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Hotel Hacienda del Valle

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Traveller (478)
Room & Suite (144)
Dining (31)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent57%
  • Very good32%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
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What's included
Free Internet
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Wheelchair Access
Banquet Room
Dry Cleaning
Shuttle Bus Service
Private Balcony
3 Star Hotel
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in...
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Location and contact
Sector Pucara s/n Yanahuara, Urubamba 84, Peru
37.8 km to Velazco Astete Airport
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Reviews (564)
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187 results
Traveller rating
92
64
12
14
5
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Time of year
LanguageEnglish
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92
64
12
14
5
Show reviews that mention
All reviewsboxed breakfastbalconies overlookingbeautiful hotelmorning buffetarrived late in the eveninghotel areaearly departurenice balconybeautiful groundshotel arrangedamazing settingshower headwanted to stay longermachu picchustayed only one nightminute driveonsite restaurant
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1 - 5 of 187 reviews
Reviewed 3 days ago

The hotel is situated in the mountains and the grounds are really beautiful. The views are fantastic. The service is good and the staff are friendly. The rooms are nice and clean. However, there is only one heater in the room - so the room...More

Thank Bob H
Reviewed 1 week ago

My wife and I had a great time staying at Hotel Hacienda del Valle. We really wished we had stayed there more than one night. The accommodation, food, and service by the staff was just great! It was a big surprise for us!

Thank Sankaran I
Reviewed 6 June 2018

Located quite a way off the main road (via dirt roads) so would be hard to find with a guide or good directions. The beautiful gardens and views,the rooms are in small blocks and are spacious with a Spanish style rustic feel, some steps to...More

Thank 66AMS
Reviewed 31 May 2018 via mobile

ROOM FACILITIES 10/10 LOCATION 7/10 STAFF 4/10 FOOD 0/10 THIS hotel if properly managed could be a GEM Such a shame. Staff inexperienced and frightened to make decisions. So remote you'd be hard pushed to find it.

Thank Fatboyslim52
Reviewed 7 May 2018 via mobile

This is a fabulous Hotel with absolutely gorgeous Gardens and Landscaping. We took a walk around all the grounds every morning. Lots of photo opportunities. The staff is incredibly efficient and polite. Jaime in the on-site restaurant, Rachel at the front desk, Alfredo always available...More

Thank Isabel F
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 49 - USD 83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Urubamba
#8 Romantic Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 49 - USD 83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Urubamba
#8 Romantic Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (478)
Room & Suite (144)
Dining (31)
Family and Play Areas (14)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
worldtravel50
24 June 2017|
AnswerShow all 4 answers
Response from Manuel P | Property representative |
Dear Guest I regret the late reply, we can call a taxi without problems or we also offer the transfer. Kind regards, Manuel
1
Vote
Google Translation
january2273
9 March 2017|
Answer
Response from dswatt2017 | Reviewed this property |
I'm afraid I cannot answer this as my wife and I did not need oxygen so we had no reason to ask the question of the the hotel staff. I cannot remember seeing any oxygen supplies in reception. Best wishes, D
0
Votes
Melody M
9 January 2017|
AnswerShow all 3 answers
Response from paul_palacios | Property representative |
Hi Melody, Of coure we can arrange the transfer, the cost is USD 76.00, you have to send an email to reservations dpt. to Mrs. Claudia Chuyes. Regards,
0
Votes
Google Translation
Room Tips
"Ask for a room with a renovated bathroom"
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"Ask is this the best room and explain you are very tired"
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"The rooms are more like bungalows spread out on the property, so if you have a bad knee like me , ask for one..."
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"All the rooms are beautiful here surrounded by lovely gardens"
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