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Welcome to the Novotel Nadi - Managed by Accor ! The exotic Fiji Islands, set in the emerald waters of the South Pacific, is home to the Novotel Nadi. A warm welcome and traditional Fijian hospitality greet tourists and business travellers alike at a hotel where paradise becomes a way of life. Set in 42 acres of tropical gardens in the Namaka Hills, the Novotel Nadi is just a short drive [say, 3 minutes] from Nadi International Airport, served by many major international airlines and 10 minutes from one of Fiji's thriving business districts. It is an ideal base for touring and discovering Fiji's white beaches and crystal seas or marvel at mystical rituals such as "meke", traditional Fijian dancing. Get back to nature and explore the soaring Sleeping Giant mountain or sip a cocktail by the sparkling pool. The Novotel Nadi is based on traditional Fijian architecture and has 127 spacious guestrooms with balcony. Other facilities include same day laundry and babysitting. As soon as you step into Novotel Nadi, leave your cares behind and enjoy warm hospitality and impeccable service. The Novotel Nadi has a wide range of leisure activities for your enjoyment. Take a plunge in the pool, play tennis under the stars on the floodlit court or enjoy a game of golf on the hotels private 9 hole golf course. Indoor games include table tennis and pool. With sweeping mountain views, our 127 spacious guestrooms either have a balcony or patio. Each room has a private bathroom, television, air conditioning, refrigerator,tea and coffee making facilities and connected to high speed broadband internet and in-room wireless.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
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Novotel Nadi has garnered mixed feedback, with a number of guests expressing that it falls short on value, pointing to issues such as overpricing and maintenance concerns. While the service is often praised for its friendliness, it is also occasionally described as sluggish, with operational inefficiencies.
The amenities, including the food and pool, do receive some commendation, but calls for renovation are common due to aging facilities. In terms of cleanliness and upkeep, the hotel is recognized for maintaining tidiness, yet the rooms are frequently criticized for being outdated and in need of refurbishment.
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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The Novotel Nadi is a good hotel option for travelers looking for an airport stop off. It offers simple, yet comfortable rooms that are well-equipped with everything you need for a pleasant stay.
One of the highlights of the hotel is the breakfast, which is consistently praised by guests for its delicious food and wide variety of options. Whether you prefer sweet or savory dishes, there is something for everyone to enjoy.
In addition to its excellent food, the Novotel Nadi also offers great value for money. Its rates are reasonable and competitive, making it an affordable choice for travelers on a budget.
One of the most convenient aspects of the hotel is its location. It is situated just 5 minutes away from the airport, making it easy for travelers to get to and from the hotel. This is particularly convenient for those who are only in town for a short period of time and want to maximize their stay.
Overall, the Novotel Nadi is a great choice for travelers looking for simple, comfortable accommodations, good food, and a reasonable price. Its convenient location near the airport makes it a popular choice among travelers visiting Nadi.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Nathan, General Manager at Novotel Nadi
Responded 13 Mar 2024
Bula and thank you for your feedback. We are delighted you enjoyed your stay with us and look forward to welcoming you back soon. Vinaka vakalevu from the Novotel Nadi Family
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We booked this accommodation for one night prior to flying out of Nadi, and it was the perfect location for a convenient journey to the airport. It is still recovering from the COVID-19 shutdown, which impacted the spa, however regardless the staff were very welcoming and accommodating. The on-site restaurant offered a convenient (though limited) choice for a dinner meal though we would recommend a table inside (watch the frogs!)
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Work, General Manager at Novotel Nadi
Responded 21 Nov 2022
Dear jessicarg1988, Thank you for taking the time to provide us with feedback on your recent stay with us. In fact we officially re-opened for business on 01 April 2022, we now have three concessionaires operating at the hotel with the Spa scheduled to re-open by mid December 2022. As you had experienced, our staff are just great in what they do, showcasing the "True Fijian Hospitality" to all our guests. We have theme nights on Fridays, Saturdays & Sundays with live entertainment. Tables are available inside the restaurant or on the terrace, no issues with frogs as these are Fijian toads, which seem very friendly as well. We hope your next stay will be much more pleasant than your previous stay. Kind Regards Jack Work General Manager Novotel Nadi
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I was apprehensive when I booked here for 1 week with my family (2adults, 2teens) I had read all the reviews, and the email booking took a few goes to get correct. We arrived with low expectations, prepared to make the most of our holiday.
On arrival we were warmly welcomed, checked in promptly and taken to our room. our room was a great size and had a queen middle, and two singles (one on each side) with still loads of space to walk between the beds and store luggage. Our view over the golf course to the mountains was beautiful, especially the sunrises.
The bathroom space was most adequate, and allowed for privacy when changing.
The grounds were lovely and well cared for (love the mango trees around the resort, yum), the pool was brilliant and so were all the loungers, day beds and hammocks. The restaurant staff were attentive, nothing was too much trouble, and they were always smiling and so welcoming, we enjoyed being able to read the local paper with breakfast. If you're hiring a car there's plenty of secure parking right by your room.
Of course there were some negatives, lighting in the rooms is very dim at night, the showers are older, the aircon too noisy to leave on when sleeping, the walls paper thin so when people checked out for early flights you also were awake, the dinner menu wasn't as good as the lunch, no activities hut or game room operating, lack of pool towels when needed, no coconuts on offer to drink or with breakfast, no hash browns all week for breakfast (hot chips were offered instead) No onsite DIY laundry
BUT!!!!!! None of things ruined our holiday, we still had a brilliant time and loved the staff who all worked very hard. For the price they charge compared to other places it's very much worth it.
We booked day trips every 2nd day and enjoyed the resort on days we stayed "home"
Check out the little shopping complex across the road, there's a great place called Grace Kitchen/Sunny Pizza, we really enjoyed dinners here when the resort didn't have a buffet night.
Overall, a great stay that I would recommend to others who want to have a comfortable base to explore Fiji from like we did, or for anyone who just needs a place to stay before or after a flight.
Thankyou team Novotel for a great experience
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Date of stay: October 2022
Value
Location
Service
Room Tip:No lifts, so ground level if stairs is a problem, although being on the ground we could hear...
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Response from Jack Work, General Manager at Novotel Nadi
Responded 18 Oct 2022
Dear kellykerikeri, Thank you for taking the time to provide us with a very thorough feedback on your recent stay. I am sorry that your experience did not meet your expectations in a few areas of your stay, please allow me to express my most sincere apologies. I would like to reiterate our commitment to high quality standards and I personally would like to ensure you experience this during your next stay with us. kelly kerikeri, we look forward to welcome you back at Novotel Nadi in the near future and we hope your next stay will be much more pleasant than the previous one. Kind Regards Jack Work General Manager Novotel Nadi
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I recently stayed at this hotel for one night before an international flight, and my overall experience was disappointing. The check-in process was smooth, but upon entering our room (806), we were greeted with a few unpleasant surprises.
Firstly, despite booking a deluxe room with two queen beds, we found that both beds were doubles. The room itself was dank, dark, and exceptionally dirty. The bathroom was small, pokey, and riddled with mold. The kitchenette's benchtop, which doubled as the bathroom sink, was covered in grime and hadn't been wiped down in a long time.
Adding to the dissatisfaction, the room was equipped with only two towels for our party of four. While the hotel offered free wifi, the speed was reminiscent of the dark ages. The complimentary breakfast was mediocre at best, lacking effort and variety.
Considering the hefty price tag of $400 for the night, I expected a much higher standard. Despite friendly staff and well-presented grounds, the hotel's overall cleanliness and attention to detail were severely lacking. It's clear that the hotel manager has allowed standards to slip, and the housekeeping desperately needs an overhaul.
Having stayed in numerous budget hotels and backpackers, I can confidently say that there are cleaner and more pleasant options available. I strongly advise against choosing this hotel for your stay; the overall experience does not align with the price paid.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip:The entire property
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Nathan, General Manager at Novotel Nadi
Responded 12 Mar 2024
Bula and thank you for your feedback. We are sorry we did not meet your expectations with regards to the room facilities and guest journey. Whilst I am new to the role I assure you we are working hard and tirelessly to ensure our standards are high. You will also be pleased to hear that we are currently finalising plans with the Owners to have all rooms fully refurbished. We do look forward to welcoming you back to showcase our new product. Vinaka & warm regards from the Novotel Nadi Team
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Excellent staff, welcoming and friendly. The restaurant for dinner was good, but ruined by the slowness of the service. I think this is Fiji in general but the staff were friendly, even if it took 2 hours for 2 courses!
The bad:
Booked an “Executive” room. What a disappointment! I’d have not liked to have seen any of the other room types!
Bad lighting. Even a nuclear explosion in the middle of the day would not make this room bright. It’s really poorly designed for lighting, and if you have bad eyesight you won’t be able to read inside during the day.
The ac had two settings. On or off! The fan squeaked so couldn’t have that on at night. You could adjust the speed of the AC but not the temperature.
The fridge had turned a mustard yellow due to age, it worked but looked about 15-20 years old. The sink and surrounds were old and not within the bath area.
The shower was fine, but the grouting and tiles need replacing. The floor looks dirty but isn’t (used a towel to try to clean it and towel came up clean).
The smell of the room due to dampness was off putting but I’m used to that in climates that have a high humidity.
Avoid at all costs!
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Date of stay: May 2024Trip type: Travelled on business
Room Tip:Don’t stay here!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Nathan, General Manager at Novotel Nadi
Responded 29 May 2024
Bula and thank you. We really appreciate your feedback. We have shared your thoughts with the team and will be making improvements to our guest journey. We are also working with our owners on a full refurbishment of all guest rooms and look forward to welcoming you back to see the finished product. Vinaka vakalevu from the Novotel Nadi Team
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There were only 2 things we liked about this hotel: 1. A good restaurant 2. Close proximity to the airport. However, overall, we have been left with a sour taste in our mouth and a bitter end to our time in Fiji. We were incredibly disappointed with our stay at Novotel Nadi and agree with other reviews suggesting a 2 star would better reflect this hotel. We had booked a superior double room with multiple beds. However, the room we ended up with did not match that description. The room was crawling with ants near the bed, by the tea station, and through the bathroom. The room was dirty - notably toilet, bath and floors did not look clean. The room was dark and stunk of cigarette smoke. The bed was uncomfortable, and the pillows were in effect lumpy pillow cases. If you have booked here a warning that they may attempt to overcharge you for the room. On arrival, it was acknowledged that we had paid in advance via Expedia, and we were advised a FJD100 hold would be charged to our card for any damages. On check out after a comedy of misunderstandings, they charged an additional FJD113.50 after misleading me to believe they needed my card to refund the original hold. The hotel was then reluctant to refund either transaction until we could prove that we had already paid (despite, I'm sure their system showing the settled account). Our taxi driver who had witnessed the interaction told us we are not the first people he's seen impacted by this. We would not recommend this stay to anybody and would suggest avoiding at all costs.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 nights in total either side of our holiday. Never again. Positives: Professional and helpful staff. Nice view from restaurant. Pleasant outdoor pool. Nice towels at pool and in room.
Negatives: Bathrooms need to be totally gutted. Mouldy tiles. Water from shower escapes across floor. Toilet seat about to come off. Bathroom sink in too high kitchen bench which was old and worn. Bathroom sink in second stay was broken. On second stay safe was broken and located too high to use. Room lighting dim. Ceiling fan switch broken resulting in cold night sleep as not able to turn off. Couch cushions so worn & flattened the threads were visible.
Staff should be paid a resilience allowance as must have to placate lots of guests.
No way close to a Novotel standard.
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip:Drive past.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim Moore, General Manager at Novotel Nadi
Responded 3 Sept 2024
Dear Gillian, Thank you for your review of our Hotel – we apologise that your experience was not as we would want it to be. You will be pleased to hear that we are working with the owners of the hotel to deliver a refurbishment and redevelopment of the property which we know will have a large positive impact on guest sentiment. We do look forward to welcoming you back soon. Vinaka vakalevu
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My wife and I stayed 2 nights arriving with a rental car from NAD Airport at 7PM. Reception was easy with a nice trainee who copied my passport, confirmed the prepayment and our departure time, then took a 100 FJ ‘incidental deposit’ before providing our key cards which included the wifi code. Corner executive #701 was everything a couple could want in a spacious room with a vaulted wood beam ceiling; comfortable king, quiet AC with wall control, large TV with 8 channels, sink/closet room with refrigerator and hot pot, outside a bathroom with shower and tub and good hot water. A window wall opens to a large balcony with table /chairs and views over their 9 hole golf course. The 6AM breakfast buffet was well attended and extensive. The 20m pool was perfect for lap swimming, a nice 6 station gym and only 100m to the superb IGA supermarket. An enjoyable experience in this resort refurbished in 2007 by Accor.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Large clean pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Nathan, General Manager at Novotel Nadi
Responded 12 Mar 2024
Bula and thank you for your lovely feedback. We are thrilled to hear of your positive stay and we will share this with the wider team. We look forward to welcoming you back when you are next in Fiji. Vinaka & warm regards The Team at Novotel Nadi.
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If it was not for the staff, and the decent wifi, this would be a zero star review. Absolutely dated, dirty hotel. And for the price you expect at least a clean bathroom and sheets that aren’t ten years old.
After a late flight I just wanted a cup of tea, shower and bed. I asked at check in if there was tea and milk etc in the room.
I didn’t expect the tea bag to be stained with age or powder milk that was clumped together.
The bath towel smelt of petrol chemicals, the shower head poured or dripped water - no other choice.
The room was extremely dark and when shown to my room the staff member made sure I knew to double lock the balcony door. I assume security is an issue?
Breakfast was ghastly. Bacon soaking wet with oil, eggs that looked like they were made the day before and only white bread.
Having said all that, the staff was friendly and efficient and the wifi was really good for Fiji.
Obviously, would not stay again.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Nathan, General Manager at Novotel Nadi
Responded 12 Mar 2024
Bula and thank you for your feedback. We are sorry we did not meet your expectations with regards to the room facilities. You will be pleased to hear that we are currently finalising plans with the Owners to have all rooms fully refurbished. Also our new Chef is currently finalising some exciting new menus. We do look forward to welcoming you back to showcase our new product. Vinaka & warm regards from the Novotel Nadi Team
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seriously if you want to compete with the rest of the world for value and service you really have to lift your game !! you may be getting that price for rooms at the moment but everyone i spoke to was shocked and said they would not return to Fiji ! this Novotel is looking very shabby and needs a serious up grade !! ( a coat of paint does not do it ) it is not any way near brand standards.Also staff service is a hit and miss some are trying others well ? no recognition of Accor membership at checkin ? sorry guys but very disappointing stay this time >
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Review collected in partnership with Accorhotels.com
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New Plymouth, New Zealand88 contributions54 helpful votes
Novotel say it's $5 from the airport to the hotel, but the taxi charge $10FJD Definitely make sure the hotel knows what time you will be arriving. Come with low expectations if you are in the standard rooms and hopefully you will be pleasantly surprised.
Hamilton, New Zealand39 contributions31 helpful votes
My advise is to you change hotels if you can, it is nothing like a normal Novotel, it would be top on my lists of the dirtiest run down hotels I've stayed in
New Plymouth, New Zealand88 contributions54 helpful votes
$10JF from airport to the hotel, and $5 back to the airport. But if you ask how much in front of another taxi driver, one will say a cheaper amount. :-p .
There are more places to choose from in the Nadi area.
PRICE RANGE
AU$186 - AU$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel nadi hotel nadi, accor nadi, nadi novotel, fiji mocambo
LOCATION
FijiViti LevuNadi
NUMBER OF ROOMS
127
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL NADI (AU$186) - 2025 Prices & Reviews (Fiji) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Novotel Nadi
Which popular attractions are close to Novotel Nadi?
Nearby attractions include Sabeto Hot Springs and Mud Pool (5.8 km), Garden of the Sleeping Giant (6.0 km), and Sri Siva Subramaniya Swami Temple (6.8 km).
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
