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San Agustin Urubamba Hotel

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379 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Reviewed 3 October 2016

We joined Gate1 Travel and stayed in this hotel on September for two nights in Room 148. The location of the hotel was very isolated, there was absolutely nothing around. Our room was okay except the bathroom. The bathtub and the wall was full of mold, it was very disgusting. The light was out in our bathroom, contacted the front...

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Helpful?
1Thank GS L
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente Le agradecemos por escribirnos sus comentarios y el tiempo que le tomo. Atentos a sus observaciones, para que...

Reviewed 29 September 2016 via mobile

Like the other reviews you may have seen we stayed here for two nights before going to Machu Pichu. Our Gate-1 tour arranged for this hotel and several other Gate-1 or other tour groups were there as well. The rooms were clean and basic. In late September we did not need AC and none is available in the rooms. The...

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Helpful?
Thank Dave D
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado huesped .- Le damos las gracias por la gentileza que tuvo usted en escribirnos y enviarnos sus comentarios, nos...

Bolivia, North Carolina
Reviewed 11 September 2016

We stayed here recently for a couple nights on our way to Machu Pichu. Found the public areas and gardens have a lovely atmosphere. Rooms and bathrooms are basic, but clean. Our room was on the second floor in the back of the hotel. Our rooms were pretty quiet at night. Weather was cool while we were there. Don't think...

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1Thank Cathy F
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado Huésped.- Nos sentimos muy felices por recibir sus comentarios y agradecerle por la gentileza que tuvo usted en escribirnos....

Wisconsin
Reviewed 22 August 2016

Stayed at this hotel for two nights. The hotel was clean and the staff was great. I was sick from the altitude and the staff gave me oxygen which helped. The meals and the hotel were good.There is not much to do in the area surrounding the hotel. There is a little store across the street where you can buy...

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Helpful?
Thank debra957
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente Le damos las gracias por sus comentarios enviados y el tiempo que se tomo usted en escribirnos. En...

Charlotte, North Carolina
Reviewed 11 August 2016

Considering the limited hotel options in the area, we stayed here due to the location to the town of Ollantaytambo and its train station which takes you to Machu Picchu Upon arrival, we were met at the lobby desk with unfriendly staff who seemed inexperienced to cope with more than 1 person checking in at a time. Additional visits to...

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1Thank GRLTRAV
SanAgustinHoteles, Administrador at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado huesped.- Agradecemos a usted por tomarse su tiempo en escribirnos. Realmente estamos muy apenados por la experiencia que tuvo...

Marietta, Ohio, United States
Reviewed 6 August 2016 via mobile

We stayed here for two nights before heading to Machu Picchu-- a great place to rest up and get used to the altitude. We had massages here that were very good and had great staff at the front desk. Easy place to walk to store across the street for drinks/wine/cheap hats- very nice mother/daughter there! And convenient to local restaurants--...

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Helpful?
Thank Wendy M
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado huesped Le damos las gracias por sus comentarios enviados. Siendo un placer haberlo atendido en nuestras instalaciones y agradecerle...

Sao Jose Dos Campos, SP
Reviewed 2 August 2016

The hotel is good, the wifi network is very weak and the reception gets very crowded when groups are there and do not follow up on your requests. Real problem is that there is nothing to do in Urubamba. Unless you have a guided tour arranged, do not go there. Stay in Cusco/Aguas Calientes or anywhere you have arranged a...

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1Thank Rodolfo C
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente Gracias por escribirnos sus comentarios y compartirlos con los viajeros del Tripadvisor. Siendo un verdadero placer haberlo atendido,...

Reviewed 24 July 2016 via mobile

The garden area is beautiful! Our room was clean, large and opened onto a garden. There were ants in the bathroom but they didn't get into our stuff. There wasn't much in the area. We took "motor taxis" to the main boulevard for 2 soles. We were not aware that Ollantaytambo was about 20 minutes away and there is plenty...

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1Thank LRosemary1
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado huesped : Le damos las gracias por enviarnos sus comentarios y el tiempo que le tomo en escribirnos. Gracias...

Massachusetts
Reviewed 15 July 2016

The hotel is in a good location and has a nice garden area. The rooms are comfortable they are very clean, the beds and pillows were comfortable, excellent in room wifi, and we had a room safe. We found the hotel to be quiet at night. we had dinner in the hotel the food was very good and service excellent...

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Helpful?
Thank 605harry
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado huesped Estamos muy contentos por haber logrado que su estadía en el hotel haya cubierto sus expectativas, y le...

Toronto, Canada
Reviewed 12 July 2016

Rooms were nice and large. Good breakfast. Lovely grounds/flowers/surrounding area. Restaurant is good but this is not your only option because it is a short walk into town. Couple of stores across the street if you need to stock up on bottled water. I recommend this hotel.

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Thank Ramona106
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado huesped Muchísimas gracias por elegir San Agustín Urubamba, para nosotros siempre será un placer recibirlo como invitado nuestro en...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
El Hotel y Spa San Agustin Urubamba cuenta con una privilegiada ubicacion, excelente para iniciar su visita a Machu Picchu (a tan solo una hora y media de viaje en tren), ademas el hotel se ubica cerca de las mas importantes ruinas del Valle Sagrado de los Incas tales como Ollantaytambo, Pisac y Maras Moray. La buena ubicacion del Hotel Spa tambien atrae a los viajeros por ser ideal para aclimatarse a la altitud de Cuzco, por su agradable clima y baja altura (2,700 msnm), 700 msnm menos que la ciudad de Cusco. El Hotel San Agustin Urubamba era una antigua hacienda colonial hoy remodelado en un magnifico hotel, en sus instalaciones Ud podra encontrar un maravilloso jardin y frondosos arboles, caracteristicos del majestuoso verdor del Valle Sagrado de los Incas. Ademas el hotel cuenta con una piscina al aire libre y un exclusivo spa, que le permitira disfrutar de un ambiente relajante y tranquilo con un calido servicio. El Hotel Urubamba le ofrece 101 habitaciones estandar y suites. Todas las habitaciones son amplias y comodas, con patios y balcones desde donde apreciara el resplandeciente cielo del Valle Sagrado. ... more   less 

Additional Information about San Agustin Urubamba Hotel

Address: Pisaq Km 69 | Carretera Cusco, Urubamba, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: $75 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Agustin Urubamba Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
San Agustin Urubamba Hotel Sacred Valley, Peru
Hotel Style:
#7 Spa Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from San Agustin Urubamba Hotel staff and other travellers.
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Los Angeles, California
13 days ago
Pittsfield, Massachusetts
9 months ago
Burnsville, Minnesota
Madera, California

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Questions? Get answers from San Agustin Urubamba Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise makes booking here a bad idea.”
 of 5 bubbles nheudecker, 25 Nov 2016 | Read review
“Ask for a quiet room”
 of 5 bubbles murphynv, 28 Oct 2016 | Read review
“Back of the hotel, away from the street.”
 of 5 bubbles cathyf916, 10 Sep 2016 | Read review
“Rooms away from main road are quieter”
 of 5 bubbles GRLTRAV, 10 Aug 2016 | Read review
“hotel has a front to a road, so avoid rooms with such front.”
 of 5 bubbles 900rodolfoc, 2 Aug 2016 | Read review
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