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San Agustin Urubamba Hotel

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Traveller (397)
Room & Suite (98)
Pool & Beach (26)
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Overview
  • Excellent21%
  • Very good48%
  • Average22%
  • Poor6%
  • Terrible3%
Travellers talk about
“gate tour”(14 reviews)
“space heater”(18 reviews)
“coca tea”(22 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (483)
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292 results
Traveller rating
50
136
77
19
10
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LanguageEnglish
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50
136
77
19
10
Show reviews that mention
All reviewsgate tourspace heatercoca teanice hotelmachu picchusacred valleyextra heaterstreet noiseinner courtyardwool blanketssmall balconybarking dogstwo nightsswimming poollovely groundssmall townbeds were comfortable
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1 - 5 of 292 reviews
Reviewed yesterday

We stayed here with our tour group, but it was one of my favorite hotels in Peru. The common areas were attractive and the layout of the hotels around little courtyards was really nice. The view of the mountains from our room were gorgeous. The...More

Thank DogAgility
Reviewed 1 week ago

Although the reception was crowded with a group the hotel staff leaded by the Manager made our check in very smooth and quick. The staff is very kind and trained. The hotel facilities are comfortable and nice. Rooms signing is not very clear and you...More

Thank Lucy W
Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 1 week ago

Estimated guest: We thank Him for his sent comments. For us it was a real pleasure to attend to it. We feel very satisfied to be logaro that his demurrage has been of his pleasure. Thank you very much Administration HSAUrubamba

Reviewed 2 weeks ago

Room and bath were very clean and comfortable. Staff very helpful. Breakfast good. One fault was the dark walkways to return to room at night. Some lighting would have been safer and a help to find the room, which was quite a distance (and stairs)...More

Thank ellen521
Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 2 weeks ago

Estimated Client we thank Him for his sent comments. Likewise his observations seran taken very encuenta to be solved Thank you for his elegant preference Atte Administrative

Reviewed 2 weeks ago

When travelling to the Sacred Valley in Peru, this is an ideal location - quaint, clean, and a substantial breakfast. The hotel location is quiet and the staff was helpful (some are English speakers). Do not plan to swim in the pool, it is for...More

Thank RIred02842
Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 2 weeks ago

Estimated Client we thank Him for his sent comments. Likewise his observations seran taken very encuenta to be solved Thank you for his elegant preference Cordial regards Administration

Reviewed 3 weeks ago

We stayed her 2 nights in May of this year. The location for seeing the sites you are in Peru to see is very good. The hotel is clean, well cared for and the staff is very attentive. For travelers that may be used to...More

Thank franknfam2018
Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 2 weeks ago

Dear customer thank you for your comments sent. At the same time we express our apologies for the bad experience during your stay. You have the full assurance that their comments will be corrected immediately. I reiterate our apologies and his preference Greetings Administracion HSAUrubamba

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About
Amenities
Top amenities
Pool
Free Internet
Restaurant
Bar/Lounge
Room Service
Spa
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Concierge
Banquet Room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Spa
Details
Price range
USD 65 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 65 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (397)
Room & Suite (98)
Pool & Beach (26)
Dining (24)
Family and Play Areas (20)
Business Centre & Event Rooms (3)
Questions & Answers
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Darla H
4 November 2017|
AnswerShow all 5 answers
Response from Gene J | Reviewed this property |
There were no bugs also the wifi was adequate. It was a good location for the mountains.
0
Votes
jkaiser
20 August 2017|
AnswerShow all 2 answers
Response from Rachelle C | Reviewed this property |
I don't think so. My things all have built in converters but I had to use an adapter plug.
0
Votes
GGKC69
1 July 2017|
Answer
Response from Teryn G | Reviewed this property |
The desk can call a taxi for you and there are collectivos that run back and forth down the highway regularly. I have never hired a guide, but believe there are many around Ollantaytambo that you could pick up for a... More
0
Votes
Room Tips
"Rooms on the back side are quieter."
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"Ask for a room away from the street, however come with ear plugs just in case."
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"You have to take stairs to the second level."
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"not far side of hotel from desk dogs bark or by road very load room121 great..."
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