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Emperador Plaza Hotel

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Traveller (64)
Room & Suite (37)
Dining (8)
Overview
  • Excellent13%
  • Very good37%
  • Average29%
  • Poor10%
  • Terrible11%
10 May 2018
“CENTRALLY LOCATED”
25 Oct 2017
“Como Bien”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Airport Transportation
Room Service
Suites
3 Star accommodation
All hotel details
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Reviews (196)
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1 - 5 of 67 reviews
Reviewed 2 days ago via mobile

We were allocated this hotel by our tour company and stayed for two separate stints (before and after our visit to Machu Picchu). We’re a family of 4, so experienced four different rooms, and all four had issues. We could endure the cold hotel, basic...More

Thank Kerry A
Reviewed 10 May 2018

Stayed at this hotel as part of tour but was solo.Had two stays the first room that I had was no bigger than a shoe box and the key to the door did not work .No hot water just luke warm.Minimal toiletries and the towels...More

Thank KeenTraveller12372
Reviewed 17 April 2018

This place should be avoided at all cost! The breakfast, as sparse as it is, is inedible. I was forced to stay here for several days by my tour operator and the 2 times I tried to eat the breakfast I got uncomfortably sick with...More

Thank Greg F
Reviewed 13 November 2017 via mobile

3* in Cusco- only good point is that it is central- rooms vary considerably- some have windows to outside most face corridors- curtains may or may not screen them - several people in group had to change rooms. Staff not helpful. Would not book myself!More

Thank tito133
Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 15 December 2017

Sorry clarifies your OPINION. You can verify that of the 27 rooms of the HOTEL, only one room has window to aisle and has NO lower price. We also invite you to qualify with objectivity the professional treatment of our new staff We feel that...More

Reviewed 26 October 2017 via mobile

I would recommend the Emperador to anyone who is going to visit Cusco. Very friendly staff especially Aldo. Rooms are nice and clean. Comfy beds and showers are very nice. Wifi in all areas and the breakfast bar is nice. Thanks team.

Thank siesh23
Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 8 November 2017

Thank you very much for your valuable opinion. We always look for our guests to have a good memory of their emperor Hotel in Cusco. We look forward to your next visit to Cusco Best regards

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Details
Price range
USD 51 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 51 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (64)
Room & Suite (37)
Dining (8)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Ask for a quiet room. There was no lift upstairs but staff helped with luggage."
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"No lift so lower floors are better"
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"Do not stay at this hotel!"
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"Avoid room 305 unless you like cold showers"
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