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12/09/2017 13/09/2017
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    Emperador Plaza Hotel

    Santa Catalina 377, Cusco, Peru
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    12/09/2017 13/09/2017
    Traveller (53)
    Room & Suite (25)
    Dining (7)
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    Overview
    • Excellent13%
    • Very good37%
    • Average30%
    • Poor11%
    • Terrible9%
    21 Nov 2016
    “Ok for a few days.”
    2 weeks ago
    “No Hot Water”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    JW Marriott El Convento Cusco
    2,679 reviews
    #8 of 167 hotels in Cusco
     
    Belmond Hotel Monasterio
    2,298 reviews
    #4 of 167 hotels in Cusco
     
    Novotel Cusco
    1,395 reviews
    #31 of 167 hotels in Cusco
     
    Casa San Blas Boutique
    809 reviews
    #13 of 167 hotels in Cusco
     
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    Rooms
    12 Sep.13 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (171)
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    1 - 5 of 56 reviews

    Reviewed 2 weeks ago

    We stayed here for four nights in two different rooms. It is a creepy place, with curtains coming off their tracks and dirty stained carpets. The bed linen was clean the first night but not the second night. There was a dirty blanket folded in...More

    Thank Kpow
    Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 1 week ago
    Google Translation

    Por favor si me puede indicar las fechas de su estadia en el Hotel. Requerimos contestar sus opiniones . Muchas...More

    Reviewed 17 April 2017 via mobile

    We stayed for 5 days. NEVER was my room cleaned. Very noisy. Horrible breakfast...bread cheese and some fruit. We rather went out for breakfast. Staff was very nice except what apparently seemed to be the hotel owner. He was rude since day one. I do...More

    Thank Alonso P
    Response from DANIEL H, Propietario at Emperador Plaza HotelResponded 20 April 2017
    Google Translation

    Perdone: Pero por favor desearía recibir su identificación y verificar su estadia en nuestro hotel. No tuvimos queja alguna de...More

    Reviewed 19 March 2017 via mobile

    I'm mad as hell! The door knob of my room fell off. I went to the counter the girl told me to wait 10-20 mins. 30 mins later I went down the girl was gone replaced by a guy who told me rather nonchalantly --"manana...More

    Thank Dinodiligaffer
    Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 21 March 2017
    Google Translation

    Lamento que la falla de la cerradura en su habitacion se haya presentado el dia sabado en la noche ,...More

    Reviewed 28 December 2016 via mobile

    I stayed here because it was a joining point for a tour. Wish I had stayed somewhere else. This is not a 3 star hotel. There were only 5 or 6 rooms occupied when I stayed, despite it being Christmas time and Cusco being very...More

    Thank Lizzy W
    Response from DANIEL H, Propietario at Emperador Plaza HotelResponded 29 December 2016
    Google Translation

    Por favor le pedimos nos indique cuales fueron las fechas en que Ud estuvo con nosotros. Le adelanto que no...More

    Reviewed 22 November 2016

    Stayed for a total of 3 nights. Lady at the front desk was a bit cold, but answered most questions/requests. The room was small, but clean. Nice bathroom with good shower, windows all around for natural light. View of the mountain which was a bonus!...More

    Thank Zita Z
    Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 23 November 2016
    Google Translation

    Muchas gracias por su valiosa opinión acerca de nuestro hotel. Nosotros estamos realizando acciones para mejorar nuestro servicio y poder...More

    JW Marriott El Convento Cusco
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    Casa San Blas Boutique
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    About
    Amenities
    • Top amenities
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Restaurant
    Details
    • Price range
    • USD 59 - USD 95 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA and Hotwire so you can book your Emperador Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Peru >
    • Cusco Region >
    • Cusco
    • Also Known As
    • Emperador Plaza Cusco
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    Traveller (53)
    Room & Suite (25)
    Dining (7)
    Hotel & Grounds (23)
    Bathroom (10)
    Family and Play Areas (1)
    Nearby
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    .10 km away
     
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    .19 km away
     
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    809 reviews
    .25 km away
     
    Novotel Cusco
    1,395 reviews
    .13 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Avoid room 305 unless you like cold showers"
    Read review
    "Whatever room you choose you still have to navigate the steep stairs"
    Read review
    "book another hotel.."
    Read review
    "Request a room near the rear of the hotel - We had rm 212 on our return stay & it was very nice."
    Read review
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