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Metropolitan Hotel Sofia

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#18 of 128 Hotels in Sofia
Certificate of Excellence
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332 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Veles, Republic of Macedonia
Reviewed 7 June 2014

The hotel is one of the best that I have had the pleasure to stay in. The rooms are very quiet, the room service is excellent, there is a free minibar (it is consisted of several drinks which are supplied every day), the sleep is fantastic, I'd recommend a room with a view on the boulevard. The breakfast is exotic...

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Thank Zoran N
Muenster, Germany
Reviewed 29 April 2014

Nice standard hotel, everything good, not excellent, but far away from anything to complain. Nice stuff, rooms nice, breakfast good. Location also ok. Price very good. Safe choice but nothing extraordinary.

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Thank Sebastian S
Richmond, Virginia
Reviewed 21 April 2014

The property is lovely - modern, clean, elegant. But the management belongs in the Soviet era. Where to begin.... First, it's a business style airport hotel. But try to print a boarding pass - oh, dear. It took over half a hour. Their system is quite bizarre. It took four trips to the front desk and we finally had to...

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Helpful?
Thank GreatCoupleWithKids
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review

Dear Sir, First of all, thank you for your time and the useful feedback. Let me assure you that your opinion is very important and I would like to share with you my comments on all the points in your review. Regarding the printing of boarding passes, it is possible that there was some technical issue. However, to avoid any...

Kent
Reviewed 21 March 2014

I highly recommend this hotel, the staff were brilliant, the rooms were clean and wonderfully furnished, the free mini bar was a welcome touch ! The bed was huge and comfortable. We ate in both the restaurant and bar and could not fault the food, the breakfast was much the same as any other hotel buffet with freshly cooked omelettes....

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1Thank McSam
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review

Dear Mr. Sam, First of all, thank you for your review. It is truly inspiring! For our team it is of vital importance to receive feedback from our clients. We appreciate the fact that you spared from you time to review the hotel and also that during your trip, you chose Metropolitan to be your host. I am more than...

Tel Aviv, Israel
Reviewed 15 March 2014

staying there few times per year, Good location, close to the airport (around 10 mins) and in front of a big shopping mall, very good service, food is OK, no problem at all, rooms are comfortable, clean, recommend it for either business or pleasure trips

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Thank Pablo G
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review

Dear Mr. Pablo, Thank you for the honest and inspiring review. You probably know how important it is for the hotel management and the employees to receive appreciation of their efforts and unbiased comments, especially from regular guests. Once again, on behalf of the MET team, please accept our gratitude for your loyalty! We hope to see you soon! Kindest...

Tel Aviv, Israel
Reviewed 12 March 2014

I stayed here as part of a business trip to Sofia which included meetings at this hotel. It turned out to be a very good choice. The location is convenient if you don't need to be in the center, as it is a 10 minutes drive from the airport. The rooms are spacious and very well appointed. The resaurant serves...

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Helpful?
Thank Aviad M
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review

Dear Mr. Aviad, First of all, thank you for your positive review. We organize numerous events and it is of vital importance to receive feedback for our clients. I discussed your comments with the whole team today and I can assure you that it was a truly motivating start of the day! Have a successful week and hopefully - see...

Hertford
Reviewed 1 February 2014

Great 4* hotel near the airport. Excellent clean rooms with fridge. Air conditioned but you can open the windows if you like. Helpful staff at reception. Good location for airport and a very large modern shopping mall across the road.

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Thank Falco v
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review

Dear Falco V., I would like to thank you for your honest and motivating review. Our Reception staff was really happy and touched when they read your comment. On behalf of the hotel team, I wish you a successful week! Looking forward to your next visit! Best regards, Martina Bojanska E:sales@metropolitanhotelsofia.com

York, United Kingdom
Reviewed 31 January 2014

I stayed at this hotel once but my boyfriend is a regular visitor. I have to say this is one of the nicest hotels I've stayed at (for its price range). The stuff are very polite, speak very good English and are very attentive. The cleaners are great, the breakfast is tasty, the room service is fast and reliable. It's...

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Thank Watermell0n
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review

Dear Madam, Allow me to express my gratitude for your positive comments. You have praised almost every department in our hotel and I am eager to share this with all the employees of Metropolitan Hotel Sofia. I hope that you will be our guest again and we will have the pleasure to energize your day with our devotion! Warmest regards,...

Rome, Italy
Reviewed 20 January 2014

My flight was diverted from Skopje to Sofia last minute. I booked at the Metropolitan because it seemed very close to the airport and high quality. Happy to confirm both things - also, very kind and professional staff, lovely and spacious rooms. I wish I had more time to check out all the hotel's services (like the spa) - it...

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Thank Carla C
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review

Dear Ms. Carla, Please, accept my sincere gratitude for your honest review. It will give our team a wonderful start of the day! That is why we work hard every day - to earn our guests' appreciation and satisfaction. If you have a chance to visit Sofia again, we will be honored to welcome you at Metropolitan. Have a successful...

Burgas, Bulgaria
Reviewed 6 January 2014

Last week, I stayed there for one night. The hotel is just perfect! Especially for business travelers - I used the free airport shuttle, free Wi-Fi, complimentary mini bar!, abundant breakfast, spacious room with large bed and bathtub and free fitness and sauna. The staff is always smiling and very helpful. The lobby bar is cozy, with a big TV...

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Helpful?
Thank Milcho M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Metropolitan is a 4* stylish urban hotel with unconventional design. It is strategically located at the eastern gate of the capital - close to Sofia Airport and the city center, on the way to Business Park Sofia and at a walking distance from Inter Expo Center and shopping center The Mall.High-quality service, feel-at-home sensation and varied entertainment make your stay a memorable experience. ... more   less 

Additional Information about Metropolitan Hotel Sofia

Address: bul.Tsarigradsko shose 64, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $75 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropolitan Hotel Sofia 4*
Number of rooms: 201
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Sofia
#10 Business Hotel in Sofia
#14 Family Hotel in Sofia
#15 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Metropolitan Hotel Sofia staff and other travellers.
4 questions
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10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms toward the ends of the hotel if u don't like smoke”
 of 5 bubbles SANsna, 13 Nov 2016 | Read review
“Accessible localtion, free minibar”
 of 5 bubbles Geeeesh, 21 Sep 2016 | Read review
“Use free airport bus - email hotel ahead.”
 of 5 bubbles kevins769, 16 Sep 2016 | Read review
“If something is missing, just ask the staff.”
 of 5 bubbles 898richardm, 19 Jun 2016 | Read review
“We overlooked the main road and it was quiet so I imagine there is excellent double glazing.”
 of 5 bubbles AnnQ52, 14 Feb 2016 | Read review
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