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147 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

Its clean, quiet and quite close to the airport so ideal for a short stopover before carrying on with your journey. The room we were given was huge and had a balcony. There are coffee facilities in the room and a mini bar. It has an outdoor swimming pool if you wish to make use of it, a dance studio... More 

Thank Kathy N
Puglia, Italy
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 September 2016

I stayed 2 nights in June for business. The hotel have a shuttle service to/for the airport and this is a good facility. The location in not near the city center so you need to take the taxi. It is cheap (about 3-4Euros). The bus stop is near the hotel and there a some lines to the center. The staff... More 

Thank frengoesto
Emil A, Owner at BEST WESTERN Hotel Europe, responded to this review

Dear frengoesto, Thank you for your comments! We value your feedback! We do our best to maintain and improve the standards! You are more than welcome again at BEST WESTERN Europe Hotel Sofia! More 

Liverpool, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2016

Good hotel I was very impressed with the size of the rooms and balcony, small but nice clean pool and great jacuzzi. Hotel staff friendly we had breakfast on the pool patio very nice indeed,we are returning to the hotel on our way home and looking forward to our stay. I can't understand the negative reviews on here they don't... More 

Thank Alan_W186337
Emil A, Owner at BEST WESTERN Hotel Europe, responded to this review

Dear Alan_W186337, Thank you for your review! You are always more than welcome at BEST WESTERN Europe Hotel! More 

Geneva, Switzerland
Level Contributor
602 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed 20 August 2016

After a third visit in this hotel I can update a little bit my previous review. Globally this remains a convenient and acceptable hotel if you have to do in this part of the city. As said by many it is neither close from the center nor from the airport but in the middle and easily reachable. The rooms are... More 

Thank JMGeneva
Emil A, Owner at BEST WESTERN Hotel Europe, responded to this review

Dear JMGeneva, Thank you for writing to express your opinion about your stay at BW Europe Hotel. Your exeprience in our property is important to us! On behalf of our entire team, I would like to apologize for not exceeding your expectations. However, please note that renovatons are planned in BW Europe in a period of an year. I hope... More 

Cairo, Egypt
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 August 2016

We booked studio with balcony it has 2 rooms 2 beds 2 toilets 2 TV and 2 big balcony to see Sofia and Vitosha mountain, The room was spacious and has water boiler, mini bar and all what the family need. The reception staff "Margerita" and waiter "Vladimir" and the rest of the staff were so helpful and proactive. The... More 

Thank Elazory
Bucharest, Bucuresti, Romania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2016 via mobile

Room was not clean, the mattresses are not too comfortable, and bathroom has a funny smell. I left with conjunctivitis so I think this tells all. Internet connection is very low, breakfast poor. Very disappointing per all! I will not return.

2 Thank Ruxandra S
Kiev, Ukraine
Level Contributor
129 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 June 2016

The hotel is located between airport and city center, both not really in walking distance but reachable by public transport or the cheap taxis. The rooms are surprisingly big and even have balconies. Unfortunately the sky bar was closed in the evening. The pool is tiny but who goes for a sea holiday to a city ))). Breakfast is ok,... More 

Thank Peter B
Birmingham England
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 June 2016

Have stayed here twice now and that's enough. The rooms are nice if a little dated, but clean. It's far enough out to be quietish (if that's what you want), but apart from that it's not got a lot going for it. I've eaten once in the restaurant and that was enough. I had the erquivalent of steak, and it... More 

Thank Bunker_Dude
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 May 2016 via mobile

We booked this hotel because it had a pool &gym- gym was rubbish &other pool was filthy and unusable. Breakfast was edible but zero atmosphere. Rooms were ok, but balcony was dirty, and coffee/toiletries etc were not restocked by cleaners each day. Photos are very misleading. Unfriendly staff, and a card machine that didn't work topped it off!

1 Thank Charlene M
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 May 2016

I've frequented this hotel a couple of times and enjoyed my stays immensely. The rooms have been luxurious, and I especially enjoyed the garden with the swimming pool. Situated ca 10 minutes from the airport and 5-10 minutes to downtown Sofia, it combines the advantages of securing a quick ride to your flight when you leave and being close to... More 

Thank Carl Fredrik G

77 photos of this hotel

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Room/Suite (5)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (8)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Hotel Europe

Address: ul.Liditse 1, Sofia 1113, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $72 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Europe 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Europe
Best Western Sofia
Sofia Best Western
Hotel Style:
#38 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Europe staff and other travellers.
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6 months ago

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Questions? Get answers from BEST WESTERN Hotel Europe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better view”
 of 5 bubbles Alan_W186337, 25 Aug 2016 | Read review
“book a studio in the 7th floor for best city view”
 of 5 bubbles Elazory, 14 Aug 2016 | Read review
“I would recommend a room with a bathtub, and also one with a view towards the garden and Mount Vitosha.”
 of 5 bubbles 726carlfredrikg, 17 May 2016 | Read review
“As high as possible -- for the view.”
 of 5 bubbles MarcinDrP, 6 Feb 2016 | Read review
“Don't stay at the apartments. The rooms themselves might be better but not sure....”
 of 5 bubbles L7121CZtinap, 5 Feb 2016 | Read review
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