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Palacio del Inka, a Luxury Collection Hotel

Travellers' Choice award winner
#8 of 162 Hotels in Cusco
GreenLeadersPlatinum level
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Palacio del Inka, a Luxury Collection Hotel
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1,924 Reviews from our TripAdvisor Community

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There are newer reviews for Palacio del Inka, a Luxury Collection Hotel
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Showing 1,272: English reviews
Boston, United States
Reviewed 24 January 2016 via mobile

We had a wonderful stay at the place. The hotel staff could not have been nicer. In particular, Yolanda, Mr Goya, and Concierge Roger were huge assets to the staff and operations of the hotel. Overall the service was excellent, and everybody at the hotel went out of their way to make sure that we were well taken care of,...

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Helpful?
1Thank James K
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking time to share your experience and for highlighting the performance of our staff Yolanda, Goyo, Roger and the entire staff from our Palacio del Inka, a Luxury Collection Hotel. We truly appreciate your feedback as we strive to provide our guests with continued bespoke service. We are so pleased you experienced this first hand...

San Diego, California
Reviewed 23 January 2016

This hotel was a memory that we will hold forever. We stayed here two nights during our Honeymoon, on the way to Mach Picchu. From start to finish, we were taking care of every step of the way. The rooms are exquisite - we were upgraded to one of the Colonial Suites and it was fabulous! Also, the morning breakfast...

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Thank Shelby S
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, We are honored to have been chosen as your Cusco destination to celebrate such a special occasion such as your Honeymoon. Thank you very much for such a nice review. We are truly honored to see your comments and very pleased that you and your husband had a wonderful Honeymoon stay with us. I am glad you were...

Gold Coast, Australia
Reviewed 23 January 2016

We spent 3 nights in a suite with superb amenities, it has the old world charm of a beautiful Inka Palace. Staff are very friendly and helpful. There is no cooling air-conditioning which is normally not needed but I asked for a fan and within minutes they were at the door with one. The breakfast was wonderful with excellent options....

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Thank JanB-2319
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a superb review of your experience in Palacio del Inka, a Luxury Collection Hotel. We are so delighted by your review that we have already shared it with the whole team at Palacio del Inka. In regards to the air conditioner, traditionally Cusco has a yearly average temperature between 4°C to 20°C so in...

France
Reviewed 23 January 2016

a very good service, no problems with anything; beautiful rooms; the people are very nice and i had an amazing trip with them. the food of the room service was of first quality, the ingredients looked very fresh and the flavor was spectacular; especially the passion fruit juice

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Thank Noellia C
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest Thank you for posting a review of your stay at Palacio del Inka, a Luxury Collection Hotel. It certainly sounds like you had a great stay. We are delighted you had the opportunity to experience our passion fruit juice, it really is very fresh with spectacular flavor. We hope we will have the pleasure of welcoming you back...

Melbourne, Australia
Reviewed 22 January 2016 via mobile

This is a beautiful looking hotel which was once an Incan Palace. The rooms are beautifully furnished and very comfortable. The service is faultless. Breakfast was very well done. In addition to the usual buffet fare the hotel offered an a la carte menu, which included your choice of eggs and hot drinks. The spa is also impressive. The only...

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Thank 267Debra2013
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. We are glad to know that you enjoyed your stay in our Palace, the rooms, service and the breakfast buffet. In regards to air conditioning, traditionally Cusco has a yearly average temperature between 4°C to 20°C so in the...

Santa Fe
Reviewed 22 January 2016

We spent two nights at this hotel, one at the beginning of our trip and at the end. It is a very pretty hotel, friendly staff, nice location. Upon check-in we were shown to a lobby area with nice seating and offered some tea to help us begin acclimatizing to high altitude. Rooms are cozy, nice bathroom, bedding was very...

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Thank SantaFeMaria505
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, We are delighted that you now have fond memories of staying in such a beautiful hotel in a prime location, situated in the heart of Cusco. We are also very pleased that you had the opportunity to start the day with our buffet breakfast in our Inti Raymi restaurant, with enough dishes to please any palate We very...

Lima, Peru
Reviewed 22 January 2016

It is a beautiful place, the service it is great! , the architecture of the hotel it is wonderful, it is really a Palace, and also it is close to the best places of Cusco. The rooms are very clean, and the food is delicious, I recommend this place.

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Thank Juan Carlos B
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest What a nice review. Thank you very much for the kind words, we are truly honored to see that you enjoyed the architecture and service. And also our location, close to the main tourist attraction just walking distance. We are very pleased you had a great stay and can't wait to welcome you as returning guests on your...

France
Reviewed 22 January 2016 via mobile

Amazing place surrounded by really nice people that made our days in Cusco just perfect. I totally recommend Palacio del Inka for all the people who really want to enjoy of the kindness and helpful the personal and also a beautiful place like this hotel is. Congratulations!!

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Thank LeandraChemin
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your kind comments about our Palacio del Inka, a Luxury Collection Hotel. Moreover thank you for highlighting the performance of our staff. We are truly honored to see that you went above and beyond and that we could exceed your expectations. We hope to see you in the near future. Best Regards, Juan Antonio Sanchez...

Vienna, Virginia
Reviewed 19 January 2016

The hotel was built atop an Incan palace. The ancient walls are still part of the structure, while the interior design, paintings, and furnishings evoke Peru's colonial past. It is a lovely hotel. Located close to everything. The lobby is palatial. Staff very accommodating. Oxygen available if need be for altitude sickness. Rooms are high end very comfy!

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Thank drRBM
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. Uniting the past and present, Palacio del Inka presents a storied mansion dating back nearly five centuries, Palacio del Inka stands in the historic center of Cusco. Directly across from the Koricancha, it is a five-minute walk from the...

Los Angeles, California
Reviewed 19 January 2016

After a few days at Tambo de Inka also, a SPG Luxury Collection property, we inadvertently booked our 2 nights at a property other than an SPG property. After 1 evening in this non SPG property in Cusco we realized that we needed to book our last night @ the Paciao del Inka even if he meant absorbing an additional...

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1Thank PhishyGuy
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a superb review at Palacio del Inka, a Luxury Collection Hotel. We are so delighted by your review that we have already shared it with the whole team at Palacio del Inka. We are very pleased you enjoyed an exceptional stay with exemplary service, especially as we pride ourselves on our Care policy and...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Palacio del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 

Additional Information about Palacio del Inka, a Luxury Collection Hotel

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Region: Peru > Cusco Region > Cusco
Price Range: $176 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio del Inka, a Luxury Collection Hotel 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka
Hotel Style:
#1 Green Hotel in Cusco
#1 Business Hotel in Cusco
#2 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#6 Luxury Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Palacio del Inka, a Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from Palacio del Inka, a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for quiet room overlooking courtyard”
 of 5 bubbles FlyguyAustin, 21 Feb 2017 | Read review
“to book in advance”
 of 5 bubbles alvarogonzalo9, 16 Feb 2017 | Read review
“Very resourceful staff. Every staff member is so friend and willing to help you with anything you need.”
 of 5 bubbles Paiza415, 13 Feb 2017 | Read review
“We had a room facing an inside courtyard - nice and quiet.”
 of 5 bubbles EARHf, 12 Feb 2017 | Read review
“While this is a luxury hotel, the family suites are an excellent value compared to having to pay for multiple rooms.”
 of 5 bubbles debbier0sen, 4 Feb 2017 | Read review
5 of 5