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Hotel Hacienda del Valle

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374 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Florida USA
Reviewed 19 October 2016 via mobile

Loved this place . Friendly staff, large clean rooms . You are rather remote from the little town center but not a big deal. We ate two nights at their restaurant which was very good and tasty . It was nice to be away in the countryside and have a peaceful and restful nights after Hiking the sites all day...

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Helpful?
Thank Maximusgattimus
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Maximusgattimus, Thanks for your comments and stay. We hope to meet you soon again. Greetings.

Reviewed 6 October 2016 via mobile

In the area of Sacred Valley, 1.8km from the main road, lies this authentic Spanish Hacienda. The hotel will pick you up from the main road if they know the time you will arrive. Checkin is efficient. Several trip advisor certificates decorate their reception walls. Coca and a selection of teas are on offer. There is a bar above the...

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Helpful?
Thank Regina E
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Dear Regina, Thank you for your comments, we are happy you enjoyed your stay in the hotel the room and gardens. About the boxes, we have 3 kinds of that, the first one is a courtesy because you didn't take your breakfast, but it contains enough food to replace a breakfast: a jam with cheese sandwich, juice, crackers, chocolate bar,...

Reviewed 30 September 2016

From the alpacas eating the flowers in the gardens to the food at breakfast, this hotel was filled with delights and exceeded expectations at every turn. Our room (which was more like an apartment) was large and had a very welcome deep (if not very long) bath. There was a terrace outside our back door which we didn't get an...

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Helpful?
Thank Jo G
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Dear Jo, Thank your for your visit, we hope your next visit be longer and yu can enjoy the hotel and its services! Regards,

Jersey City, New Jersey
Reviewed 22 September 2016

Lovely huge room, good lighting, big bathtub, great restaurant, beautiful and quiet surroundings. Many options for breakfast. This was one of the nicest places and I'm so glad I stayed here. I felt truly relaxed. My only complaint is that I think they should offer a shuttle/pick-up service from the bus station for guests, as it is very remote.

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Helpful?
Thank alomsastnx
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Thank you for your comments, also we have to clarify we have a free transportation service from the road to the hotel in / out, and if case you need another transfer service we will be glad to arrange for you (applies some charges). We hope see you soon again!

Reviewed 19 September 2016

The staff was friendly and helpful. The grounds were beautiful, and there was a friendly alpaca that roamed around freely, posing for pictures. The TV didn't work but I was ok with that. There was a nice balcony off of our room which was a nice place to sit and read. The biggest downside is the limited options for food....

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Helpful?
Thank Kevin H
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Thank you Kevin! Also We have to clarify our system TV SAT DirectTv works very well, I understand our personnel assisted you with the problem when you stayed in the hotel. I hope see you soon!!

Reviewed 14 September 2016 via mobile

“Best experience ever had!!! Love the environment and more what kind of people work there, they helped me to return my daughter's best kitty toy when she for got in the room , they made all the arrangement to bring his back to Cuzco !!!! Thank So Much!!!!”

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Helpful?
Thank Silvia D
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Silvia, Gracias a ti por tu estadía! Esperamos volver a recibirte pronto nuevamente! Saludos.

Cullman, Alabama
Reviewed 11 September 2016 via mobile

We stayed two nights while visiting Machu Picchu. I was a little worried when the driver turned on the dirt road and kept going and going. What a lovely surprise!! It is remote--but I didn't want to leave. Beautiful grounds, beautiful room, excellent restaurant. All the employees are friendly and helpful. I wanted to give 5 stars, but wifi only...

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Helpful?
Thank AlabamaAnnie
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola AlabamaAnnie, Gracias por tu estadia y comentarios, déjame precisarte que la señal de wifi en ocasiones no llega correctamente...

Melbourne, Australia
Reviewed 10 September 2016 via mobile

A beautiful place to relax while visiting the Sacred Valley! Our room was gorgeous and very spacious. Lovely bed linen, cable TV and a bath!! Breakfast was delicious and we loved the all-day free coca tea. While the location provides beautiful views, it isn't very central which restricts you to eat in the restaurant on site (which was delicious but...

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Helpful?
Thank Laura M
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Laura, Gracias por tus comentarios y estadia, como bien mencionas nuestra ubicacion es unica en el Valle Sagrado rodeados...

Sault Ste. Marie, Canada
Reviewed 1 September 2016

First the good... the grounds and location are absolutely beautiful. It would not be a stretch to say the Hacienda del Valle is among the most beautiful places I've ever stayed. This alone makes it hard to write a negative review, as the hotel, nestled in between mountains, with charming little structures scattered around beautifully sculptured grounds is simply wonderful....

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Helpful?
1Thank Dwayne H
tradate
Reviewed 30 August 2016

we stayed 2 nights at the hacienda del valle. We arrived after a terrible journey, late in the evening, and all we found was an icy cold room and nothing to eat. They should have put the heating on, al least. It can be pretty cold at night in Peru (2 - 5 degrees celsius). Breakfast and dinners were absolutely...

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Helpful?
Thank Alessandra G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Alessandra, Lamentamos su opinion acerca de nuestro hotel. Respecto a nuestro restaurante el mismo cuenta con un horario ya...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more   less 

Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: $67 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
Number of rooms: 42
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Also Known As:
Hotel Hacienda Del Valle Sacred Valley/Urubamba, Peru
Hotel Style:
#1 Best Value Hotel in Urubamba
#8 Romantic Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda del Valle staff and other travellers.
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Questions? Get answers from Hotel Hacienda del Valle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were quiet and plenty of space,”
 of 5 bubbles Bmarchal5054, 19 Dec 2016 | Read review
“Excellent service.”
 of 5 bubbles hectorgA4834WP, 17 Dec 2016 | Read review
“All of the rooms and locations looked great.”
  • View of the thunder storm from our patio on our first night. Amazing!
  • View from our back patio.
 of 5 bubbles E5869ZJjakem, 13 Dec 2016 | Read review
“Best to advise the hotel of any mobility issues.”
 of 5 bubbles Carfar478, 25 Oct 2016 | Read review
“Check the toilet and shower for functionality before setting in”
 of 5 bubbles DwayneH387, 1 Sep 2016 | Read review
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