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Area around is low developed and this hotel gives you option to escape in comfortable villas with very well maintained gardens. Warm pool and hot jacuzzi makes your stay more enjoyable especially if after daily tours in mountains you need to relax. Would love to...More
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded yesterday
We are so grateful for your feedback!
Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service.
My adult son and I had the pleasure of traveling together to Peru. We spent 4 nights at the Sol y Luna. He developed altitude sickness due to not having fully recovered from bronchitis. I want to thank Alejandro Ponce Lopez, a waiter in the...More
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded 2 days ago
Thank you very much for your feedback.
We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.
We will pass along your comments...More
We stayed here for 3 nights in the Sacred Valley on a family holiday - 3 casitas for the 6 of us.
The hotel has individual units (casitas) which are are all excellent - our casita was beautifully set out and spacious.
The grounds are...More
Thank John H
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded 4 days ago
Thank you for taking the time to let us know how we are doing.
Your comments fill us with pride and equip us to provide clear and specific examples of how excellence looks like.
We look forward to your next visit and will...More
This hotel which is a member of the Relais & Chataux chain is awesome. Rooms are standalone bungalows which are very nicely furnished and very, very spacious. They offer an outside sitting area where you can enjoy the perfectly kept garden, view the mountains that...More
2 Thank cand0r2016
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded 1 week ago
Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences.
Your review makes a difference to us and it is incredibly helpful as a way to introduce others to what we...More
This is an absolutely beautiful property. The casitas are lovely - great beds, linens, huge bathroom. The restaurant we ate was great and all the staff were friendly and efficient. Our only complaint was we spent only one short day here. I would highly recommend...More
2 Thank Ilene S
Response from SolyLunaRC, Reservations at Sol y Luna - Relais & ChateauxResponded 3 weeks ago
Reviews like this fuel our hearts and make us try better every single day, we are so happy to hear that we exceeded your expectations in more ways that we could have ever imagined.
Please continue to visit us and help us implement...More