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Sheraton Zagreb Hotel

1,061 reviews
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Traveller (389)
Room & Suite (317)
Dining (76)
Overview
  • Excellent33%
  • Very good42%
  • Average18%
  • Poor5%
  • Terrible2%
Travellers talk about
“piano bar”(23 reviews)
“executive floor”(10 reviews)
“indoor pool”(9 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)Write a Review
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713 results
Traveller rating
258
262
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18
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258
262
139
36
18
Show reviews that mention
All reviewspiano barexecutive floorindoor poolcomfortable bedold townbusiness tripvery nice hotelbreakfast buffetold stylecity centrecomfortable stayroom was largereception deskthe main squaremin walkrenovationstarwood
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1 - 5 of 713 reviews
Reviewed 6 days ago

I just ordered a tomato soup in midnight and it only took 3 and half minutes to deliver from the time I hanged up the call. Ms SMILJKA really understand the midnight hunger of a guest and keeps it at top priority. Thank you SMILJKA...More

1  Thank HemanZo I
Reviewed 1 week ago

You know what you get from a Seraton. Good service no fuss the hotel just glides along if nothing is happening and that is a sign of a good hotel. The location is perfect if you like a little walk to where things are going...More

2  Thank _milesandnicky
Reviewed 1 week ago via mobile

We stayed at the hotel for 3 nights and I was surprised how good the staff is, they bring you whatever you want. A little bad note is that they do not have enough of luggage cars so you need to wait to get them....More

Thank naidakeco
Reviewed 2 weeks ago

Stayed here on business but pleasantly surprised. Rooms were clean and spacious (if a little tired), food was fine and staff were courteous and attentive - all you could really ask for from such a hotel.More

Thank Saustin013
Response from MarioSusak, General Manager at Sheraton Zagreb HotelResponded 5 days ago

Dear Guest, Thank you for choosing Sheraton Zagreb Hotel during your recent visit to Zagreb and for taking your time to share the feedback. We are delighted that the service and guest room were in line with your expectations as we do our utmost to...More

Reviewed 2 weeks ago

Sharaton Zagreb is a good hotel in a good location. Unfortunately, it does need to upgrade and renovate. The rooms are so worn out and the furniture are old. The morning breakfast buffet does offer a wide variety of good quality food.More

Thank sllim2015
Response from MarioSusak, General Manager at Sheraton Zagreb HotelResponded 2 weeks ago

Dear Guest, Thank you for staying at the Sheraton Zagreb Hotel during your recent visit to Zagreb and for taking your time to share your impressions. I'm sorry to hear that we haven't completely met your expectations, precisely in terms of comfort delivered at our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 103 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Zagreb
#7 Family Hotel in Zagreb
#8 Luxury Hotel in Zagreb
#11 Business Hotel in Zagreb
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 103 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Zagreb
#7 Family Hotel in Zagreb
#8 Luxury Hotel in Zagreb
#11 Business Hotel in Zagreb
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (389)
Room & Suite (317)
Dining (76)
Pool & Beach (6)
Hotel & Grounds (302)
Bathroom (36)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
inthegarden
22 October 2017|
AnswerShow all 10 answers
Response from flashncrash | Reviewed this property |
Absolutely! Heading north or northeast you can find a lot of different price-level eateries. As Mar G, above, mentions the big city square, Jelacic Square, there are plenty of places west and south from there. For gelato... More
1
Vote
Frederik J
20 September 2017|
AnswerShow all 8 answers
Response from 10H | Reviewed this property |
The reception is open 24 hours. In general it is always a good idea to notify the hotel in case of late arrival.
1
Vote
Tyna O
21 June 2017|
AnswerShow all 10 answers
Response from turconi58 | Reviewed this property |
It's a standard procedure, and a virtual deposit will be released when you will pay final billing. Most of hotels worldwide do same and I am often find such procedure. No issue , at least based on my experience.
1
Vote
Room Tips
"All the rooms have similar out look"
Read review
"My corner room in 5.floor was quiet and sunny even in the snow day! :)"
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"Room in the fith floor have ok city views"
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"All rooms are good"
Read review
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