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Sol y Luna - Relais & Chateaux

1,461 reviews
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Traveller (987)
Room & Suite (267)
Dining (88)
Overview
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“horse show”(78 reviews)
“paso horse”(22 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,461)Write a Review
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1,272 results
Traveller rating
1,058
154
32
16
12
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1,058
154
32
16
12
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1 - 5 of 1,272 reviews
Reviewed 2 days ago via mobile

Area around is low developed and this hotel gives you option to escape in comfortable villas with very well maintained gardens. Warm pool and hot jacuzzi makes your stay more enjoyable especially if after daily tours in mountains you need to relax. Would love to...More

Thank 540west
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded yesterday

Dear Guest, We are so grateful for your feedback! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Looking...More

Reviewed 4 days ago

My adult son and I had the pleasure of traveling together to Peru. We spent 4 nights at the Sol y Luna. He developed altitude sickness due to not having fully recovered from bronchitis. I want to thank Alejandro Ponce Lopez, a waiter in the...More

Thank NBBluth
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded 2 days ago

Dear Guest, Thank you very much for your feedback. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments...More

Reviewed 6 days ago via mobile

We stayed here for 3 nights in the Sacred Valley on a family holiday - 3 casitas for the 6 of us. The hotel has individual units (casitas) which are are all excellent - our casita was beautifully set out and spacious. The grounds are...More

Thank John H
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded 4 days ago

Dear John, Thank you for taking the time to let us know how we are doing. Your comments fill us with pride and equip us to provide clear and specific examples of how excellence looks like. We look forward to your next visit and will...More

Reviewed 2 weeks ago

This hotel which is a member of the Relais & Chataux chain is awesome. Rooms are standalone bungalows which are very nicely furnished and very, very spacious. They offer an outside sitting area where you can enjoy the perfectly kept garden, view the mountains that...More

2  Thank cand0r2016
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded 1 week ago

Dear Guest, Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences. Your review makes a difference to us and it is incredibly helpful as a way to introduce others to what we...More

Reviewed 4 weeks ago

This is an absolutely beautiful property. The casitas are lovely - great beds, linens, huge bathroom. The restaurant we ate was great and all the staff were friendly and efficient. Our only complaint was we spent only one short day here. I would highly recommend...More

2  Thank Ilene S
Response from SolyLunaRC, Reservations at Sol y Luna - Relais & ChateauxResponded 3 weeks ago

Dear Ilene, Reviews like this fuel our hearts and make us try better every single day, we are so happy to hear that we exceeded your expectations in more ways that we could have ever imagined. Please continue to visit us and help us implement...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 208 - USD 546 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Urubamba
#2 Business Hotel in Urubamba
#3 Romantic Hotel in Urubamba
#4 Spa Hotel in Urubamba
#4 Luxury Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 208 - USD 546 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Urubamba
#2 Business Hotel in Urubamba
#3 Romantic Hotel in Urubamba
#4 Spa Hotel in Urubamba
#4 Luxury Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (987)
Room & Suite (267)
Dining (88)
Pool & Beach (21)
Hotel & Grounds (595)
Bathroom (64)
Family and Play Areas (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Andrae G
21 August 2017|
AnswerShow all 4 answers
Response from Barbara S | Reviewed this property |
Yes it does.
0
Votes
Annstone8
11 May 2017|
AnswerShow all 5 answers
Response from SolyLunaRC | Property representative |
Please apologize us for no answer at the time, Sol y Luna offers a Laundry service for an additional charge.
0
Votes
Google Translation
Susan R
9 February 2017|
AnswerShow all 5 answers
Response from stephenkory | Reviewed this property |
Sorry sent before I proofed it. David Expeditions Peru is the name of the tour company. Their cost is half the cost of what the hotel would charge
1
Vote
Room Tips
"All Casitas seem to be very quiet, as they have enough space between each other. I only saw the deluxe..."
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"The restaurants are AMAZING!!! EAT HERE!!"
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"See above comments"
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"Most or all rooms are individual casitas, surrounded by gardens, trees, plants and flowers, so it would be..."
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