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We stayed up the road at Tropic of Capricorn. We heard that they had cheap laundry service (which they did). The first time, no problems. The second time they lost a couple of my husbands t-shirts, with no real explanation.More
Thank Nikki P
Response from the_fiji_islander, Guest Relations Manager at Bluewater LodgeResponded 4 weeks ago
Thanks for your feedback and sincere apologies for the laundry situation. Lost laundry is extremely rare at our property, but it seems something has gone astray in this case. Please feel free to share more details via email and we will follow up....More
Its been a while since I stayed here but I can only say I have happy and good things to say about the place.
Rooms are what you expect from a hostel but they are clean and comfortable.
The staff are all friendly and extend...More
While staying here i encountered concerning problems, privacy, theft and unprofessional environment. I met a 'friendly' housekeeper who became obsessed with me being at the premise, I felt she read my presence as some type of signal to crossing the line! I talked another staff...More
Thank Scott O
Response from the_fiji_islander, Guest Relations Manager at Bluewater LodgeResponded 26 May 2017
thanks for the feedback and apologies for the less than wonderful stay. We appreciate all the nights that you stayed with us and feel terrible that your lost passport has lead to an unfortunate impression and a bad review.
We have lockers in...More
I stayed here for a one night stop over. The room was nice n clean with air conditioning. It has a shared bathroom which wasn't so ideal because some of the guests left it very messy. It has two showers and a separate toilet. I...More
1 Thank Selvin R
Response from the_fiji_islander, Guest Relations Manager at Bluewater LodgeResponded 10 May 2017
thanks for the feedback. We have shared your comments with our front desk and housekeep teams, and we've taken action to improve our guest experience regarding the key and bathroom issues :)
Vinaka vaka levu and best wishes,
the bluewater team
Holy smokes, whatever you do, don't stay in room 7, there are children that live on the premises and next door is their stomping ground, literally they stomp all day starting from an early hour. At least it gets me out of the room early....More
Thank Vanessa D
Response from the_fiji_islander, Guest Relations Manager at Bluewater LodgeResponded 19 January 2017
thanks for the feedback and sincere apologies for the noise. Our property was originally setup as a relaxing and peaceful alternative to the surrounding budget accommodation providers in the area, and thus our surprise to see your review! Although we have no children...More