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After a long flight from LA, I arrived into Nadi around 5.30am. Grand Pacific Hotel had organised an independent transfer company to pick me up and take me to Suva and Pranil was waiting for me just outside arrivals. He didn't just take me to Grand Pacific but gave me a grand tour along the way! He made two stops for drinks and/or food and clean toilets. I arrived at Grand Pacific around 9.30am. I booked this property for 2nts because of the history and heritage and I specifically wanted a room in the main building. There is a separate wing of the hotel with more modern rooms overlooking the pool, and ocean and although the view from my Heritage room overlooked a metal roof, I had access via french doors from the room, to the beautiful balcony that surrounded the entire building. From the front, I could see the Government Buildings and Albert Park from the rear I could see the pool and the ocean. A short walk from the hotel is Thurston Gardens and Museum and the Presidential Palace. Just being in the main building was exactly what I wanted and I wasn't expecting a view. My Heritage room was 'olde worlde' with a wonderfuly comfortable king bed, lovely big bathroom and huge shower. Free Wifi, mini bar, kettle and complimentary tea/coffee. All staff (too many to name) at the Grand Pacific were wonderful! I felt like Royalty from the moment I stepped foot in the door, I did have a little time to wait for my room but it was suggested that I sit in Levuka Restaurant while they were still serving breakfast. I made myself comfortable on the al fresco terrace while Concierge took care of my luggage. Breakfast was buffet style with everything from fruit, yoghurt, pastries, fresh made juices, toast and charcuterie. Cooked breakfast, tea & coffee was made to order and served to your table. It is casual dining also for lunch and dinner as well as the pool bar. Don't expect service to be quick, it's called 'Island time'. You are on holiday, what's the hurry? The Prince Albert restaurant is more fine dining, adults only and only open for dinner after 6pm. Personally, I believe the entire hotel should accommodate only those over the age of 16. There were some young children playing in the pool and running around at breakfast, but the hotel does not really cater for children. If you want a kids club and water slides suggest you stick to a Nadi Resort. My only one disappointment is that my stay in a Heritage Room entitled me to complimentary drinks and canapes in the Victoria Lounge between 5.30pm-7.00pm nightly however, I was not reminded of this when I checked in, so I missed out. Having booked my accomodation about 6months prior I had completely forgotten about this exclusive bonus. As I had an early morning flight out of Nadi, I reluctantly had to leave this lovely property to spend a night closer to the airport, but wished I could have stayed longer. Perhaps another time.
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Date of stay: January 2025
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Trip type: Travelled solo
Room Tip:Not a resort/family hotel. Great place to stay for business and those who want to be spoiled with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, Owner at Grand Pacific Hotel
Responded 29 Jan 2025
Dear H6925GPjulied, It is always a pleasure to receive such positive feedback. It was great to read how much you enjoyed your stay with us and I appreciate you sharing this with the Trip Advisor community. We look forward to welcoming you back on your next visit to Suva. Vinaka vakalevu, Nancy Chute Hotel Service Manager
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The hotel was beautiful and customer service incredible. I would particularly like to thank Lui, Sera and Lucy for their kindness and warmth. I have dietary needs - gf/df and they did their very best to accomodate this. I have had a wonderful stay!
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Date of stay: June 2023Trip type: Travelled on business
Room Tip:Keep an eye out for the mongoose. It was a real highlight for us. They are very cute !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, General Manager at Grand Pacific Hotel
Responded 12 June 2023
Dear Lisa122019, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at the Grand Pacific Hotel. Your wonderful feedback has been shared with the team and special recognition to Lui, Sera and Lucy We hope you’ll visit us again soon. Vinaka and regards Lachlan Walker Area General Manager South Pacific
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This is a lovely hotel to stay at. Going to Fiji was part of my 80th birthday celebrations. We were a family of eight spread over three rooms. We all had excellent views across the pool/outdoor dining areas towards the harbour. I t was fascinating watching the busy shipping lanes. All our rooms were excellent ,nice facilities and all nice and clean. The hotel is iconic , its age its fittings all wrap themselves around you giving you a nice warm feeling. Food and wine were excellent even though the prices gave me "hicups". Great staff all round doing their best to ensure you have a great holiday. and we certainly did.
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Date of stay: January 2025
Value
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Location
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Trip type: Travelled with family
Room Tip:Make sure your outside table has an umbrella,rain can come quickly.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, Owner at Grand Pacific Hotel
Responded 29 Jan 2025
Dear Navigator07600336093, It is always a pleasure to start the week with such great feedback from our guests. I was delighted to read how much you enjoyed your stay with us and appreciate the recommendation on our fantastic service and product. We look forward to welcoming you back. Vinaka Vakalevu Nancy Chute Hotel Service Manager
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My experience at the Grand Pacific Hotel in Suva for the all-inclusive New Year's Eve event was, unfortunately, a disappointment. While the event had some highlights, the overall execution was marred by severe service failures and poor event management.
Booking Process – A Chaotic Start: The frustration began before the event itself, when the hotel's staff repeatedly mixed up information, sending incorrect quotes and pricing details that had nothing to do with the actual event. Securing a booking required several follow ups.
The Event – A Tale of Contrasts The event itself had potential, but it ultimately delivered mixed results.
✅ The Positives: The food was very good, offering a well-prepared and enjoyable dining experience. The band provided excellent entertainment—until they suddenly stopped playing at 11 PM. The fireworks display was a highlight, adding a touch of grandeur to the night.
❌ The Negatives: After the live band stopped, the replacement music was unbearably loud and of poor quality, instantly killing the atmosphere. The service was nothing short of a disaster. Staff were inattentive, making it nearly impossible to place drink orders. Guests had to resort to getting up and going to the bar themselves just to get a drink. In a baffling display of unprofessionalism, some staff members actually joined guests on the dance floor instead of doing their jobs. In four hours, I only managed to order one sparkling water and one glass of wine—meaning the hotel likely lost over $200 from me alone due to their inefficiency.
Event Management – A Complete Failure: The hotel manager seemed to have no control over the staff or the event. The lack of organization was glaring, making it clear that there was little to no oversight in ensuring a smooth experience for guests.
Additionally, while the fireworks were visually impressive, their placement was outright hazardous. The display was dangerously close to the pool area, where all the guests had gathered to watch. Given the lack of safety distance, this could have easily led to an accident.
Final Verdict: Despite the Grand Pacific Hotel’s reputation, this event was a glaring example of mismanagement and poor service. While the food and live band were enjoyable, the rest of the night—especially the service—was an exercise in frustration. A luxury hotel of this caliber should be able to organize and execute an event of this nature smoothly, but this was a chaotic mess.
⭐ Overall Rating: 2/5 – Only salvaged by the food and fireworks.
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Date of stay: December 2024
Value
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Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, Owner at Grand Pacific Hotel
Responded 2 weeks ago
Dear WWorld Traveller, Whilst it is never pleasant to receive negative feedback, I appreciate that you care enough about Grand Pacific Hotel to pass on your comments. I would like to extend my sincere apologies for the disappointment you experienced during your recent visit. We take feedback such as this very seriously, and a special meeting was held earlier today to review your observations and implement corrective remedial actions. I do hope that we will have the chance to redeem ourselves on a future occasion and would ask that you contact me personally Nancy Chute, Hotel Service Manager so that appropriate arrangements can be made. Again I would extend my apologies. Vinaka and kind regards Nancy Chute Hotel Service Manager
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I have been to many countries and countless hotels all over the world but this has to be one of the worst experiences. 6 rooms we had at the hotel It’s the little things that matter 1) Kids and they were swimming so we ordered food and it took over an hour with still no food only to find our food was given to another group so we had to wait even more. 2) This I understand if hotel doesn’t have microwaves in the room but asking to heat up a baby bottle to kitchen is not allowed just makes no sense and crazy 3) One of the rooms we checked out found charges we didn’t do that we had to prove ourselves and even charges we did do and already paid for the system said we didn’t so we had to show bank account transactions to prove it- what kind of systems do you have 4) Breakfast all rooms came with breakfast including the kids only for the staff to charge us for the kids A simple checking off the room and how many included would have covered this off but no one ever asked just what rooms we were in All these things are fixable which is the good news and I don’t think I’m having high expectations that these things shouldn’t have happened
If you need more information feel free to let me know and I can supply details of my stay at the hotel
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Location is great as in Suva town
If you have kids walking will be tough for them into town
Taxis...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, Owner at Grand Pacific Hotel
Responded 15 Dec 2024
Dear tesil12, Many thanks for taking the time to pass on your feedback following your recent stay with us. I was concerned to read of your dissatisfaction with your overall visit and would certainly apologize for the disappointment that have resulted. I really do wish that you (and indeed any dissatisfied guest) had brought this to my attention whilst you were with us as we are very proud of what we do and would have welcomed the opportunity to rectify the situation. Please note that your feedback is of great importance to us, and I do appreciate your comments. I hope that we might have the opportunity to welcome you back on a future occasion. Once again, I would extend my apologies. Vinaka and kind regards Robert Clark General Manager
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The Grand Pacific is the most beautiful hotel with the most beautiful staff. Barman Inia and Restaurant Lucy were especially amazing. They were personable, friendly, fun and informative. Inia made excellent cocktails with his personal touch. The reception staff were amazing too and went out of their way to help. It's so nice to still have this luxury as wth many hotels now, reception staff can be processing you like a factory. Not the case in the Grand Pacific. The breakfast buffet was amazing too! They have a juicer where they make your own concoction. You can enjoy the fact that Queen Elizabeth was waving from the balcony of the original building in the 50s and certain celebs have stayed there and you might get a little tour of the rooms in the regal original hotel. The newer rooms are strategically placed, and you can walk through a huge Zen garden with the best air con on your way past the gym and spa (also amazing) The well priced rooms on the side face the beautiful ocean either way and the pool for some of them. The bathrooms are a fabulous size! Very modern. You might have to be careful on the tiles like most hotel bathrooms now when they get a bit of conditioner on them. The pool is a wonderful size to have a decent swim at any time until sunset. The sunset viewing is spectacular too. As you walk into the Grand Pacific, you feel like a Queen/King. Beautiful large flower arrangements surround you. You go back in time....You can view the photos of many historic moments at the Grand. If you have children, there is the huge rugby/football pitches right opposite the hotel that you can take them too and the parks nearby. It is very close to town but feels so spacious. Air con is excellent in the rooms. The staff will find well priced taxi's for you and handle anything that needs handling with genuine care and honesty. Please find time to enjoy some nights in the beautiful Grand Pacific whilst in Fiji.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, General Manager at Grand Pacific Hotel
Responded 24 Feb 2023
Dear DEESUSS, Thank you for an awesome review. I have passed on your compliments to our staff Inia and Lucy and they have been given the recognition that they deserve. It was great to read how much you enjoyed your stay and we look forward to welcoming you back to GPH on your next visit to Suva. Vinaka and regards Lachlan Walker Area General Manager South Pacific
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As you would expect , Old world charm with typical Fijian hospitality and friendliness. All done in the relaxing "Fiji Time". Modern interior within the accommodation wings and views across the harbor enhance its location. Breakfast on the veranda is recommended. Whilst some distance from the Airport i would recommend pre booking transfers to/from the hotel
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, Owner at Grand Pacific Hotel
Responded 4 Oct 2023
Dear graemem657, Thank you very much for your comment! Your global appreciation is detailed and will certainly help the TripAdvisor community. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward. It is with pleasure and pride that we shall address our thanks to those you mentioned. The entire team of the Grand Pacific Hotel would like to thank you for your warm feedback. We hope to welcome you very soon. Vinaka and regards Lachlan Walker Area General Manager South Pacific
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Comfiest beds ever. Super clean Great ocean & pool view Enjoyed the air-conditioned gym & Spa
Buffet breakfast was great
The beautiful pool area is deserted during the day. Recommend umbrellas over the tables at the pool area & sail cloth over the pool so that guests may use the area during the day - Otherwise it becomes too hot to enjoy.
Maybe allow longer pool hours during the hot season. The pool closes just as it becomes cool enough to swim.
Beautiful sunset views from the pool area. My girlfriends and family enjoyed our stay. We'll definitely return.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, General Manager at Grand Pacific Hotel
Responded 28 Dec 2022
Dear 653cecillam, It is always great to welcome guests to the Grand Old Lady, and I was very pleased that the presentation and the cleanliness remains at such a high standard. I do note your comments with regards to umbrellas over the tables at the pool area and sail cloth over the pool and appreciate the feedback. We look forward to welcoming you back soon. Vinaka and regards Lachlan Walker Area General Manager South Pacific
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It is such a shame with such a great location that service and food is so compromised .It took 40 minutes to get our first drink on Sat evening and it was not even busy . We had a meal and both meals were cold which just should not happen ! The outside dining area was dirty , it didnt look like it have been swept or mopped in days and the glass balustrades around the pool area covered in Suva mould . The F&B manager needs to wake up and fix these simple things to uphold what they portray .
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Date of stay: November 2024
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, Owner at Grand Pacific Hotel
Responded 17 Dec 2024
Dear Geofffiji, I am glad that you enjoyed our magnificent location but am sorry that you found the service slow. I regret that you were not pleased by all aspects of your restaurant experience and your feedback is duly noted. Also, know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Vinaka and kind regards Nancy Chute Hotel Service Manager
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We chose this hotel, as apposed to a resort hotel, for its history and grandeur. We like colonial hotels. It was an excellent choice. We had a club seaview room with balcony. This entitled us to complimentary breakfast and cocktails and canapes in the afternoon. The room was huge. immaculately clean. The bathroom was large with a shower, there was always plenty of hot water. The staff really deliver a 5star service. Nothing is too much trouble. We were greeted everywhere by all staff by our names. Over the week we had breakfast, lunch and dinner in the hotel. Everything we ate was excellent. Breakfast is a buffet. There is loads of choice and something for everyone. They switch to all day dining at 10.30am. It is a good extensive menu. My husband discovered Tandoori chicken pizza! He doesn't normally eat pizza but he loved this one! We went up to the Club lounge each day. Over the space of a week the canapes were not repeated. They were excellent. As we were the only people there, that week, we were invited to have private dining on the balcony, such a treat. There is plenty of parking at the hotel. It's an easy walk to the market, the town and other restaurants. We often walked across the football ground in front of the hotel to the Paradiso Bar for lunch which was also excellent. This is a great hotel to immerse yourself into Fiji.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Pacific Hotel Suva, Owner at Grand Pacific Hotel
Responded 19 Feb 2024
Dear Shirley Victoria. Thank you so much for the amazing review of your recent stay at the Grand Pacific Hotel. I was delighted to hear that you enjoyed many aspects of the services and facilities that we offer our guests and that you had the chance to immerse yourself in the wonderful atmosphere of our heritage building, which really is very special. We made sure to share your great feedback with the team and they all received the recognition they deserved. We look forward to the opportunity of welcoming you back to the Grand Old Lady. Vinaka and regards Lachlan Walker Portfolio General Manager – FNPF Owned Hotels & Resorts Fiji
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This hotel is not like the coral coast or Denarau Island resorts. It is a nice relaxing place for visitors and business people. There is no child minding or kids club however the hotel would comfortably accommodate a 2 year old.
Hi Advice,
Suva is situated on a Harbour and does not have any beaches, but Pacific Harbour, which is located about 45 minutes away, does have some that are very popular.
There are more places to choose from in the Suva area.
PRICE RANGE
AU$292 - AU$398 (Based on Average Rates for a Standard Room)
LOCATION
FijiViti LevuSuva
NUMBER OF ROOMS
113
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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