Hotel Laguna Zagreb
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Kranjceviceva 29, Zagreb 10000 Croatia
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Room & Suite (19)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 04/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#56 of 69 hotels in Zagreb
Location
Cleanliness
Service
Value
Looking for a place to stay in Zagreb? Then look no further than Hotel Laguna, a hotel that brings the best of Zagreb to your doorstep.
Rooms at Laguna Hotel offer air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
Free breakfast will also help to make your stay even more special. If you are driving to Laguna Hotel, free parking is available.
Nearby landmarks such as Lotrščak Tower (1.0 mi) and Zagreb 360 (1.1 mi) make Hotel Laguna a great place to stay when visiting Zagreb.
While you’re here, be sure to check out some of the Italian restaurants, including Pizzeria O'hara, Boban, and Agava, all of which are a short distance from Hotel Laguna.
If you are interested in exploring Zagreb, check out a castle, such as Medvedgrad Castle.
We’re sure you’ll enjoy your stay at Hotel Laguna as you experience everything Zagreb has to offer.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Meeting rooms
Salon
Currency exchange
Dry cleaning
Laundry service
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
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Room features
Air conditioning
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, German, Italian
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
18Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Contact
Kranjceviceva 29, Zagreb 10000 Croatia
Getting there
Zagreb Central Station20 min
368Reviews5Q+A33Room tips
Reviews
Traveller rating
- 20
- 92
- 154
- 60
- 42
Time of year
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- English
I've been here for couple of times because of choir competition. Hotel is okay, service is kind. Rooms are fine. Food is tasty and breakfast is vide. I did not like the layout of hotel. It has kind of oldish, vintage look.
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Date of stay: February 2020Trip type: Travelled with friends
2 Helpful votes
Helpful
Response from Laguna Zagreb h, Director of Sales at Hotel Laguna Zagreb
Responded 28 Feb 2020
Dear 905magdalenap, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. Thank you so much for your feedback, and we look forward to hosting you again. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing
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SJJ Traveller wrote a review Dec 2019
Sarajevo, Bosnia and Herzegovina13 contributions20 helpful votes
Just came back from a short business trip to Zagreb, where I stayed at Laguna Hotel. Location: The hotel is situated in an urban neighborhood close to the city centre, some 20 minutes of walk from Ilica Street and Ban Jelačić Square. Room: My room was in the renovated part of the hotel. The room was clean and well attended by room maids on a daily basis. The bathroom was tiny and with strange smell, and the windows looked quite worn and dirty. Service: The buffet-style breakfast was served in the dinning room which was extremely cold and dark. While tie food was okay, the overall atmosphere in the dining room was rather depressing. All in all, this is an affordable hotel fairly close to the city centre and generally is a good option for budget travel, business and leisure alike. …
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Date of stay: December 2019
1 Helpful vote
Helpful
Response from LagunaZagreb_Croatia, Director of Sales at Hotel Laguna Zagreb
Responded 26 Dec 2019
Dear Nedzad, thank you for sharing your feedback about your recent experience at the Laguna hotel. We really appreciate you taking the time to share this with us. I am glad to read that you have overall had a positive experience and will pass along your comments to our staff here - we look forward to welcome you back to our hotel soon! Sincerely, Mr. Zeljko Mandaric, head of sales and marketing
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There is not one thing in this hotel that is good. Reception and lobby look like from last century. Room is small, bathroom small and wierd. You can smell dust in the air, old carpets are full of it. In one word grose!
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Date of stay: December 2019Trip type: Travelled on business
Helpful
Response from LagunaZagreb_Croatia, General Manager at Hotel Laguna Zagreb
Responded 17 Jun 2020
Dear nu_am2019 , thank you for your review of our stay at our hotel. We apologize for not being able to provide you a service that would make your stay perfect. We are serious about all your suggestions and we will make maximum efforts to improve the quality of our services even more. I have commented your comments with relevant department heads to improve our service in the future. Thank you for your feedback and hope that you will continue to be our guest. Kind regards . Your team at the Laguna hotel Zagreb.
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I was staying in a single bed room. The room was clean but very small and a little depressing. The bathroom is also small with a very strange and small bath tub. Although the room is not comfortable I would accept it but what is unacceptable is that the room has a TV set from the museum. Small cathode ray tube TV set with poor image and sound reception. The number of tv channels is also poor. So no relaxation with your TV after a hard day's work. Why hotel management don`t want to buy new TV ? The sink was clogged. I reported this to the reception desk but there was no reaction. The Wi FI signal is generally unreliable. Too bad this could have been a decent hotel in a good location but I hope I won't have to stay with them again.
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Date of stay: September 2019Trip type: Travelled on business
Value
Service
Sleep Quality
Helpful
Response from LagunaZagreb_Croatia, Front Office Manager at Hotel Laguna Zagreb
Responded 4 Oct 2019
Dear Nikola, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. We take particular pride in ensuring that even the smallest details are taken care of. Thank you so much for your feedback, and we look forward to hosting you again. Sincerely, Your team at the Laguna hotel Zagreb.
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Hotel Laguna Zagreb We stayed at the Hotel Laguna for one night prior to a flight. The hotel is situated outside the city center, but you can walk to the pedestrian area in 20-25 minutes. The reception was efficient, quick and service-minded. There are five stories, but only two small elevators of which one was out of order. The room was small and in need of renovation, the bathroom was tiny and in need of cleaning. The air condition system was out of order as was the “free WIFI”. And the staff in the restaurant seemed to make a point of not smiling at all. This is not a hotel to be recommended, unfortunately.
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Date of stay: September 2019
Location
Cleanliness
Service
Helpful
Response from LagunaZagreb_Croatia, Manager at Hotel Laguna Zagreb
Responded 4 Oct 2019
Dear Econau, thank you for your review of our stay at our hotel. We apologize for not being able to provide you a service that would make your stay perfect. We are serious about all your suggestions and we will make maximum efforts to improve the quality of our services even more. I have commented your comments with relevant department heads to improve our service in the future. Thank you for your feedback and hope that you will continue to be our guest. Kind regards . The Laguna hotel team.
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PRICE RANGE
USD 60 - USD 95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
laguna hotel zagreb
LOCATION
CroatiaCentral CroatiaZagreb
NUMBER OF ROOMS
160
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Claim Your Listing Frequently Asked Questions about Hotel Laguna Zagreb
Which popular attractions are close to Hotel Laguna Zagreb?
Nearby attractions include Tehnicki Muzej (0.4 km), Drazen Petrovic Museum - Memorial Center (0.4 km), and Jiggy Bar (0.3 km).
What are some of the property amenities at Hotel Laguna Zagreb?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Laguna Zagreb?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Laguna Zagreb?
Conveniently located restaurants include Karijola, Pizzeria Viva, and Grill Žar.
Are any cleaning services offered at Hotel Laguna Zagreb?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Laguna Zagreb?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to Hotel Laguna Zagreb?
Many travellers enjoy visiting Croatian Parliament Building (1.9 km), Ban's Court (1.8 km), and Tituš Caffe Bar (1.7 km).
Is Hotel Laguna Zagreb accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.