Hostel Andenes
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Hostel Andenes

Calle Ventiderio s/n To 50 Meters Of The Main Square, Ollantaytambo 28080 Peru
Traveller (54)
Chambres à l'étage
Room & Suite (13)
Pueblo de Ollantaytambo
Dining (3)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#15 of 32 hotels in Ollantaytambo
4.6 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Hostel Andenes invites you to enjoy the magic of feeling in family, enjoy your trip in the heart of the culture of the Incas, this hostel run by locals descendants of the Incas invite you to immerse yourself in their culture as locals Know better than anyone in Cusco and the Sacred Valley of the Inca and not to mention Ollantaytambo, our goal is that you feel at home and that you can enjoy your stay to the maximum, optimizing the time your trip with first hand information, our hostel Located near everything and with comfortable facilities awaits you.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Game room
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Car park
Wifi
Board games / puzzles
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared kitchen
Shared lounge / TV area
Shops
Room features
Soundproof rooms
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, French, Spanish

Location

Calle Ventiderio s/n To 50 Meters Of The Main Square, Ollantaytambo 28080 Peru
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Velazco Astete Airport
44.7 km
See all flights
245Reviews4Q+A21Room tips

Reviews
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Detailed Reviews
D.C wrote a review May 2020
Devon, United Kingdom532 contributions111 helpful votes
4.0 of 5 bubbles
We were only there for the night as we checked in late in the evening. Despite our driver need to call the owner to find the place, the owner happily waited for us on the main street. Both mum and son speak very little english but had no problem communicating. We had our luggages all safely store away at 4.30am the next day and some snacks for us to take with us.You need to request for the takeaway snacks though if you are going to miss the breakfast. Room is clean and comfortable bed. 10min walk to train station and only stone throw away from the main square.
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Date of stay: May 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
William G wrote a review Mar 2011
Ollantaytambo, Peru2 contributions38 helpful votes
5.0 of 5 bubbles
Booked one night here and ended up staying for three! The owners are a very warm, loving Peruvian family and I felt nothing but welcome. The rooms are very nice and clean and there is a beautiful garden. The location can't be beat, either -- it's right at the corner of the main road through Ollantaytambo and the path to the train station. Couldn't recommend it more.
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Date of stay: March 2011
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chandrasekar L wrote a review Oct 2016
Galway, Ireland19 contributions4 helpful votes
5.0 of 5 bubbles
If you are looking for an accomodation at ollantaytambo....look no further...just go ahead and book this place....clean rooms, free wifi, great location, walkable from the train station....what else does a traveler need.....all boxes ticked
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Date of stay: November 2015
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan T wrote a review Sept 2015
Hillsborough, New Jersey, United States6 contributions12 helpful votes
1.0 of 5 bubbles
If you don't want to deal with disorganized staff, rude front desk management and incompetent/stubborn people, avoid this hostal at all costs.

First thing first, the gentleman who claimed to be in-charge didn't have our full reservation upon arrival.

I booked this place solely on price and proximity about two weeks ago (mid-August). I originally booked for one night, 9/6-9/7, and received confirmation via email. A few days ago, I book a second night stay for 9/5-9/6, essentially covering the whole weekend of our visit.

I showed the man (mid 60s/early 70s in age) the confirmation e-mail, and he told me he had no reservation whatsoever for two nights, and only had me down for 9/5-9/6.  Then, he tells me his son is the owner, and his son does the Internet stuff, and speaks good english, so we could all talk to him about the lack of info. Fair enough. To further explain this, he shows me the reservation booklet, which does have my name down for 9/5-9/6 only, and assigned to room #20.

Then, he tells me room #20 hasn't checked out yet, so we'll have to wait. Again, fair enough since we arrived before the promised check-in.

A half hour goes by, and the occupants of room #20 return from town to the hostal (I know this because they were carrying a room key with that number). The front desk man asks them if they want to stay one more night, and they responded yes, and then they retired to their room. Room #20, right next to the couch where we were waiting. [[Red flag #1: staff gives away our room to someone else, when we were already in the books.]]

We wait another half hour on that same couch until the front desk man decides to speak to us. He tells me he has a new room setup, and that we'd have to pay in full now, in cash.

Ok, I said, but I thought it was prepaid already on Hotels.com. My receipt from two weeks ago said, "You'll soon be charged a total of $20 a night by this hotel." When one reads that message, in an email dated two weeks earlier, is it not safe to assume that we were already charged on our credit card?

I tell the man I'm a new user with with Hotels.com, but according to the confirmation email, I maybe already paid.

He raises his voice and says everyone pays him in cash when they arrive. I ask to speak to his son, who he first claimed did all the online reservations and emails. He tells me, "No!!", and says we can't bother his son because he himself is the owner, not his son. [[ Red flag #2: he offers first to clear things with his son, then backtracks. I ask again, since english is my native language, and he again raises his voice and refuses us to talk to anyone else. He then pulls out a printed copy of a previous client, points to the paper and says we pay in person like everyone else. The paper was for Booking.com, a company that is NOT affiliated with Hotels.com.]]

I ask if there's wifi, and he brings me down the hall to the wifi/computer area. I spent another 20 minutes online, reading the hotel.com policy AND trying to call customer service for more info on my reservation. CS wasn't reachable by phone since my problem wasn't listed on the directory, go figure.

On hotel.com's website, they clearly list out their policy for payments as two-fold. Some users prepay by credit card, and others pay upon arrival.

I return the the front desk gentleman, and tell him hotels.com has two forms of payment, and I'm not sure at this point. So I offer to pay cash, and tell him I'm sorry for the trouble. I explain that my issue is with Hotels.com, since they apparently never notified him of our bookings for both nights.

He then tells me, quite clearly annoyed, he's not comfortable with me paying. He feels negative that I had doubted in him in the first place. I tell him the fault isn't his, and I insisted my issue will be addressed with hotels.com.

He goes as far as to pull out another precious clients email receipt, this time from Hotels.com, where the client had to pay upon arrival.

I tell him that I'm not familiar with hotels.com, and I'm very new to the website, but I trust his word and I'll pay now. All I ask in return is a receipt with a signature and all details.

I ask if he prefers Peruvian soles or Dollars, and he says both. I then ask him if I paid in dollars, could I receive my change in dollars. He replies, "si joven, seguro." (Translation: yes young man, Sure.)

He gets out the calculator, punches in 3.20*40 (the low-balled exchange rate of 3.20 to a dollar, as typical with most tourist establishments) and the calculator says 128. He proceeds to get out the receipt booklet and write 130 peruvian soles. [[Red flag #3 I don't give a damn about my 66cents that I lost from rounding up the #, but don't show me the calculator and round up the # in my face. That's petty thievery and poor business practice.]]

His receipt said we would be charged 130 soles, so for my personal reference, I asked him to write down the dollar amount (40 dolares) too. This is when everything hits the fan.

He raises his voice, becomes terribly annoyed, and tells me something to the extent of, "hay muchas problemas con su visita. Porque no se quedan a un otro sitio? No les quiero quedar aqui. Por favor, joven..." Translation: there's so many problems with your visit. Why not stay at another place? I don't want you staying here. Please, young man....

Red flag #4: refuses to write out full details on a simple receipt.

So we were verbally kicked out, completely flustered and angry. Not only were we offended by his lack of organization, poor management skills and disgusting attitude, we were treated as nuisances. Though I was giving him the benefit of the doubt and politely pointing my finger at Hotels.com, I knew full well that the missing reservation was on his end. I was trying to be polite, clear things up by using the Internet, and even apologized for my unfamiliarity with my reservation policy and it's ambiguous wording, then offered to pay... only to have him maddened by my request to have a clearly written receipt.

What a despicable way to manage a hostal. Even for its price, it's certainly not worth anyone's time when the management treat you like a stray dog. Seriously, that terrible experience was only furthered when we were told to find somewhere else to say. Absolutely horrified.

I went as far as to submit a formal written complaint at the Tourism Office in the main plaza, and the staff there even offered me to be accompanied by one of them + a police officer, but I declined. Let's be honest, we are foreigners in a South American country; nothing will be in our favor.

The best I can do is write a review of our experience, and hope that someone reads this and books at a different venue.

Please, save yourself a potential nightmare and go elsewhere until this man retires from his position. Please.
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Date of stay: September 2015
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole F wrote a review July 2015
New Jersey16 contributions12 helpful votes
2.0 of 5 bubbles
Pros: what I really liked about this hostel was the pics of the rooms when booked online and the "town" feel. Very pretty decorated rooms (Peru designs) and outdoors. Location was perfect too. Just a few steps from plaza de armas main square. The front desk will hold your bags after you check out if you want to go see the ruins or eat.

Cons: wifi is Terrible!!! Very very slow. No breakfast included. Very cold shower water in the morning. We had to get up at 5am one day to take the train to Machu Picchu and taking a shower was miserable. It was freezing cold and the hot water would not come out. During our stay on the last day we ran out of toilet paper. When my cousin went to ask for more, their response was "only 1 roll per stay" UNBELIEVABLE!! How did they expect us to clean ourselves?
Beds were very uncomfortable. Also dirty.
They do not accept credit card at the end of your stay so you have to pay in cash . We thought this was an inconvenience as well.

Overall this hostel gets a poor rating. We would not stay here again nor recommend to our friends and family. There were other places to stay in the same area just as close to the main square that might be better
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Date of stay: July 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThreeDotsTravels wrote a review Sept 2015
4 contributions7 helpful votes
1.0 of 5 bubbles
We stayed at this hotel for two nights to catch the train for Machu Pichu. Simply avoid this place if you are looking for a pleasant place to stay. I would however recommend if you are looking for a budget stay. Why avoid this place? Here are the reasons:

1. No one was to be found at the front desk or anywhere else to get any help after the initial check in. It took us two days to get towels or a wifi code.

2. No lock at night - the building front door lock is broken; it is blocked by a chair at night - gasp!

3. Wi-fi signal only worked in the tiny lobby.

Tips: Avoid paying in advance if you want to stay here. We paid US $30 a night in advance, but noticed a walk-in couple got a much cheaper rate!
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Date of stay: September 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boris G wrote a review Apr 2015
Antibes, France393 contributions176 helpful votes
4.0 of 5 bubbles
We stayed there two nights, and then one more because the place was really good.
The staff is nice, and kept our bags when we went to the Machu Picchu.
There is free tea and internet (3 computers) in the rest area. The hotel is well located, and really calm. Our room was clean, big, with a table and two chairs; the bathroom was spacious, and the shower hot.
Too bad they don't have breakfast.
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Date of stay: April 2015
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1superreviewer wrote a review Apr 2012
13 contributions17 helpful votes
1.0 of 5 bubbles
This place is awful and that is largely the result of the staff and management. We stayed here for 2 nights on way to and from machu picchu and I'm sure there are far better value places to stay in Ollanta. Wifi non existent and their internet cafe had viruses while we were there so non functionar. No one ever on reception and we were rudely told not to ring the bell as its noisy? Room keys are by front entrance and anyone could steal and get in your room just off main road. Our room wasn't serviced in 2 days which is awful for a place charging $92 per night. They also refused to confirm the price as we'd booked online so you never know if you're being ripped off. Awful value at half the price.
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Date of stay: April 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kiwichris21 wrote a review Apr 2011
Ollantaytambo, Peru1 contribution3 helpful votes
4.0 of 5 bubbles
Hostel Los Andenes is a great stop for the budget traveller passing through the picturesque Sacred Valley pueblo of Ollantaytambo on their way to Machu Picchu. It has clean, quiet rooms with private or shared bathrooms and is located close to the restaurants and bars in the centre of the village and is a short walk from the ruins and the train station. The beds are comfortable and the atmosphere relaxed, I came here for one night and stayed for 3.
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Date of stay: April 2011
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marianne H wrote a review May 2016
9 contributions5 helpful votes
2.0 of 5 bubbles
We ended up paying more than we're used to (double)!!! Because we couldn't find anything else online.
The only positive was the bed. Amazingly comfortable and clean! Okay private bathroom.
The problem was the next morning. We had been asked what time we wanted our breakfast, 8:30am. At 8:30 there was no one out in the common room. I found the man and he told me ten minutes. One hour later he tells us breakfast is ready: hard, dry bread with jelly, 'coffee' that tasted like tea, orange juice from concentrate, and burnt eggs. Horrible disappointing. We left and moved next door to a budget hostel for half the price.
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Date of stay: May 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
redrose12K asked a question Apr 2017
Philadelphia, Pennsylvania11 contributions
How far is this hostel from the Inca trail station? Thanks
Answer from mookiedog2000
Brooklyn, New York1 contribution1 helpful vote
The hostel is a 5 minute walk to the train station. So so convenient . Highly recommended!!!
Answer from dokter666
Kathmandu, Nepal11 contributions3 helpful votes
Yes, if you stay in a private room. No idea about dorms, if they even have 'em.
mookiedog2000 asked a question Apr 2015
Brooklyn, New York1 contribution1 helpful vote
How far is the Train station to Machu Picchu?
Answer from Talhor
10 contributions4 helpful votes
5-10 minutes walk from the hotel, deppends how fast you walk. You can take on of the moto-taxis for 1-2 sol a person.
Cazoe wrote a tip Apr 2018
Adelaide, Australia218 contributions48 helpful votes
5.0 of 5 bubbles
"If not wanting a dorm, ask for a room towards the rear garden, quieter and more spacious for a little extra $."
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R C wrote a tip Mar 2018
Ottawa, Canada47 contributions7 helpful votes
4.0 of 5 bubbles
"Our room was on the lowere level and very quiet"
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Nina K wrote a tip Nov 2017
101 contributions24 helpful votes
2.0 of 5 bubbles
"Get a room on the lower floor and you probably will feel a little bit warmer."
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A T wrote a tip Aug 2017
20 contributions3 helpful votes
5.0 of 5 bubbles
"Try to stay further in and away from the main entrance to minimize outside noise."
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mookiedog2000 wrote a tip Apr 2017
Brooklyn, New York1 contribution1 helpful vote
5.0 of 5 bubbles
"Very quaint and close to the plaza."
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Not the right property for you?
There are more places to choose from in the Ollantaytambo area.
LOCATION
PeruCusco RegionSacred ValleyOllantaytambo
NUMBER OF ROOMS
16
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOSTEL ANDENES: Reviews (Ollantaytambo, Peru - Sacred Valley) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hostel Andenes
Which popular attractions are close to Hostel Andenes?
Nearby attractions include Inca Trail (0.1 km), Archaeological Park Ollantaytambo (0.2 km), and ALQA - Museo de Arte Popular Andino (0.2 km).
What are some of the property amenities at Hostel Andenes?
Some of the more popular amenities offered include free wifi, free breakfast, and baggage storage.
What food & drink options are available at Hostel Andenes?
Guests can enjoy free breakfast during their stay.
Is parking available at Hostel Andenes?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hostel Andenes?
Conveniently located restaurants include Amanto, Sabor Mágico Grill - Restaurant Pizzería, and Inka Nato Restaurante.
Are pets allowed at Hostel Andenes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hostel Andenes?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hostel Andenes?
Many travellers enjoy visiting Archaeological Park Ollantaytambo (0.2 km).
Does Hostel Andenes have any great views?
Yes, guests often enjoy the mountain view available here.
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