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Tanoa Plaza Suva

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Tanoa Plaza Suva
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157 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Sydney, Australia
Reviewed 1 week ago

I stayed here for a while when working in Suva. The rooms are tidy and room service quick and efficient. The pool area is not much, and the restaurant service is very hit and miss. Often while at breakfast, the staff would be missing. I wouldn't get a coffee offered sometimes for ten minutes (often had to ask the server)....

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Helpful?
Thank Andrus M
Thailand
Reviewed 10 December 2016

I have stayed on a trip to Suva in the Hotel and was encountered with very poor F&B presentation , service and food quality. It appeared to be my worst dinner ever. We have decided to stay in for dinner as it was heavily raining. The food was a disaster with not even a hint of quality. The steak was...

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Helpful?
Thank MaitreDwithStyle
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Bula MaitreDwithStyle, Thankyou for your review, and telling me about your dinning experience and certainly not acceptable at all. We will surely sort this out with the team accordingly. Once again, thankyou for addressing this. Thankyou again Mere Rakoroi

Melbourne, Australia
Reviewed 29 November 2016

Really enjoyed my stay. Spacious and quiet room had a brilliant view out over the harbour to the mountains. Staff were uniformly charming and helpful, including with a couple of out-of-the-ordinary requests. My one gripe was that in-room wi-fi was not reliable, This was easily overcome by getting a mobile phone data package for tethering.

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Helpful?
Thank Mark D
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Bula Mark D Thankyou so much for taking the time to write about your hotel experience & feedback, we are definitely upgrading Wifi and work in progress. Let me know when you are both back in Suva, looking forward to seeing you Vinaka Vakalevu for your review Mere Rakoroi

Port Vila, Vanuatu
Reviewed 26 November 2016

Too expensive for the standard but the quality of the staff make you forget this issue. The hotel is under renovation and it is clean. Will go back to the same place next time I travel to Suva. I read some negative review about this resort before I decide to go and try it. Hum !!! American customers who share...

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Helpful?
Thank Christian7773
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou Christian7773 for your review, and time you have taken to tell us about your experience, i will surely inform the team about your comments and we certainly do appreciate this. Looking forward to seeing you soon Vinaka Vakalevu Mere Rakoroi

Reviewed 25 October 2016 via mobile

Our group of 13 has spent the last month traveling from Australia to New Zealand all the way down the islands and staying in every major city and quality hotels throughout. Regrettably this was the worst experience of our entire tour. I typically don't like to write poor reviews as you can see from my record – – every other...

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3Thank MarkMohr
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou MarkMohr for your constructive feedback and we will definitely look into the areas of concern that you have raised and address this with our teams concerns. Once again MarkMohr thankyou for your time. Vinaka Vakalevu Mere Rakoroi

Reviewed 25 October 2016 via mobile

I was greeted by Joseph, at the reception. He provided me with the best customer service out of all hotels in fiji. I came to visit from Sydney Australia. Joseph and his crew welcomed me like I was the prime minister. He looked after my luggage , he provided me with what ever i needed so promptly and efficiently. People...

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Helpful?
Thank Alvin N
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou Alvin N for your feedback, will pass your great thanks to Joseph & the rest of the team. Once again, Vinaka vakalevu for your review Mere Rakoroi

Washington DC, District of Columbia
Reviewed 25 September 2016

I found the Tanoa plaza quaint and clean but then you meet the professional staff. Joseph greeting me with patience and a smile. Vani ensure my daily details were good. My expectations were met and beyond. I call the Plaza my home, the staff my new extended family. Thank you.

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Helpful?
Thank deenap91
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou Deenap91 for your review and identifying Our People, i will surely pass this to the staffs. Looking forward to seeing you back Home Vinaka Mere Rakoroi

Reviewed 18 September 2016

Ok, I have read the other reviews and they are just a bunch of wingers. I have just spent the last 5 days at this hotel and in comparison to the Holiday Inn and Grand Pacific (which I have stayed in) they are no match to Tanoa. If you want the home comforts, stay home. My room was cleaned perfectly...

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1Thank Trina S
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou Trina S for your feedback, and from me & the team in Plaza, we are looking forward to seeing you back soon. The team will love your review and appreciate your comments. See you back soon Trina S Vinaka Mere Rakoroi

Reviewed 6 September 2016 via mobile

This is an excellent place to stay for overnight if you are in the city for business or even casual or personal trips. The staffs are very very helpful. We stayed for one night on special rates and by just calling reception and asking for another night they gave us the same special rate for the night before. Will highly...

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Helpful?
Thank Radhika N
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou Radhika N for your review, you most welcome to stay overnight if you are in Suva again. Looking forward to seeing you again and thanks for your feedback. Vinaka Mere Rakoroi

Reviewed 5 September 2016 via mobile

Please cancel Agoda booking on Trip Advisor no 102817758 booked for 26/11/16-28/11/16 - account debited $288.74 - date mix up - did stay there in August 2016. Excellent service - front desk staff very helpful - highly recommend! Please cancel the booking - account was debited 9/8/16

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1Thank Freda H
Tanoaplaza, General Manager at Tanoa Plaza Suva, responded to this review

Thankyou Freda for your review, looking forward to seeing you back. Let me know if your cancellations has been handled accordingly Vinaka Mere Rakoroi

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Tanoa Plaza Suva

Address: Corner Gordon & Malcolm Street, Suva, Viti Levu, Fiji
Region: Fiji > Viti Levu > Suva
Price Range: $122 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tanoa Plaza Suva 3.5*
Number of rooms: 60
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Also Known As:
Tanoa Plaza Suva Hotel Suva
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Questions & Answers

Here's what travellers have asked, with answers from Tanoa Plaza Suva staff and other travellers.
3 questions
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Beenleigh, Australia
1 month ago
Champaign, Illinois
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors 6 to 8 have carpet, the lower floors are mediocre and depressing.”
 of 5 bubbles 816andrusm, 6 Jan 2017 | Read review
“all the same...”
 of 5 bubbles MaitreDwithStyle, 9 Dec 2016 | Read review
“My room was on the 5th floor. I had a view of the water and it was spacious enough for my business needs.”
 of 5 bubbles deenap91, 24 Sep 2016 | Read review
“Great Fijian service and you feel at home here. The higher you are carpeted, lower floors tiled.”
 of 5 bubbles 485trinas, 17 Sep 2016 | Read review
“My room was on the 9th floor - great view”
 of 5 bubbles 988lalag, 21 Aug 2016 | Read review
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