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Sonesta Hotel Cusco

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Sonesta Hotel Cusco
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2,228 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Sydney, Australia
Reviewed 18 October 2016

we had never stayed here before but toiught it must be good as airline staff stay here. so we tried it on our 7th trip to Cusco , and loved every day we stayed . the staff could not do enough for you . so polite and helpful . rooms are so large and comfortable , food and restaurant would...

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Helpful?
Thank stuart020
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Atlanta, Georgia
Reviewed 17 October 2016

We had a busy itinerary for our Peruvian adventure, and our two nights here helped us rest, and refuel. Great service all atound. Exceptional service in the bar, which allowed us a late night dinner, after a long day of trecking....THANKS!

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Helpful?
Thank Herbsaint
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Faversham, United Kingdom
Reviewed 17 October 2016 via mobile

I stayed for 3 nights and when I arrived I had a late lunch in the restaurant. Very good and reasonably priced. The room was clean with a very comfortable super king size bed, a safe and a lovely bathroom. It's about a 10 minute walk to the main square which is convenient. There's a great market opposite where you...

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Helpful?
Thank Sharonb999
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Phoenix, Arizona
Reviewed 17 October 2016

The staff was wonderful and the daily included breakfast was a bonus. The only downside is the distance from the main square. But, the hotel is so lovely and the people so nice that it more than makes up for it.

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Helpful?
Thank griesemerg
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Chicago, Illinois
Reviewed 17 October 2016

Shower feels like a spa. Breakfast has eggs made to order. Staff is most helpful and Internet works everywhere. Just outside of the Plaza de Armas but right across the street from the Artesian Market where you can get all your gift shopping done.

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Helpful?
Thank evalvarez77
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Orlando,Florida
Reviewed 17 October 2016

Hotel was very convenient. Hotel shuttle picked us up at airport which was a good surprise..only complaint was room did not have AC. We were quoted all rooms having AC. Two of the three rooms our group occupied had AC. Food in dining room was excellent. One night after a long day at Machu Picchu we had late dinner in...

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Helpful?
Thank mdmwong
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

New Jersey
Reviewed 14 October 2016

We spent one week here in September while touring the area archaeological sites.The shuttle to and from the airport was a bonus after our dreadful experience in Lima with taxis at the airport. We started each day with an amazing breakfast before we hit the road with our hired taxi driver. Rooms were comfortable and clean and what we liked...

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Helpful?
Thank annfB4492WL
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Reviewed 13 October 2016

I just returned from a trip to Peru. While in Cusco I stayed at the Sonesta Hotel. I was very pleased with the overall experience. Front desk staff were friendly and very helpful, the rooms were comfortable and very clean. Location was perfect, a nice walk to the main square. Food was above average, not outstanding, but food service was...

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Helpful?
Thank Elina P
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

San Juan, Puerto Rico
Reviewed 11 October 2016

The staff goes the extra mile to make sure that you are comfortable and enjoying your stay. Breakfast was awesome. Location is very good... walking distance from the Plaza de Armas and right across an artisan market which was great to do some souvenir shopping.

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Helpful?
Thank Ana M F
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Killeen, Texas, United States
Reviewed 11 October 2016 via mobile

The hotel is clean, well kept, and the staff is very professional. We were greeted with tea as soon as we walked in, and they wait on you to meet your visit needs. Their breakfast is generous, warm and fresh.

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Helpful?
Thank Eunbit H
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown, we are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. ... more   less 

Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $116 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Cusco 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#5 Business Hotel in Cusco
#9 Luxury Hotel in Cusco
#14 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Cusco staff and other travellers.
16 questions
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Questions? Get answers from Sonesta Hotel Cusco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street facing rooms are nice. They have balconies and at night the traffic noise is not a problem”
 of 5 bubbles 212paulv, 9 Dec 2016 | Read review
“The upper floors have a view of Cusco”
 of 5 bubbles craigvassie, 29 Nov 2016 | Read review
“Don't get a room near the street or above the restaurant.”
  • Sonesta Collection
  • Sonesta Collection
  • Sonesta Collection
  • Sonesta Collection
 of 5 bubbles cindyhY8792QU, 18 Nov 2016 | Read review
“room in front with a view of park”
 of 5 bubbles yta155032, 12 Nov 2016 | Read review
“Our room was on the 3rd floor and was very quiet.”
 of 5 bubbles l0v32trav3l, 9 Nov 2016 | Read review
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