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Sheraton Lima Hotel & Convention Center

1.8 km from Lima centre
  • Free Wifi
  • Breakfast included
  • Pool
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Paseo de la Republica 170, Miraflores, Lima, Peru
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1,056 Reviews from our TripAdvisor Community

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Showing 427: English reviews
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Reviewed 2 weeks ago via mobile

Team is exceptional at the hotel. Victoria, ceasar, Andrea and someone with the name starting with Y and all the club lounge associates took very good care of us and were very very helpful. Wonderful experience! Kudos to everyone who put an extra effort to make us comfortable!

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Helpful?
Thank Nadia1410
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Nadia, Thank you very much for choosing our hotel and for taking the time to share your wonderful experince at our property. We are very glad that you really enjoyed your last stay with us. We would like to have the opportunity to receive you back again at our property to provide you an excellence service, just as you...

Walnut Creek, California
Reviewed 3 weeks ago

This hotel gets a star for how nice the rooms are and a star for being in a good location but the service was terrible. I ate at the restaurant three times and each time I had to get up and find a waiter to acknowledge my existence. "Hello, here I am come talk to me!" The bus service to...

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Helpful?
Thank Steve C
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Steve, Thank you for staying with us and sharing a review. I understand that your stay was not all you hoped it would be. We have informed the relevant areas in order to take the corrections and ensure provide a high quality service, just as you deserve. We hope you visit us again soon, as you will always be...

Springfield, Missouri
Reviewed 18 January 2017 via mobile

Very comfortable. Friendly staff. Restaurant features wonderful Peruvian dishes. There is a mall next door for all your needs (pharmacy, phone companies, grocery store and many restaurants for quick food. The Manager handled a situation for us with efficiency.

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Helpful?
Thank jailmarm07
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for preferring Sheraton Lima Hotel & Convention Center and for leting us know through Trip Advisor about your experience during your last stay with us. Your opinion is highly valuable for us, in order to know the likes and preferences of our customers and improve our service. We are delighted to hear that you enjoyed your...

Bloomfield Hills, Michigan, United States
Reviewed 12 January 2017

I stayed at the Sheraton Lima for a night and while I was satisfied overall, the hotel needs some work. Firstly, wifi is chargeable which is absolutely ridiculous for an International hotel chain like Sheraton. Secondly, they need some work with regards to the privacy of their guests, At 10am the next morning after I checked in, I was sleeping...

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Helpful?
Thank Basanth S
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations. Please accept our apologies since this is not the experience we want for our valuable guests. Rest for sure that satisfaction of our guests is the most important asset for our company. Once again, we...

Buren, The Netherlands
Reviewed 4 January 2017

Not brand new and modern like the Miraflores hotels. Or with lots of local culture like some boutique hotels in Lima. Just a very good place to stay and be pampered in the city center. There is no alternative for this hotel in this neighborhood at present. The location is excellent. Historic center just a few blocks away. Good connection...

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Helpful?
3Thank Berichthier214
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest: Thank you for the great feedback you have provided and for the time in sharing with us your experience. All the details you wrote are very important for us, so we know exactly how we can improve for the future. We really appreciate your wonderful comments about our staff, service, food and location. Once again, thank you for...

Stittsville, Canada
Reviewed 3 January 2017

In my usual trend, I had another 23-hour stay over in Lima, and was happy to stay at the Sheraton Lima. As with my previous reviews, the check-in was fast & friendly and I was upgraded to a corner suite. This time I ended up facing south, to a great view of the city and hill surrounding Lima, along as...

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Helpful?
Thank Jeff R
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate you taking the time to post such positive comments. It's great to read that you enjoyed your stay with us and the service and facilities were as you expected and deserve. Thank you for your review and we hope to have the opportunity to welcome you again in the near future. Kind regards, Wilma María...

Adelaide, Australia
Reviewed 13 December 2016 via mobile

No surprises here at a big city hotel that is part of a global chain that is sometimes a bit tired but clean and comfortable. Staff were super friendly which made the difference, breakfast good and location excellent for waking to the old centre plus with a shopping mall right behind which made it easy to change money, grab wifi...

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Helpful?
Thank Georgina M
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate you taking the time to post your comments about your stay with us. It´s always great to hear that our staff were very friendly and helpful with you, and we are glad to read that you enjoyed breakfast and location. Once again thank you and we look forward to welcoming you back in the future....

Adelaide, Australia
Reviewed 10 December 2016 via mobile

Unlike most other fancy hotels in Lima, the Sheraton was not located in the upmarket Mira Flores area and rather quite in the hustle and bustle of it all. Some tour guides suggested this to be not so great as the area is often where protests and civil uproar can occur. Nonetheless, it was appropriate for our stay. Nothing amazing...

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Helpful?
Thank Lucy T
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for preferring Sheraton Lima Hotel & Convention Center and for taking the time in sharing with us about your experience during your last stay with us. We are glad that you really enjoyed your last stay with us. We would like to have the opportunity to receive you back again at our property to provide you...

Reviewed 29 November 2016 via mobile

Location of this property is right smack of centre of Lima. Rooms are very clean and modern. Concierge and front desk staff were helpful in recommending places to visit and restaurants to try. Will stay here when I visit Lima again

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Helpful?
Thank KSeven T
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for such positive feedback you have provided regarding your stay at our property. We enjoyed very much reading the comments you wrote about our staff, location and facilities. Once again thank you, and we hope to welcome you soon. Best regards, Wilma María Arévalo Director of Public Relations and Guest Services Sheraton Lima Hotel & Convention...

England
Reviewed 24 November 2016

Bland and beige and not proud to be in the capital of the colourful county of Peru. What a shame a few hints of the local culture would give the hotel charisma that it lacks.We were first annoyed by the fact they wanted and extra 50$ to check in early, but wouldn't be giving us money off because we were...

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Helpful?
1Thank EnglandBookworm
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. Please accept our apologies for not have reached your expectations. Your feedback provides us with valuable information that helps us to improve on for the future. Once again, thank you for your comments and look forward having the opportunity to welcome you back to our hotel. Cordially, Wilma...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Lima Hotel & Convention Center

Address: Paseo de la Republica 170, Miraflores, Lima, Peru
Region: Peru > Lima Region > Lima
Price Range: $159 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Lima Hotel & Convention Center 4.5*
Number of rooms: 431
Reservation Options:
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Also Known As:
Sheraton Lima Hotel Lima
Sheraton Lima Hotel And Convention Center
Lima Sheraton
Hotel Style:
#19 Family Hotel in Lima
#20 Romantic Hotel in Lima
#27 Luxury Hotel in Lima
#33 Business Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lima Hotel & Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Lima Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the top floors offer a nice view of the city”
 of 5 bubbles basanths, 11 Jan 2017 | Read review
“Front rooms have a better view AND more noise.”
 of 5 bubbles Berichthier214, 3 Jan 2017 | Read review
“Don't have a room at end of building due to wind noise!”
 of 5 bubbles EnglandBookworm, 23 Nov 2016 | Read review
“Best to stay on the club rooms on the 19th floor”
 of 5 bubbles 81alexb81, 29 Sep 2016 | Read review
“Corner room suites are large with separate bedrooms.”
 of 5 bubbles ScottinDC1975, 28 Sep 2016 | Read review
5 of 5