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BEST WESTERN PLUS Bristol Hotel

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BEST WESTERN PLUS Bristol Hotel
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411 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Reviewed 4 October 2016 via mobile

Noise on room because of tram explained by hotel staff as this is centre of sofia. Ok.. I understand the message.. * positive is room & bath cleaned looked good. ***** Break was bad** Bed was more than ok for this hotel ***** However smell on the towels , room scarfs were not smelling nice* I give ***

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Helpful?
Thank Mehmet A
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Guest. I appreciate your feedback about BEST WESTERN PLUS Bristol hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Petar Kostov /General Manager/

Reviewed 29 September 2016 via mobile

We booked and paid few weeks in advance and set up meeting in hotel. We arrived earlier and they told that room is not ready yet, we decided to have lunch. After 2 hours we come back to reception (all this time we been in hotel restaurants) and they told that half of the hotel is flooded and they not...

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Helpful?
Thank Olesja D
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Guest, I appreciate your feedback about BEST WESTERN PLUS Bristol hotel. I`m very sorry, that we couldn't accommodate you, but we had to relocate some rooms at the same day and the alternatives were very limited. Really tried to provide the best solution for you. We do take pride in catering to our guests’ needs the best way we...

Rickmansworth
Reviewed 27 September 2016

We visited Sofia for a long weekend and booked into the best western hotel. I booked a junior suite and was very disappointed. The carpet in the room was filthy and covered in stains. The bedside cabinets were dusty, I used the jacuzzi bath which leaked and flooded the bathroom floor. On the up side the bed was very comfy!...

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Helpful?
Thank SarahGowdy
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear traveller294452, Thank you for taking the trouble to post your review on TripAdvisor and for allowing us the opportunity to apologies here for the issues which made your stay with Best Western Plus Bristol Hotel less than perfect. I will investigate your case, we will wash carpets in the rooms and fix the jacuzzi. Croissants at breakfast are already...

Zagreb
Reviewed 20 September 2016 via mobile

Great hotel to stay in Sofia, been there for one night but I like it very much. It is almost in center and everything is near. The breakfast was very rich with lots of different foods and warm drinks. I recommend it definitely.

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Helpful?
Thank gordana_trupeljak
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending BEST WESTERN PLUS Bristol Hotel hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards, Petar Kostov /General Manager/

Reviewed 29 August 2016

when we arrived the hotel a smiley face welcomed us. and he did many suggestion. the room was perfect clear and modern. ı stayed just for one night. but i was happy to stay. next time it will be same hotel to stay probably.

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Helpful?
Thank DuyguDalkiran
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending BEST WESTERN PLUS Bristol Hotel hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards, Petar Kostov /General Manager/

Büyükada, Istanbul, Turkey
Reviewed 24 August 2016

Not a bad place to stay in Sofia with walking distance to markets and cafes. For budget its pleasant. Friendly staff and ok breakfast mostly business people staying as far as I saw. I stayed there with my girlfirend and we both enjoyed the location. Recommended for a budget stay

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Helpful?
1Thank David R
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Guest. I appreciate your positive feedback about BEST WESTERN PLUS Bristol hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Petar Kostov /General Manager/

Edinburgh, United Kingdom
Reviewed 24 August 2016

Location okay, staff very friendly and helpful, rooms clean and breakfast excellent. Bar was not 24 hrs as advertised, the evening meal we had was very expensive compared to eating out and the hotel price to collect us from the airport was extortionate at 48 lev (local firm charged 12 lev on the return). Constant noise of people speaking in...

Review collected in partnership with Wizz Tours
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Helpful?
Thank Martin S
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Traveller. Thank you for your review and for choosing BEST WESTERN PLUS Bristol hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel airport shuttle is private and expensive than local taxi services. But it's much safer and can guarente would be much comfortable. Petar Kostov...

UK
Reviewed 24 August 2016 via mobile

Never again!!! Breakfast extremely pure! Rooms too expensive pure standard and very small , well the bathroom was very high standard but I don't sleep their! Next time I'll definitely go back to my previous 5 star hotel for the same money high standard big rooms everything you can ask for you have it there ,absolutely delicious breakfast and plenty...

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Helpful?
2Thank Jennifer_sweet
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Traveller294452, Thank you for taking the trouble to post your review on TripAdvisor and for allowing us the opportunity to apologies here for the issues which made your stay with Best Western Plus Bristol Hotel less than perfect. I will investigate your case, breakfast will be updated in the coming weeks. Can you please specify who was our employee...

Reviewed 21 August 2016

There are not much to say. Good breakfast with not too many things to eat. Helpfull staff as whenever we ask them some directions they provided them easily in english.10 minute walk from the city center and the vitosha street.

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Helpful?
Thank dim1981kar
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Guest. I appreciate your positive feedback about BEST WESTERN PLUS Bristol hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Petar Kostov /General Manager/

Larnaka City, Cyprus
Reviewed 31 July 2016

Some misunderstandings solved on day 2. Stayed for 7 days . The rooms were clean and the breakfast was very good. Close to town centre just 10 min walk. There was a misunderstanding on the booking since the child was not considered as a guest and I was given a small room. The next day I was upgraded for free...

Review collected in partnership with Wizz Tours
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Helpful?
Thank savvasgeorgiou
traveller294452, Manager at BEST WESTERN PLUS Bristol Hotel, responded to this review

Dear Traveller. Thank you for your review and for choosing BEST WESTERN PLUS Bristol hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Petar Kostov /General Manager/

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
New luxury Best Western Plus Bristol Hotel is located in the heart of Sofia, ready to meet the sophisticated tastes of every guest with a preference for high class, warm hospitality and international standard of service. The architecture of the hotel is a typical modern urban style, perfectly recorded in the aristocratic part of the Bulgarian capital, Sofia known as the Largo. 7-Story building creates a corporate business style but with a touch of home comfort. The elegant and spacious rooms are designed in classic colors burgundy, green and brown, perfectly combined with white leather furniture and dark wood. The restaurant at the European level, the lobby bar with an English flair and modern conference hall pleasant surprise guests. Best Western Hotel Bristol Plus is a symbol of good taste and iconic luxury, but affordable prices for customers who know what they look for and how to find it. Very convenient location for a hotel near the historical and cultural sites, government and city institutions makes it a desirable destination and starting point for any visitor of modern Sofia. ... more   less 

Additional Information about BEST WESTERN PLUS Bristol Hotel

Address: 69, Bul. Hristo Botev, Sofia 1303, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $81 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Bristol Hotel 4*
Number of rooms: 44
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Sofia
#8 Family Hotel in Sofia
#20 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Bristol Hotel staff and other travellers.
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IOW
over a year ago
IOW
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Bristol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have a rear facing hotel over the courtyard - the noise from 07:00 is intense!!”
 of 5 bubbles AJMids, 10 Feb 2017 | Read review
“Rooms to the rear of the Hotel would be better for sleep as it is located on a busy street with a lot of traffic and a tram line.”
 of 5 bubbles L6490CIkevinc, 20 Jan 2017 | Read review
“room not facing on to the main road”
 of 5 bubbles LeeanneG_12, 14 Jan 2017 | Read review
“ask for exterior view.”
 of 5 bubbles SouAthens, 27 Dec 2016 | Read review
“be sure if it is a clean hotel and well located”
 of 5 bubbles Daisymachado, 29 Nov 2016 | Read review
5 of 5