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El Albergue Ollantaytambo

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1,429 Reviews from our TripAdvisor Community

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Showing 1,237: English reviews
Melbourne, Australia
Reviewed 1 August 2014

El Albergue was the highlight of our trip, hotel wise. It is a lovely hotel wonderfully located right at the train station set in a wonderful garden. The room we had (#14) looked out to the garden, we had little rabbits eating the grass right by our door (they are the lawn mowers here), lovely room with light on two...

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Thank Sandy G
Teaneck, New Jersey
Reviewed 31 July 2014

First, the positives: the rooms were clean and comfortable, and the setting is fantastic - nice garden location with a couple of hammocks. Being right on the train platform is very convenient for getting to Machu Picchu - and it's a quick walk uphill to "town". But a few things left a bad taste in my mouth. First, one of...

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3Thank Todd O
Washignton DC
Reviewed 31 July 2014 via mobile

Charming hotel in great location, but no heat or hot water, at least during our stay. It was cold and I didnt appreciate not being able to take a proper shower. Having said that, the room was charming, the setting very beautiful, and the restaurant very high quality.

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Thank Kusatzu
Christian_Arteaga, Gerente at El Albergue Ollantaytambo, responded to this review

Dear Guest, Thanks you for the kind comments about our landscapes and food. All our rooms includes in our facilities an electric heater and also additional blankets. In reference to the hot water, I apologize if you experience any inconvenience with this. Water pressure used to vary frequently during the season you'd been here, we already changed all our water...

Lubbock, Texas
Reviewed 28 July 2014

The location for this hotel is great and the room is very nice (aside from the lack of hot water in the solar heated rooms), but what bugs me were the fees. There is a 10% service fee which isn't fully disclosed when booking the room, which is the first thing. Then, when checking out, I was informed that they...

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2Thank timothy m
Christian_Arteaga, Gerente at El Albergue Ollantaytambo, responded to this review

Dear Timothy, We are glad you liked your room and the location of the hotel. Regarding your complaint about hidden fees, I'm very surprised as the only additional fee that we have is a 10% gratuity or tip, which is clearly stated in our hotel reservation policy which you agreed to at the moment you made your reservation. As to...

Michigan
Reviewed 27 July 2014

I could have spit on top of the train out the window of my room. This is actually a GOOD thing! El Albergue had all the atmosphere and was exactly what I was hoping for! I had a wonderful view of the train station activity as the trains passed right below my room. The room was large and very clean...

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Thank Carmensol
Horseheads, New York
Reviewed 27 July 2014

My fiance and I had the pleasure of staying with the El Albergue on our honeymoon to Peru. The staff was friendly, helpful and seemed to anticipate our every need. We were lucky enough to meet the owner's son Joakim, who gave us day-hike suggestions and also a wonderful glass of pomegranate infused champagne on the house. As for the...

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Thank Kayle S
Linden
Reviewed 26 July 2014

Just spent the night at El Albergue on the way to Machu Pichu. Rooms are very nice and the food is excellent. We were fortunate enough to be there when the owner was there and as a result managed to tour the garden where the hotel raises much of its food. A really enjoyable stay!

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Thank Charles089
New York City, New York
Reviewed 25 July 2014

We stayed at El Allbergue in Ollantaybambo Peru. In our way to Macchu Pichu the hotel is conveniently located at the train station. Either you go for the inka trail hikes or direct to Macchu Pichu the trains will take you there. The hotel offers the most amazing views so when you wake up n the morning step out of...

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1Thank Luis-Alberto C
Encinitas, California
Reviewed 22 July 2014

Family get away--5 adults and 2 rooms. The entire space was wonderful, which included a very nice restaurant and garden. Being the old train station not only added a ton of character, it also makes train travel super easy, especially when making the 5:07am train to Aqua Caliente for the Machu Picchu excursion. Most staff spoke English which was a...

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Thank Jim W
margaret river, western australia
Reviewed 20 July 2014

We stayed 2 nights here and it was absolutely wonderful. The hotel IS situated right on the train line to Machu Picchu but that is the fun of it. We spent hours watching the trains come and go ( as we acclimatised to the altitude). The restaurant is quaint and the food is ten out of ten. The staff were...

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1Thank mildenfaye

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
El Albergue Restaurant
El Albergue Restaurant
Cuisines: Peruvian, South American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located on the Ollantaytambo train station, El Albergue is only one train stop away from Machu Picchu and not far from many interesting attractions. El Albergue dates back to 1925 and maintains the charm and elegance of the early 20th century while offering modern day requirements such as free high speed internet and in-room telephones. Owned by artist Wendy Weeks, this hotel has beautiful gardens, delicious food and special attention to decor. ... more   less 

Additional Information about El Albergue Ollantaytambo

Address: Ollantaytambo Train Station, Ollantaytambo 080108, Peru
Region: Peru > Cusco Region > Sacred Valley > Ollantaytambo
Price Range: $127 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Albergue Ollantaytambo 3*
Number of rooms: 15
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Also Known As:
El Albergue Ollantaytambo Hotel Ollantaytambo
El Albergue Ollantaytambo Peru - Sacred Valley
Hotel Style:
#1 Green Hotel in Ollantaytambo
#1 Family Hotel in Ollantaytambo
#1 Romantic Hotel in Ollantaytambo
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Questions & Answers

Here's what travellers have asked, with answers from El Albergue Ollantaytambo staff and other travellers.
9 questions
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Questions? Get answers from El Albergue Ollantaytambo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get Room 16 so you can avoid being too near the trains.”
 of 5 bubbles MarkSandlocke, 4 Dec 2016 | Read review
“Avoid rooms that face the train tracks”
 of 5 bubbles DaveR498, 3 Dec 2016 | Read review
“Room was fine, just the noise and the breakfast were terrible”
 of 5 bubbles DeeSunborn, 3 Dec 2016 | Read review
“Older rooms in main building ,Rooms around the garden appeared more modern.”
 of 5 bubbles anneb541, 28 Nov 2016 | Read review
“Upper rooms have views of countryside.”
  • View from our entry balcony looking down valley toward Machu Picchu.
 of 5 bubbles GeraldK940, 28 Nov 2016 | Read review
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