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City Hotel, BW Premier Collection

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#23 of 129 Hotels in Sofia
Certificate of Excellence
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City Hotel, BW Premier Collection
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255 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Reviewed 23 December 2014

the hotel is in a small street in the center of Sofia and looks good I stayed in a single room with a bed big enough and good furniture I particularly enjoyed the personalized service of shuttle to and from the airport: it is very nice to have someone waiting for you when you get tired in a strange city!

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Helpful?
Thank gabriele b
bwcity, Manager at City Hotel, BW Premier Collection, responded to this review

Dear Gabriele, Thank you very much for your time taken to share your experience. Your feedback is important for us because it helps us to improve our level of services. I am glad you enjoyed your stay at BEST WESTERN PLUS City Hotel and you liked the room facilities and staff treatment. Our team will be happy to welcoming you...

Roma
Reviewed 3 December 2014

Located in the city centre, close to S. Alexander Cathedral. I have seen better 4 star hotels, but it is definitely a good one. The staff are very helpful and make your visitor experience very comfortable. Rooms are not brand new but clean. Room lighting is very good, compared to other hotels; this is important when travelling on business. Try...

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Helpful?
Thank a_cult
bwcity, Manager at City Hotel, BW Premier Collection, responded to this review

Dear Guest, Thank you for your review posted at TripAdvisor.com. I am so happy to read that you accurate the staff attitude, because our best aim to keep a high level of services. I am looking forward to see you again at BEST WESTERN PLUS City Hotel on your next visit to Sofia. Sincerely, Gergana Pavlova

Athens, Greece
Reviewed 1 December 2014

Stayed to this hotel on a business trip. Due to a mistake on the hotel's side, they booked us a suite! The suite was super spacious and comfortable. The bed mattress was to my preference. Staff was friendly. Breakfast was very good. Not sure how the regular rooms are, but if they are (to an extent) as good as the...

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Helpful?
2Thank alex73gr
bwcity, Manager at City Hotel, BW Premier Collection, responded to this review

Dear Alex, Thank you for your excellent rate. I am so glad to know you liked the hotel and enjoyed your stay with us. Thank you for your nice words about the breakfast, room facilities and especially for staff. I hope to choose BEST WESTERN PLUS City hotel for your next visit to Sofia. Sincerely, Gergana Pavlova

falmouth, United States
Reviewed 28 November 2014

Excellent location for exploring downtown Sofia sites, near Alexander Nevsky church, Little Russian and museaums, close to Metro and central shopping, quite small and cozy staff excellent and responce to any question and requests, rates are good but would be better if airport transfer included but onlr 20lv cab about same( 10 eus) I would stay again if I were...

Review collected in partnership with Best Western
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Helpful?
Thank Charles E
bwcity, Manager at City Hotel, BW Premier Collection, responded to this review

Dear Charles, Thank you for you ​r your positive comment of our property. It was great to explain the location of BEST WESTERN PLUS City Hotel so accurate. I am glad you enjoyed your stay with us and also that you evaluated our staff helpful. Thank you for your recommendation and I will be very happy to welcoming you again!...

Wien, Austria
Reviewed 19 November 2014

Very good location for a touristic trip. Staff is helpfull, beds are like mostelly in Best Western excellent. There is nothing to complain. Will come again during my next trip to Bulgaria. Just to recommend!

Review collected in partnership with Best Western
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Helpful?
Thank Manfred T
bwcity, Manager at City Hotel, BW Premier Collection, responded to this review

Dear Manfred, Thank you very much for your helpful review and mostly for your recommendation. It was a great pleasure for me to read that you enjoyed your stay with us especially the location. I appreciate for the high rate of our staff and for all of us will be a great pleasure to see you again. If you wish...

Lappeenranta, Finland
Reviewed 23 October 2014

Hotel with really good location. Breakfast is really nice and not that crowded. For the bikers there is secure parking just front of the Hotel. Only negative side of the place is that during the day time landing planes to SOF airport makes some noise.

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Helpful?
Thank Shrekfin
bwcity, Front Office Manager at City Hotel, BW Premier Collection, responded to this review

Dear Shrekfin, We are delighted to know that you enjoyed your stay with us. It was a pleasure to read your nice words about the location and breakfast. It will be our pleasure to have you as guests at BEST WESTERN PLUS City Hotelagain. Sincerely, Gergana Pavlova

Finland
Reviewed 19 October 2014

This hotel is your basic Best Western. The location is great, with sights and restaurants nearby. Staff was very helpful - we needed directions on how to get to Serdica Center and then later restaurant recommendations nearby. My room was spacious and comfortable. Breakfast was adequate. I would suggest they renovate the lobby as it felt quite stuffy and old-fashioned....

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Helpful?
Thank pinkilili
bwcity, Front Office Manager at City Hotel, BW Premier Collection, responded to this review

Dear Guest, Thank you very much for your feedback posted at TripAdvisor.com. It is very important for us, because it helps us to improve our level of services. That’s why it was a pleasure for me to read that you enjoyed your time at BEST WESTERN PLUS City Hotel! Sincerely, Gergana Pavlova

Minneapolis, Minnesota
Reviewed 21 September 2014

VERY centrally located--a 3-block walk to Alexander Nevsky Church, and on the street next to anything you might want [pharmacy, express store, etc.] The staff is extraordinarily helpful, which helped make my trip tops. The rooms are clean, very "Western" in that it has great air conditioning [which not all European hotels do], and a top restaurant. The hotel's restaurant...

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Helpful?
Thank Jean M
bwcity, Front Office Manager at City Hotel, BW Premier Collection, responded to this review

Dear Jean, Thank you very much for your time taken to share your experience with TripAdvisor’s readers. We are very glad that you've found your stay with us to be pleasant. We will be very happy if could choose our hotel for your next trip to Sofia. Sincerely, Gergana Pavlova

Reviewed 23 August 2014 via mobile

The hotel is nice, room is ok, lobby etc etc nice, the staff were ok. But the most thing that appreciated was the breakfast : very rich with a cooker who could prepare you "crepes" or omelette. The location of the hotel is perfect very close to the center I recommend this hotel for all kind of stay. Thanks to...

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Helpful?
Thank Selma-74it
bwcity, Front Office Manager at City Hotel, BW Premier Collection, responded to this review

Dear Guest, ​ Thank you for taking time to share your experience at BEST WESTERN PLUS CITY HOTEL with TripAdvisor readers. ​ Fo​​​r us, it was a pleasure to read your nice comment for the hotel facilities, the location​,​ and especially for t​he breakfast. I am happy that you stayed with good impressions from our property and we will be...

Skopje, Republic of Macedonia
Reviewed 9 August 2014

I spent in this hotel more than 30 days last couple of months. The hotel has very good location, it is very close to the center. It is not so big but it is clean, so i feel it almost like second home. The staff is very useful and friendly. The breakfast is very rich and almost every day you...

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Helpful?
2Thank Dushanka_S
bwcity, Front Office Manager at City Hotel, BW Premier Collection, responded to this review

Dear Guest, Thank you for your excellent revue posted on TripAdvisor.com. You made me feel very proud when I read that you felt like a second home.For us your feedback is very valuable because it helps to improve our level of services. I am very happy to know that​ the breakfast and the staff met your expectations and I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Stay with the brand you can trust. Tucked in a quiet street in central Sofia, Best Western City Hotel delivers the highest level of customer service and attention to detail. The hotel is located only 200 metres from the Alexander Nevsky Cathedral and the Parliament, making it possible to reach on foot the most popular surroundings and attractions in the capital city. 61 beautifully furnished rooms and suites, all equipped with free Wi-Fi and high-speed cable internet, provide travellers with the finest of modern amenities. The authentic Italian restaurant “La Vita e Bella” and the lobby bar serve delicious Italian and traditional European meals and drinks. The name says it all – life is beautiful. Right from the very entrance of this fine establishment, you can feel the emotional transition to Italy and its romantic atmosphere. Once seated, just let our friendly staff do the rest for you. Indulge yourself with exquisite meals prepared by our nation-famous executive chef, whose creativity and professionalism have been officially awarded on many occasions. ... more   less 

Additional Information about City Hotel, BW Premier Collection

Address: 6 Stara Planina Str, Sofia 1000, Bulgaria (Formerly City Hotel, BEST WESTERN PREMIER Collection)
Region: Bulgaria > Sofia Region > Sofia > Poduyane
Price Range: $90 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Hotel, BW Premier Collection 4*
Number of rooms: 61
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Also Known As:
Best Western Sofia
Sofia Best Western
Hotel Style:
#9 Family Hotel in Sofia
#11 Business Hotel in Sofia
#18 Luxury Hotel in Sofia
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles office678, 22 Aug 2016 | Read review
“Wing B is brand new so better ask for a room there.”
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