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Metropolitan Hotel Sofia

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#16 of 129 Hotels in Sofia
Certificate of Excellence
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1 room 2 adults 0 children
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Metropolitan Hotel Sofia
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346 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Rickmansworth, United Kingdom
Reviewed 26 February 2015

Since my firm blacklisted IBIS which is closest hotel to the airport; upon arrival from München at 23:00 I was faced with having to find another hotel near the airport. Metropolitan has good ratings and costs €76/night. It's a difficult hotel to find the entrance to at night. I drove over the motorway curb directly into their car park. Reception...

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Helpful?
Thank Tim J
Reviewed 19 February 2015

I used this hotel for the first time , for 3 nights ( checked in on 14.02, 2015 and checked out on 17.02,2105 ) The problems started right upon arrival. Even though the property was almost empty and I asked for room in a higher floor , they give me one on the second floor. At check in time I...

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1Thank Sergey P
MetropolitanHotelSof, Manager at Metropolitan Hotel Sofia, responded to this review

Dear Sergei, You chose to make a non-refundable booking, which grants you a discount, but also imposes specific payment terms, which are clearly described. Non-refundable bookings should be paid and invoiced on the day the booking is made and you have a specific section for invoice details on the reservation form. Evgeniy Krivenok Deputy General Manager

Komotini, Greece
Reviewed 17 February 2015

Nice welcoming at the reception, polite staff speaking good English, spacious rooms. The bar is a perfect choice to have your drink after a busy day. Safe parking area. Very good value for money. My best stay in Sofia.

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2Thank nikosgio
Athens, Greece
Reviewed 3 February 2015

Located on one of the busiest roads of Sofia, offering great view from most of the rooms that overlook the Tsarigradsko Shosse boulevard. Free drinks on the mini bar (beer, water & soft drinks), quiet & clean. The average rate is around 75 euros for a double room with breakfast which is a good value for money for a 5-star...

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Thank touristas97
Moscow, Russia
Reviewed 3 February 2015

First time in Sofia. Business trip. Hotel condition is fine, friendliness staff, very quick work of receptionist. Room - normal size. I like shampoo there. In refrigerator has drinks for free - local beer, water, coca-cola, juice. Bed linen is very good. Breakfast is very rich! Near hotel - big shopping center. Distance to city center ~7 km.

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1Thank OlegGudovanyy
Antwerp Province, Belgium
Reviewed 30 January 2015

The rooms are comfortable and great choice for breakfast. Good location for airport and for meetings. I would like to thank the staff at the front desk for their efficiency, professionalism and honesty. When checking out I forgot my billfold containing an important sum of money. They managed to trace me by making even international calls. So I could recover...

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1Thank Giovanni P
Birmingham
Reviewed 27 January 2015

I have used this hotel many times before and have always been pleased, however this time I was left a little disappointed. I arrived late back to the hotel one night, around 9.30PM, so rather than going to sit in the restaurant on my own, I thought I'd order my dinner from room service, then by the time I'd had...

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Thank JerrardDrivers
Varna, Bulgaria
Reviewed 10 January 2015

Good location for airport. There are not enough visual communication sings for car drivers. Room is large and comforttable. Exelent clean. The bellboy is not helpfull. The roomservice is a little bit slow.

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Thank ElenaKZ
Washington DC, District of Columbia
Reviewed 3 January 2015

After reading great reviews of this hotel, we were expecting a great stay in Sofia. Unfortunately, our experience was very disappointing. Even though our room was on a high floor, the noisy hotel bar still kept us up almost every night. My girlfriend wanted to spend an hour in the hotel spa/wellness center for her birthday and even though she...

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Helpful?
Thank Max T
MetropolitanHotelSof, Sales & Marketing at Metropolitan Hotel Sofia, responded to this review

Dear Mr. Max T, First of all, your profile and your booking do not exist in our hotel list from February 2014. Moreover, it was a big surprise for us to receive your feedback 11 months after your presumptive stay in Metropolitan Hotel Sofia. However, we’ll refute your comments: 1. The Met Bar offers background music that could be heard...

Reviewed 28 December 2014 via mobile

Having been overnighted due to a cancelled Thomas Cook flight the reception gave our passports away the next morning to someone else. We are currently in reception, no passports and can't get home. What a joke. To take something so valuable to us and give it away should be a punishable crime. Avoid.

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Thank Slavmantom

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Metropolitan is a 4* stylish urban hotel with unconventional design. It is strategically located at the eastern gate of the capital - close to Sofia Airport and the city center, on the way to Business Park Sofia and at a walking distance from Inter Expo Center and shopping center The Mall.High-quality service, feel-at-home sensation and varied entertainment make your stay a memorable experience. ... more   less 

Additional Information about Metropolitan Hotel Sofia

Address: bul.Tsarigradsko shose 64, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $76 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropolitan Hotel Sofia 4*
Number of rooms: 201
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Sofia
#10 Business Hotel in Sofia
#14 Luxury Hotel in Sofia
#14 Family Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Metropolitan Hotel Sofia staff and other travellers.
5 questions
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over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accomodate yourself as high as possible, the view is worthwhile”
 of 5 bubbles FilipVostry, 17 Feb 2017 | Read review
“Avoid rooms toward the ends of the hotel if u don't like smoke”
 of 5 bubbles SANsna, 13 Nov 2016 | Read review
“Accessible localtion, free minibar”
 of 5 bubbles Geeeesh, 21 Sep 2016 | Read review
“Use free airport bus - email hotel ahead.”
 of 5 bubbles kevins769, 16 Sep 2016 | Read review
“If something is missing, just ask the staff.”
 of 5 bubbles 898richardm, 19 Jun 2016 | Read review
5 of 5