantastic - local Croatian meats, cheeses, hot food, fruit salads, breads etc. Even sparkling wine, should that take your fancy. Overall, we enjoyed our stay at this property and would have no hesitation in returning or in recommending others to stay there. One small thing to note is that you may have to pay a tourist tax of 12 kuna per adult per day if it isn't already included in your rate.
Read more
Date of stay: January 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: High floor away from the lifts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ebru DG wrote a review Feb 2020
Denizli, Türkiye17 contributions6 helpful votes
5.0 of 5 bubbles
I got sick the 1st day I arrived and they showed an unforgettable attention to me, giving extra heaters to room, fast room services, smiling faces and kind manners, so delicious meals and breakfasts, clean and comfortable room, quick problem solving best advices etc... Anything you will feel yourself better and valuable what they do for you.
Such huge thanks and sending love to all staff! 🦋 🙏
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
byebyeny wrote a review May 2020
Istanbul, Türkiye186 contributions73 helpful votes
+1
3.0 of 5 bubbles
We are at this hotel because of our work trip. It is located near city centre. It is the most important thing why we were picked up this hotel. You can go easily to city centre by walking any time even if night times. Also there are some spots near hotel for hanging out. The room which we stayed was not big enough we expected. It could be bigger. Room cleaning service was not enough, we stayed there for five days even if one day they did not change our sham and bed sheet. Management should take care of more room cleaning. The breakfast was amazing I did not expect such a wide variety breakfast. You can find whatever you want. We had our breakfast everyday before we left hotel. It is a small typical city hotel. If you stay in a city for a few days and would like to stay near city centre you can book a room mind at peace.
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheQuietObserver wrote a review Aug 2020
Peterborough, United Kingdom282 contributions164 helpful votes
5.0 of 5 bubbles
Excellent location and very comfortable stay for 1 night in Zagreb, perfectly lateral to the upper and lower Zagreb for all the sites. The hotel has a dedicated drop off and car park facilities to the rear.

Hotel room was very clean and well maintained with complimentary tea and coffee facilities, stocked mini bar, nice toiletries, safe and desk with good wardrobe and hanging space. Bed was large and comfortable with multiple pillows.

Breakfast was included and due to the COVID19 measures you are allowed to browse the breakfast but you are not allowed to touch, a member of staff makes it for you. The breakfast itself was delicious and very varied for all needs.

The hotel is currently (Aug 2020) under renovations front and rear is in scaffolding however internally we had no noise and no inconvenience so it looks like external work only to bring it up to date with a fresh look.

Staff were excellent and friendly with prompt service, the city tax is collected on check out.

Not a long stay (only 1 night) but found this hotel a safe choice.
Read more
Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trang2010 wrote a review Sept 2021
Walnut Creek, California1,035 contribution206 helpful votes
4.0 of 5 bubbles
I stayed at Best Western for 3 nights as a single traveler. It seems that my room for one person was smaller than the ones that my friends had as a couple, although I paid the same rate.

The room and bathroom were alright, a little bit aged but clean. The hotel location was good, walkable distance to restaurants and shops. Breakfast was alright.

The room had enough outlets for charging. Shampoo and Conditioner should be labelled clearly as it was very hard to read the labels.

In the overall my stay was alright at Best Western Premier Astoria.
Read more
Date of stay: August 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dingo_6152 wrote a review July 2023
Fremantle, Australia3,021 contributions1,359 helpful vote
+1
4.0 of 5 bubbles
Centrally located, it is a 5min/400m walk from the Zagreb Main railway station (Zagreb Glavni kolodvor) and a 10min/800m walk to the central town square, Ban Jelačić Square. Built in 1932, the hotel has a dated elegance, and provides a weary traveller with a quiet, peaceful atmosphere to relax. It oozes character with lots of polished wood panelling and sparkling brass.

The rooms themselves are relatively small, possibly because they were crammed with heavy wood furniture. As the a/c in our first room was set at an unbearable 28C they quickly switched us to a room on one of the lower floors. The views were overlooking the roofs of buildings in the adjoining courtyard. The bathrooms appear to have been refurbished so weren't as dated as the rest of the hotel. The rooms, hallway and lobby were kept very clean and we had no issues with the WiFi, which you sometimes get with older hotels.

The hotel breakfast provided a good selection of cheese, meat, eggs, vegetables, fruits and bread. The staff were constantly making sure everything was refreshed.
Read more
Date of stay: July 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd & Judy’s Travels wrote a review Jan 2020
New Smyrna Beach, Florida42 contributions77 helpful votes
5.0 of 5 bubbles
This is the second tim ewe visited Zagreb so we were somewhat familiar with Zagreb. We were coming to Zagreb mainly to visit the Christmas Market which we have heard so much about. This hotel was in a great location for the Christmas Market. It was literally a two minute walk away from the Chritmas market and about a 10 minute wlak to the center of Zagreb. Sometimes you may think of a Best Western Hotel as an average type chain but this hotel was fantastic. It was just me and my wife and we were upgraded to a Executive room. The rooms were very clean and spacious. The bathroom was big with a nice shower. We had a bed which was very comfortable. The flat screen TV was a Smart TV which allowed streaming from our devices which was nice. The room was very quiet despite having a room facing the street. Breakfast included the nexe moorning and it was very good! I beleie the costs was around $100-$120 which was a great value! Staff was great too. Would definitely recommend you staying at this hotel!
Read more
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicholas J wrote a review Mar 2020
Bridgend, United Kingdom30 contributions42 helpful votes
5.0 of 5 bubbles
Great central location in the centre of Zagreb. Very nice hotel well decorated, very clean and the staff are very friendly and helpful. The rooms were a little on the small side (shoe box springs to mind) but clean and comfortable. There was no bath and the shower cubicle was again a little small. Breakfast was ok plenty of choice but some of the options not to my taste - Overall for the location staff and cleanliness of the hotel I cannot give anything below 5 out of 5
Read more
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Great central location - rooms are a little small
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lamphs wrote a review Sept 2023
Damascus, Maryland242 contributions145 helpful votes
5.0 of 5 bubbles
When I state 'another era', I mean a property that still is classically decorated. Real wood furnishings - not today's minimalist furnishings. The property is seemingly well maintained. My room and bathroom were of adequate size. Check-in/out was professional and friendly. And I don't normally eat evening meals in a hotel, but since the weather was bad, I had a really good burger in the bar area. The buffet breakfast was quite good, but I am not clear on the circumstances that I received it - either because of my Diamond status, or everyone gets breakfast.

With regards to parking, I am generally of the belief that street parking or public parking is less expensive than hotel parking. I went with my assumption and didn't do any research. I parked in a public lot, 1 block on the same street, for less than 24 hours and it was a whooping 50 Euros! In addition, while I was walking around, I noticed that street parking was free after 3 PM on Saturday and all day Sunday. FYI...

My only negative is that there are no plugs at the bedside. Yes, this is an older property, but we are so dependent on our phones, including for an alarm clock, that having bed side plugs is really important. I've stayed in other older properties and plugs have been provided with decorative wire molding so that the modifications are not unsightly. I am sure this property could do the same.
Read more
Date of stay: September 2023
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren C asked a question Oct 2021
Sheffield, United Kingdom127 contributions53 helpful votes
Are there ironing facilities available in this hotel?
Answer from Bob H
Watsonville, California1,145 contribution344 helpful votes
I did not inquire into ironing or cleaning as I used a private cleaner to do my laundry which was recommended by our tour guide. Sorry, I do not remember the cleaner's name.
Answer from travelingauntie70
Kelowna, Canada70 contributions57 helpful votes
this is not an Accor hotel, in the Lobby of Hotel they have 2 carafe's with water with lemon slices and large paper cups.. you can fill any water bottles of your own all day etc, no charge, we took Shuttle direct from airport to Hotel, was great. I have one of there business card and the web site noted is sales@hotelastoria.hr hope this helps.. we really liked this hotel...Odette
sdettaa asked a question July 2019
Kuala Lumpur, Malaysia2 contributions
Hello, is there interconnecting rooms in this hotel?
Answer from Ana L
Zagreb, Croatia
Dear Sirs, we would like to inform you that our Hotel does not have interconnecting rooms but on request we could prepare you rooms one next to each other. Best regards, Ana, Best Western Premier Hotel Astoria
Answer from bergview
Umkomaas, South Africa176 contributions75 helpful votes
We used the airport bus service to and from the main bus station - reasonable price, regular 30 min service and friendly helpful staff - then took a taxi for the local ride to the hotel. Worked well.
TonyCardenas wrote a tip Dec 2023
Coatzacoalcos, Mexico439 contributions165 helpful votes
4.0 of 5 bubbles
"Avoid restaurant and lobby area when Tour groups are in rush to get ready to go"
Read full review
Carol W wrote a tip Sept 2023
San Jose, California2 contributions1 helpful vote
5.0 of 5 bubbles
"Allow a little extra time for weekend breakfast as it gets more busy — but still Well worth it!!"
Read full review
Sue A wrote a tip Aug 2023
4 contributions2 helpful votes
5.0 of 5 bubbles
"Be prepared to live out of your suitcase. No where to put anything"
Read full review
NickH214 wrote a tip Mar 2023
Suffolk, Virginia16 contributions29 helpful votes
5.0 of 5 bubbles
"Good location - train station and center city easily walkable."
Read full review
MBenzina wrote a tip Mar 2023
Malta, Europe28 contributions10 helpful votes
5.0 of 5 bubbles
"Breakfast service between 06:30-07:30am may be a little crowded."
Read full review
Not the right property for you?
There are more places to choose from in the Zagreb area.
PRICE RANGE
AU$226 - AU$300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western astoria, best western zagreb, zagreb best western
LOCATION
CroatiaCentral CroatiaZagreb
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BEST WESTERN PREMIER HOTEL ASTORIA (AU$226): 2024 Prices & Reviews (Zagreb, Croatia) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Best Western Premier Hotel Astoria
Which popular attractions are close to Best Western Premier Hotel Astoria?
Nearby attractions include Escape Art Escape Room Zagreb (0.3 km), Escape room Fox in a box (0.4 km), and ClueGo Escape Rooms Zagreb (0.4 km).
What are some of the property amenities at Best Western Premier Hotel Astoria?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Best Western Premier Hotel Astoria?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Premier Hotel Astoria?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Premier Hotel Astoria?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Best Western Premier Hotel Astoria?
Conveniently located restaurants include HERITAGE I Croatian Food I Snack bar, Zinfandel's Restaurant, and Le Bistro Esplanade.
Is Best Western Premier Hotel Astoria located near the city centre?
Yes, it is 0.8 km away from the centre of Zagreb.
Are any cleaning services offered at Best Western Premier Hotel Astoria?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Premier Hotel Astoria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Premier Hotel Astoria?
The staff speaks multiple languages, including English, German, Italian, and Croatian.
Are there any historical sites close to Best Western Premier Hotel Astoria?
Many travellers enjoy visiting Croatian Parliament Building (1.2 km), Ban's Court (1.2 km), and Tituš Caffe Bar (1.2 km).
All Zagreb HotelsZagreb Hotel DealsLast Minute Hotels in ZagrebHotels near Best Western Premier Hotel Astoria
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesRental Cars