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14/05/2017 15/05/2017
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    The Westin Zagreb

    Ulica Isidora Krshnjavoga 1, Zagreb 10000, Croatia
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (341)
    Room & Suite (360)
    Dining (103)
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    Overview

    • Excellent31%
    • Very good40%
    • Average20%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “heavenly bed” (18 reviews)
    “diana bar” (10 reviews)
    “mimara museum” (15 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
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    Esplanade Zagreb Hotel
    2,409 reviews
    #1 of 60 hotels in Zagreb
     
    Sheraton Zagreb Hotel
    885 reviews
    #10 of 60 hotels in Zagreb
     
    DoubleTree by Hilton Hotel Zagreb
    1,036 reviews
    #3 of 60 hotels in Zagreb
     
    Hotel Dubrovnik
    1,146 reviews
    #6 of 60 hotels in Zagreb
     
    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 4 weeks ago via mobile

    I much prefer the Sheraton, however this is a wonderful spg property, if one of the spg properties isn't available you'll do just fine with one of the others, the rooms are of ample size and you won't be disappointed

    Helpful?1  
    Response from Darko R, General Manager at The Westin Zagreb

    Thank you for staying with us and good to hear that you enjoyed your stay. Hope to welcome you back soon. With best regards

    Reviewed 26 March 2017 via mobile

    I simply love this place! professional and friendly staff at the highest level...magnetic attraction makes the Zen atmosphere that dominates in all areas of the hotel. really cosy rooms and comfortable bed with perfect town view make this place magnificent!

    Helpful?
    Response from Darko R, General Manager at The Westin Zagreb

    Thank you for the great feedback. I am glad you enjoyed your stay and we are looking forward to welcome you back upon next opportunity. With our kindest regards

    Reviewed 24 March 2017 via mobile

    I visited this hotel last week I had a lot of comments from the previous visitors , honestly this one of the best high standard in service clean looking after all details the breakfast is one of the best defining the Halal food rooms are...More

    Helpful?
    Response from Darko R, General Manager at The Westin Zagreb

    Thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards

    Reviewed 23 March 2017

    We were very happy having made the right choice to stay in this hotel. It was great from all perspectives: comfort, location, charm, friendliness, breakfast... The staff are so professional and treat everyone with respect and care. All the food are delicious. Our room had...More

    Helpful?1  
    Response from Darko R, General Manager at The Westin Zagreb

    Thank you for staying with us and great to hear you enjoyed the hotel and your stay. We hope to be able to welcome you back soon. With best regards

    Reviewed 19 March 2017

    Great location close to the heart of the city. A short walk to trams and close to the train station and alternative restaurants. Group check in was a breeze. Well organised by Reception. We got quite a shock from the corridors before entering our room....More

    Helpful?2  
    Response from Darko R, General Manager at The Westin Zagreb

    Dear Sir, thank you for staying at the Westin Zagreb and thank you for sharing your impressions. We will look into all the points you are bringing up. I am sorry and apologize for the inconveniences you are mentioning during the dinner at our restaurant....More

    Esplanade Zagreb Hotel
    2,409 reviews
    #1 of 60 hotels in Zagreb
     
    Sheraton Zagreb Hotel
    885 reviews
    #10 of 60 hotels in Zagreb
     
    DoubleTree by Hilton Hotel Zagreb
    1,036 reviews
    #3 of 60 hotels in Zagreb
     
    Hotel Dubrovnik
    1,146 reviews
    #6 of 60 hotels in Zagreb
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 93 - USD 166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Zagreb
    • #5 Casino Hotel in Zagreb
    • #9 Family Hotel in Zagreb
    • #12 Luxury Hotel in Zagreb
    • #12 Business Hotel in Zagreb
    Photos
    Traveller (341)
    Room & Suite (360)
    Dining (103)
    Pool & Beach (12)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Cpt380
    Hello, I'm considering staying at your property but I noticed a few complaints about the a/c not working properly and Mr. Darko Radetić' answers to this issue : ' We allready started to work on the automatization of the air condition system '.What I would like to know is if the a/c is working as it should and if it can be regulated in the room. Thank you
    23 April 2017|
    Answer Show all 4 answers
    Response from Darko R | Property representative |
    Hello, the A/C system is working as it should and the temperature can be regulated in the room. Best regards
    0
    Votes
    pappylima
    Hello, how would you recommend transferring from the airport to your location? We will be arriving early afternoon on 19 February.
    19 January 2017|
    Answer Show all 5 answers
    Response from Krisztina V | Reviewed this property |
    I remember I read somewhere that the hotel is organizin airport pick-ups. You can also ask them.
    1
    Vote
    Google Translation
    Bowsy
    Dear Westin Zagreb, I noticed that nearly all the hotel responses to poor reviews are almost identical and appear automatically generated "we are looking into your complaints, hope you come back etc..". Based on my previous comments and having allowed some time for you to look into my issues, I would like to know: If the 5 star Westin Hotel Zagreb has now introduced valet parking? If the two broken phones in our room are fixed? If the hotel serves guests at the bar after 1am? Many thanks in anticipation of your response.
    5 January 2017|
    Answer Show all 4 answers
    Response from Darko R | Property representative |
    Dear Bowsy, thank you for your comments and I have to apologize once again for the inconvenience during your stay at our hotel. Regarding to the things you are bringing up, I have personally discussed all the things with my... More
    0
    Votes
    Room Tips
    "prefer rooms with view on the old town and not communicating ..."
    Read review
    "Mid and higher floors have great view on the north side"
    Read review
    "Starwood Preferred Guest Floor"
    Read review
    "Ask for a room overlooking the city on one of the upper floors, views are great."
    Read review