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Hotel Vila Santa Miraflores

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#13 of 226 Hotels in Lima
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Vila Santa Miraflores
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685 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Alhambra, California
Reviewed 3 weeks ago

The staff was extremely helpful. Despite our early arrival we were given a free breakfast (which was a great respite from the airplane food that we had eaten on the last two flights) and shortly thereafter a room. The room itself was adequate, while travel to and from areas of great interest required only a short taxi ride or long-ish...

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Helpful?
Thank Greg J
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Greg Thank you for your comment, I feel happy that your stay with us fulfilled your expectations. We would like to have you back soon in the near futurel. Thank you for your preference! Best Wishes, Area Costumer Service

Reviewed 4 weeks ago via mobile

Vila Santa is a great hotel. In relation to price and quality you cant miss. The hotel offers a fantástic and abundant breakfast. The kitchen is open 24 hours. The restaurant is on The 10th floor and offers a great view. The personnel is outstanding and dedicated to exceptional service. The área is very safe and secure. The hotel is...

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Helpful?
Thank Lindy M
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear , Lindy It is very important for us to know the opinions of our guests to keep improoving in the service we provide; reviews like yours makes us very happy because it shows us that what we are offering is received in the same way. Kind regards, Costumer Area

Montevideo
Reviewed 18 December 2016

I arrived late, not a good beginning, they had an exceptional power issue so I had to use the stair. Luggage was hauled to my room I must say. Room was small and very cozy. Next morning I asked for shoe shine and much to my surprise I was brought a shoe shine wooden box "fully equipped" The breakfast room...

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Helpful?
Thank Juan57
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Juan Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. All the staff were very polite and helpful at all times. We really look forward to seeing you again in the future.

Los Angeles, California
Reviewed 18 December 2016

We had a wonderful time during our 3 nights at Vila Santa. Alba and Jessinia (front desk) were friendly and helpful, and made our first trip to Peru very pleasant. The hotel was clean and comfortable, and we greatly enjoyed the nicely decorated restaurant, with its beautiful view and delicious food. (Thank you Elvira and chef Gary!) We look forward...

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Helpful?
Thank 2016DanS
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear , Dan It is very important for us to know the opinions of our guests to keep improoving in the service we provide; reviews like yours makes us very happy because it shows us that what we are offering is received in the same way. Kind regards, Costumer Area

Melbourne, Australia
Reviewed 16 December 2016

We stayed four nights at Vila Santa and thought it was clean and comfortable, with a great breakfast and helpful staff (Alba and Elvira especially). The location is not very central or close to the main sites in Lima. We used the Metropolitano bus to get around and the nearest station is about 20 minutes walk away. Other than that...

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Helpful?
Thank lizagrande
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Lizagrande Thank you for the great review following your experience with us. Glad to know that you enjoyed your stay, the great view, our service and professional staff. All of us are looking forward to your next visit! Kind Regards. Costumer Área

Reviewed 14 December 2016

This hotel great staff. Alba helped us throughout our stay and we are very grateful for her help. We originally booked only for one night but we extended our stay for 3 more nights. The hotel was clean, things were functional, and breakfast was good. A super market, Bank, restaurants, and small stores are walking distance from this hotel. It...

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Helpful?
Thank Avi M
Yessenia O, Director de Relaciones Públicas at Hotel Vila Santa Miraflores, responded to this review

Dear Avi Thank you for your comment, I feel happy that your stay with us fulfilled your expectations. We would like to have you back soon in the near futurel. Thank you for your preference! Best Wishes, Area Costumer Service

Ocoee, Florida
Reviewed 12 December 2016

We stayed at this hotel for 2 nights as our base in Lima. The staff was all very friendly and helpful. They arranged a van to bring us to places we wanted to visit and then pick us up at our designated time and price was very reasonable. The roof restaurant was our favorite. The chef made us ceviche and...

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Helpful?
Thank kait1yn
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Kait Thank you for the great review following your experience with us. Glad to know that you enjoyed your stay, the great view, our service and professional staff. All of us are looking forward to your next visit! Kind Regards. Costumer Área

Los Angeles, California
Reviewed 28 November 2016

We checked into this hotel in the morning, and found our room to be functional. Nothing fancy, but had all the amenities. It is enough to just use it for the night, and head out for the day. We stayed here two nights, and found it to be comfortable. They have a very cute terrace where they serve breakfast. they...

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Helpful?
Thank Bhavana S
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Bhavana Thank you for your comment, I feel happy that your stay with us fulfilled your expectations. We would like to have you back soon in the near futurel. Thank you for your preference! Best Wishes, Area Costumer Service

Reviewed 17 November 2016

The hotel is very clean, the staff was really nice, my favorite part was the roof where we ate breakfast every morning. The room I did not love, it was on the third floor next to the street so at night and very early in the morning it got really loud. We went in June-July so winter was already there...

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Helpful?
Thank AleDiaz089
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Ale Thank you for your comment, I feel happy that your stay with us fulfilled your expectations. We would like to have you back soon in the near futurel. Thank you for your preference! Best Wishes, Area Costumer Service

Lima / Cusco
Reviewed 6 November 2016

Everything was terrific! The breakfast room is bright and cheery and was a welcome sight on gray, rainy mornings. The buffet was excellent, and it was a treat to have eggs cooked any way I wanted them. My room was lovely, clean, and quiet, though it was on the front of the hotel. There is free internet use and free...

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Helpful?
Thank Mary J
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Mary Thank you for the great review following your experience with us. Glad to know that you enjoyed your stay, the great view, our service and professional staff. All of us are looking forward to your next visit! Kind Regards. Costumer Área

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Vila Santa Hotel is not the largest or most luxurious one, but it is the best one when it comes to service. Our primary goal is to provide to you the best service and comfort so that your stay is bright, easy, and at home. Even more we will provide to you with the services that you need during your stay, so that you can concentrate in your business. We service our guests with a smile.We started out very small, but our commitment to our guests and determination to attend your demands brought us to what we are now. We are always looking for your feedback because it allows us to improve upon what we have already established Vila Santa provides you full-equipped guest rooms, designed to meet your comfort and relaxation needs. The courteous and efficient staff will do their utmost to make your stay a pleasant one.A famous Peruvian chef, Gaston Acurio, once said : "El mas o menos, no es suficiente para que el cliente regrese" (middle terms in service are not going to make customers to come back). We agree 100%.Therefore our commitment to you is from when you walk in, and we will be looking forward to see you back. ... more   less 

Additional Information about Hotel Vila Santa Miraflores

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: $74 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Vila Santa Miraflores 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Lima
#8 Business Hotel in Lima
#18 Family Hotel in Lima
#27 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vila Santa Miraflores staff and other travellers.
14 questions
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Alameda, CA
Overland Park, Kansas
over a year ago
Orlando, Florida
over a year ago
franklin ky
over a year ago

See all questions (14)

Questions? Get answers from Hotel Vila Santa Miraflores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room high enough is ok I guess if you want a quiet one ask for the ones that don't look on the road”
 of 5 bubbles Juan57, 17 Dec 2016 | Read review
“We took a "quiet" inside room, not facing the street.”
 of 5 bubbles 2016DanS, 17 Dec 2016 | Read review
“Do not get the rooms next to the street, it´s really loud!”
 of 5 bubbles AleDiaz089, 17 Nov 2016 | Read review
“This is my second time at the hotel and both times the rooms were good. Higher floors are quieter.”
 of 5 bubbles Rock_Hopper_55, 2 Nov 2016 | Read review
“Ask for a quiet room and maybe above floor number 7..I think the hotel has 10floors”
 of 5 bubbles realcruze, 28 Oct 2016 | Read review
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