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Hotel International

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#8 of 58 Hotels in Zagreb
Certificate of Excellence
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549 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Reviewed 17 October 2014

Ok , I often read reviews where people got charged and think they probably didn't follow the cancelation policy exactly. We did but the Hotel still charged us and they flatly refused to refund the full charge they made despite several attempts to point out the black and whiteness of how we followed their policy to the letter. I am...

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Helpful?
Thank N_bucks99
InternationalZagreb, General Manager at Hotel International, responded to this review

Dear N_bucks99, Thank you for taking the time to post your impression. I would like to offer my sincerest apologies for the problems you encountered with the room cancellation. I have taken a deep investigation and I must say that there was a few wrong steps from our side. We will contact you to your private e-mail address to arrange...

Reviewed 15 October 2014

Welcomed at entrance by porter, declined help, but still shown to Reception. Also greeted with warm smile, got all info on free wireless internet (as on business, great), included breakfast, free fitness and sauna (new, but used only gym).. As upgraded to Superior room, with good signal - great.. Iron and board delivered within minutes - lady was also very...

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1Thank SafiHazi
Birmingham, United Kingdom
Reviewed 10 October 2014

The Hotel is clean and the rooms spacious enough. The staff were helpful if a little abrupt - but this could be down to local ways. Its about a 15 min walk to the City centre that is full of interesting architecture, and so many on street places to eat and drink - all at good prices. To enjoy the...

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Helpful?
Thank parry005
InternationalZagreb, Director of Sales at Hotel International, responded to this review

Dear parry005, So glad you chose Hotel International for your weekend stay. We are glad you found our rooms clean and spacious and consider us as an excellent value for money. We do hope that you will consider staying with us again on future trips to Zagreb. Kind regards, Slaven Kusina Director of sales

Salt Lake City, Utah
Reviewed 24 September 2014

This hotel with a 1980's feel to it is fairly average in my opinion. The location is not very ideal either, quite close to the city center, but beyond an easy walking distance. The breakfast buffet was bland and unimpressive. Staff friendliness could also be improved. I would say a step down from the hospitality of the Croatian coast. Given...

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Helpful?
Thank Josteuno
InternationalZagreb, Director of Sales at Hotel International, responded to this review

Dear Josteuno , I would like to thank you very much for taking your time to bring your dissatisfaction in regards to your recent stay with us to our attention. Hotel is 15-20 min easy walk to the city centre what gives a great opportunity to our guests to see beautiful areas on the way. I will share your feedback...

Sydney, Australia
Reviewed 20 September 2014 via mobile

Stay at any number of hotels closer to the centre. Prices far higher than the palace hotel 15ins closer to centre and far far better service and decor. Love the Croatian people but this place and it's service and policies does not compare to other hotels in zagreb.

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Helpful?
Thank Luke B
InternationalZagreb, Director of Sales at Hotel International, responded to this review

Dear Luke B, Thank you for taking the time to post your impression. Very are sorry to hear that we disappointed. Hotel International is completely renovated in 2007 and it's a part of a modern business complex so it is hard to compare the decor with the Hotel Palace, located in a palace built in the early twentieth century. I...

Bromont
Reviewed 2 September 2014

Located in the business district , not properly kept, seems always dirty, rooms are fair, food low quality, most of the time cold. Staff nonchalant as if they do not care about their clientele . Not recommended to stay there

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1Thank Sylvie M
InternationalZagreb, Director of Sales at Hotel International, responded to this review

Dear Sylvie M, All our guest feedback is very important to us and we appreciate the time you have taken to review your experience with us. We do normally get great feedback about the cleanliness in our hotel so we are very sorry to let you down on this occasion. Also, I have taken note of your remarks regarding the...

Zamosc, Poland
Reviewed 25 August 2014

I was twice there and no more. The first stay was ok , but it has changed: terrible breakfast , smell of cigarettes in rooms , very very slow service , check in lasts more than 30 minutes. There was loudly sounds from coridors in my room, you can hear everything even closing next door. I didn't sleep well ....

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Thank Andrzej_latkowski
InternationalZagreb, Director of Sales at Hotel International, responded to this review

Dear Andrzej_latkowski, We appreciate the fact you took the time to post your review and it is unfortunate we did not live up to your expectations. My apologies for the inconvenience. I would really appreciate the opportunity to make this good. Should you decide to revisit, we will do everything to make it up to you. We remain at your...

Warsaw, Poland
Reviewed 13 July 2014

This hotel is good for bussines trip. It is convenient located in an industrial part of Zagreb, two tram stops from the bus and train main station. There are a lot of banks, corporation offices etc. around. The tram stop is directly near hotel. After a few stops you are in a city centre. My room was very clean, bed...

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1Thank enklawa
Israel
Reviewed 13 July 2014

Very convenient hotel not far from Zagreb old city. Staff polite and helpful. We had two rooms- a double room which was fine and a triple room which smelled heavily of cigarette. There was also cigarette smell in the hallways! Breakfast was decent and the parking is connected directly to the hotel. All in all a nice stay-but for the...

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Thank mitzi-meow
Podkowa Lesna, Warszawa, Poland
Reviewed 10 July 2014

Excellent room with plenty of space and joy of joys, a good sized bath. Spacious modern hotel which means what you see is what you get and everything works. Free wi-fi, easy walking access to the city and the myriad restaurants there. Rather paltry buffet breakfast with over stewed coffee and bus tour table layout. Helpful staff and good parking...

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Helpful?
Thank Nicolas D

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel International

Address: Miramarska Cesta 24, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: $90 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel International 4*
Number of rooms: 207
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Also Known As:
International Hotel Zagreb
Hotel International Zagreb
Hotel Style:
#1 Casino Hotel in Zagreb
#6 Luxury Hotel in Zagreb
#7 Business Hotel in Zagreb
#11 Romantic Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Hotel International staff and other travellers.
5 questions
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New York, NY
3 months ago
Bromont, Canada
5 months ago
glasgow
over a year ago

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Questions? Get answers from Hotel International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be careful with your room card. If you put it close to your mobile phone, it will not work.”
 of 5 bubbles , 18 Nov 2016 | Read review
“ask for a room facing onto the city - not such good views from the side”
 of 5 bubbles Charlotte048, 15 Nov 2016 | Read review
“We were on the west side of the building,it was quiet and overlooked an apartment building.”
 of 5 bubbles ajones2102, 26 Oct 2016 | Read review
“Ask for >5th floor to enjoy the view city”
 of 5 bubbles angeloss958, 24 Sep 2016 | Read review
“Rooms on the higher floors”
 of 5 bubbles goranr150, 7 Jun 2016 | Read review
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